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20250617084600
Fatens_
Great service, Vicki Fagan from the team was very helpful and was great in helping me with my queries.
A representative from Myerson Solicitors responded to this review on 18 June, 2025
Hi Faten, Thank you for the feedback - it's much appreciated. We're glad that Vicki and the team were able to assist you! If you have any further questions, or need any support in the future please don't hesitate to get in touch.
Was this review helpful? Yes
Would not recommend
I used myerson for an employment settlement agreement, I had very little communication with them over the very short period of 6 working days to be exact - 4 phone calls and 6 emails to be precise.
For clarity, one call was 8 minutes, one was 3 minutes, one was 59 seconds, I only had one call of 84 minutes that was actually of value on teams to go through the settlement document. I make that a total of 96 minutes.
I was advised at the start of the process it would be around £500-£750 +VAT, which I was happy with as I was receiving a £500 + VAT contribution from my employer.
I did want to negotiate, which I did myself with my employer to save time & money at the solicitors suggestion, given I was being put out of work, I was already in a vulnerable position so I wanted to keep the cost down.
When I received a final bill of £875 for me to pay personally minus my employers contribution of £500+VAT, I was flabbergasted, given I did the negotiating myself and I had very little interaction with them at all over the 6 days.
I was charged by the minute for the calls & emails which was not very transparent from the start, exorbitant amounts and inflated, charged 6 minutes per email that took 30 seconds to read and 30 minutes for a call that took 8 minutes. I did try and dispute it, as I believe it was unreasonable to which I was just told it was all billable. My situation is pretty standard to these guys as solicitors, there was nothing complicated or excessive in terms of work load or interactions/questions. I personally feel this is just an abuse of over charging to someone who has just lost their job right before Christmas.
I don't have the means to get into to a financial dispute with a solicitor given I have just lost my job so I had to pay it out of my settlement, which I had to negotiate myself.
Not transparent from the start
Not clear about billing format
Over charged
No empathy as a business
I really wish I had more time to research and read the reviews on this firm as now I have seen similar comments, sharing this for anyone else in my position looking for a solicitor, so they don't end up with a big personal bill.
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 09 January, 2025
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Transparency and fairness in our communication and billing processes are important for us, and we regret that this wasn't your impression. Please feel free to reach out directly so we can review your case in detail to [email protected].
Was this review helpful? Yes
Employment matter
The whole experience was excellent from start to finish. At all times the advice was professional, expert, pragmatic and responsive.
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 06 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent experience end to end
I recently used Myersons for assisting with my exit from the business and Charlotte’s advice, knowledge and support was great from start to finish. fully recommend.
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 31 August, 2023
Thank you so much for these kind words. We are thrilled you were so happy with the service. We wish you all the best for the future, and hope you think of us should you need any further legal support.
Was this review helpful? Yes
Bringing clarity and positive challenge to a personal settlement agreement
My dealings were with Charlotte Gilbert (senior associate: employment), an impressive individual, in my view.
Headlines:
Good relevant experience, knowledge and understanding , both from legal & practical perspectives.
Personable style - made me feel listened to, but provided clear focus and redirection when needed.
Time - accessible and delivered to tight timelines.
Pragmatic - quickly ascertained what was worth pushing on versus not
Flexible - with her team covered for some of the opposite legal team's shortcomings, which was appreciated.
Forward looking - made sure that I could not be held responsible for future scenarios where I was listed as the 'responsible' director.
Charlotte, and Myerson Solicitors, were recommended to me by a senior director colleague, and I was not disappointed with the understanding, effort, results or value they delivered !
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 22 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us, and we are glad that Charlotte and the Employment team were able to help.
Was this review helpful? Yes
Settlement Agreement Advice
Charlotte acted for me when I parted company with my employer via a settlement agreement last year (2020). It was a very difficult period and I couldn't have asked for a more supportive, responsive or informative solicitor. Charlotte listened to what was important to me and acted accordingly in my best interests. She was thoroughly professional, very astute, knowledgeable and also a genuine pleasure to deal with. I would unhesitatingly recommend her services.
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 01 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us, and we are glad that the Employment Team was able to help.
Was this review helpful? Yes
Excellent Service
Excellent service from all at Myerson. Expert knowledge and advice, responded quickly when asked and understood day to day business issues that can have an impact and so provided clear and patient advice. Thanks!
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 23 February, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Professional and effective
We worked with them in a labour case, very good service and effective advice.
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 26 February, 2021
Thank you for your review and the positive feedback you have given us. We're glad our team was able to help.
Was this review helpful? Yes
Employment
Sarah recommends Myerson Solicitors LLP
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 02 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us. We are glad that a member of our Employment Team was able to help and assist you.
Was this review helpful? Yes
Employment
Dave recommends Myerson Solicitors LLP
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 02 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Employment
Sarah recommends Myerson Solicitors LLP
Lawyer named in this review: Charlotte Gilbert
A representative from Myerson Solicitors responded to this review on 02 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us. We are glad that a member of our Employment Team was able to help and assist you.
Was this review helpful? Yes