I used this firm for both probate and conveyancing following the death of a parent. They were not helpful, made several mistakes and were slow and uninformed. I went to this firm on a recommendation as I believe in supporting local business, but would never carry this forward. One member of staff however, was extremely good once she discovered the issues and for this reason I give 2 stars. The firm needs to overhaul its outdated practices. One of the most distressing things was being called by the wrong name with the wrong salutation, an easy thing to get right! Legal advice was poor and I found out more myself doing research. Not good I am afraid.