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20250617084600
Fatens_
Great service, Vicki Fagan from the team was very helpful and was great in helping me with my queries.
A representative from Myerson Solicitors responded to this review on 18 June, 2025
Hi Faten, Thank you for the feedback - it's much appreciated. We're glad that Vicki and the team were able to assist you! If you have any further questions, or need any support in the future please don't hesitate to get in touch.
Was this review helpful? Yes
Would not recommend
I used myerson for an employment settlement agreement, I had very little communication with them over the very short period of 6 working days to be exact - 4 phone calls and 6 emails to be precise.
For clarity, one call was 8 minutes, one was 3 minutes, one was 59 seconds, I only had one call of 84 minutes that was actually of value on teams to go through the settlement document. I make that a total of 96 minutes.
I was advised at the start of the process it would be around £500-£750 +VAT, which I was happy with as I was receiving a £500 + VAT contribution from my employer.
I did want to negotiate, which I did myself with my employer to save time & money at the solicitors suggestion, given I was being put out of work, I was already in a vulnerable position so I wanted to keep the cost down.
When I received a final bill of £875 for me to pay personally minus my employers contribution of £500+VAT, I was flabbergasted, given I did the negotiating myself and I had very little interaction with them at all over the 6 days.
I was charged by the minute for the calls & emails which was not very transparent from the start, exorbitant amounts and inflated, charged 6 minutes per email that took 30 seconds to read and 30 minutes for a call that took 8 minutes. I did try and dispute it, as I believe it was unreasonable to which I was just told it was all billable. My situation is pretty standard to these guys as solicitors, there was nothing complicated or excessive in terms of work load or interactions/questions. I personally feel this is just an abuse of over charging to someone who has just lost their job right before Christmas.
I don't have the means to get into to a financial dispute with a solicitor given I have just lost my job so I had to pay it out of my settlement, which I had to negotiate myself.
Not transparent from the start
Not clear about billing format
Over charged
No empathy as a business
I really wish I had more time to research and read the reviews on this firm as now I have seen similar comments, sharing this for anyone else in my position looking for a solicitor, so they don't end up with a big personal bill.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 09 January, 2025
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Transparency and fairness in our communication and billing processes are important for us, and we regret that this wasn't your impression. Please feel free to reach out directly so we can review your case in detail to [email protected].
Was this review helpful? Yes
Joanne Evans
I was recommended Joanne via a friend of my brother’s for a potential employment matter. Joanne was excellent. Calm and laser focused, she guided me through the process, fought my corner with sharp and unanswerable points and reached for me, a successful conclusion.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 06 January, 2025
We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to advising you again.
Was this review helpful? Yes
Excellence
I would like to say a big thank you to Joanne Henderson / Myerson for supporting me during a tricky 18 month period and for helping me to bring my case to a close and obtain justice.
Joanne’s patience, expertise, professionalism and manner has been very much appreciated.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 02 November, 2021
Thank you for your review. We really appreciate the positive feedback you have given us, and we are glad that Joanne from our Employment Team was able to help in your matter.
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Private
Fantastic service, thanks for your support Jo
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 09 April, 2021
Thank you for your review. We appreciate the positive feedback you have given us, and we are glad that Joanne, from our Employment team, was able to help.
Was this review helpful? Yes
First class service.....
I recently apppointed Myersons (Jo Henderson) to act on my behalf with a settlement agreement. The service provided was smooth, professional and entirely appropriate offering a great balance between simply executing my instructions and pushing back where there was a better suggestion to be made. I'd have no hesitation in recommending them to my friends and using them again for other work.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 23 February, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Company Sale
Ryan did an excellent job on my company sale. His advice was pragmatic, professional and knowledgeable and communication throughout was excellent. Highly recommended.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 26 February, 2021
Thank you for your review and the positive feedback you have given us. We're happy to have helped and assisted.
Was this review helpful? Yes
Review of Redundancy Settlement
I was very impressed with Jo's handling of my case, she took me through each stage of the process, reacted quickly and professionally and was I always confident that my case was of the upmost importance to Jo and Myerson. I am really happy with the outcome and would recommend Jo to anybody in the same position.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 02 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us. We are glad that a member of our Employment Team was able to help and assist you.
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Excellent Professional Service
I would highly recommend Jo Henderson, very professional, approachable and give me clear and practical advice.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 01 March, 2021
Thank you for your review. We appreciate the feedback you have given us. We are glad that a member of our employment team was able to help and assist you.
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Employment Law Practice
This is the 2nd time I've worked with Joanne in the Employment Law practice; she is excellent. Approachable, practical, clear, straightforward, knowledgeable - an expert. I would heartily recommend Joanne to anyone with an Employment Law matter.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 01 March, 2021
We appreciate the positive feedback you have given us and we are glad that a member of our employment department was able to help and assist you. Thank you for your review.
Was this review helpful? Yes
Experience with Myerson
Myerson Solicitors were recommended to me. Even on my initial contact I was immediately at ease by the manner in which my cold call was answered and dealt with. A great company to deal with at all levels from reception right up to senior partners.
Would definitely recommend to others.
Lawyer named in this review: Joanne Henderson
A representative from Myerson Solicitors responded to this review on 24 October, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes