Trainee Solicitor at Bryan & Armstrong

Grace Webster

Trainee Solicitor

Grace first joined us as a paralegal in the Private Client department in 2021. She graduated in 2020 from Manchester Law School after studying her LLB Law degree. During her studies there she undertook work experience at Bryan and Armstrong in her summer holidays, shadowing a varied amount of departments. She has since completed her master’s in law, LPC and has begun a training contract with us in Private Client, due to qualify as a Solicitor in 2025.

The New Meeting House, Station Street, Mansfield, Nottinghamshire, NG18 1EF

Licensed for 3 years

Practice Areas

Wills, Trusts & Probate

4.9/5 66 Client Reviews 66
  • Wills, Trusts & Probate 96%
  • Family Law 3%
  • Housing & Property 1%
66 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    63
  • Very Good
    2
  • Average
    0
  • Poor
    0
  • Awful
    1
Anonymous
Click to rate
Karen Barton
Verified Karen Barton Added 1 week ago Report to admin
Collected whilst working at Bryan & Armstrong
May 05, 2025 20250505155202

Problems

1

The service was good apart from being asked four times if I was going to settle the account even before I had actually seen my will. First at the initial meeting, then by telephone when I booked the 2nd appointment, then whilst I waited in reception for my husband to go through his own requirements with the solicitor and then just as we were to leave even befire we were actually provided with an invoice. The invoice received after payment was taken stated that I was given 14 days to pay.
You should be clear at the start of interview regarding payment and perhaps take a deposit.

We were never offered a hot or cold drink at any of the meetings. We are offered drinks everywhere else we go even at our bank !

Also my husband is over 80 has walking difficulties and needed the loo to be told that you didn't have one and that he would need to go to your other office. To be honest this is not satisfactory and not acceptable.
This puts off both me and John from wanting to use the services of Bryan and Armstrong again in the future.

Lawyer named in this review: Grace Webster

A representative from Bryan & Armstrong responded to this review on 06 May, 2025

Dear Mrs Barton Thank you for taking time to share your concerns. We note that you were happy with the service that Grace offered except for our requirement to settle our invoice and our facilities. We will take on board your comments and we do have regular staff meetings, where we will consider how we can improve our overall client experience. To some extent we are limited by the layout of the office which is why we do not offer toilet facilities at our Albert Street office due to the proximity of the toilet and access to them being by steep stairs. We note that your husband has difficulty walking and please note for our clients who are disabled we do offer home visits free of charge. Notwithstanding your experience on this occasion, we do hope that you will consider using our services again in the future. Kind regards, Catherine Walker

Was this review helpful? Yes

Steve
Verified Steve Added 1 month ago Report to admin
Collected whilst working at Bryan & Armstrong
April 14, 2025 20250414223802

Excellent experience

5

From the initial appointment making and through two appointments, B&A have been a pleasure to deal with.
The girls in the office and notably Grace Webster herself were friendly, conducted things in an unrushed manner and were totally professional throughout.
Many thanks.

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 month ago Report to admin
Collected whilst working at Bryan & Armstrong
April 13, 2025 20250413083106

Very professional.

5

Amazing firm with the most caring staff.

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

JW
Verified JW Added 2 months ago Report to admin
Collected whilst working at Bryan & Armstrong
February 28, 2025 20250228154009

Excellent service

5

Good advice given, and everything completed that I needed to have done .
Thanks

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

Marilyn
Verified Marilyn Added 3 months ago Report to admin
Collected whilst working at Bryan & Armstrong
February 11, 2025 20250211222847

Will

5

After the passing of my husband I had to change an existing Will. During this very stressful time Grace and the staff were excellent making the whole procedure very easy. They were very professional but at the time were very supportive and friendly.

Would 100% recommend Bryan and Armstrong and would definitely approach them again if I needed them.

A big thank you to all.

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

Dorothy
Verified Dorothy Added 3 months ago Report to admin
Collected whilst working at Bryan & Armstrong
February 11, 2025 20250211221634

Making of a Will

5

I was very pleased with the process of making a Will. Everything was explained to me in an easy to understand and professional way.
I would have no hesitation in contacting Bryan and Armstrong for any further legal advice.

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

Janette
Verified Janette Added 3 months ago Report to admin
Collected whilst working at Bryan & Armstrong
February 11, 2025 20250211220958

Free Wills

5

We came to have our Will written.
Staff were very friendly and helpful.
Definitely use them again.

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

Valerie
Verified Valerie Added 3 months ago Report to admin
Collected whilst working at Bryan & Armstrong
February 11, 2025 20250211214838

Great customer satisfaction

5

Great company, would recommend their services to others. Very helpful and understanding.

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

David Stephen Taylor
Verified David Stephen Taylor Added 4 months ago Report to admin
Collected whilst working at Bryan & Armstrong
January 08, 2025 20250108122612

Bryan and Armstrong as my Sloicitors for life - Quality Served!

5

Professional, courteous and clear service

Lawyer named in this review: Grace Webster

Was this review helpful? Yes

Walter
Verified Walter Added 4 months ago Report to admin
Collected whilst working at Bryan & Armstrong
January 05, 2025 20250105213336

Will making

5

A big thank you to B&A for making the process so easy to understand. I was put at ease with my Solicitors friendly approach.

Lawyer named in this review: Grace Webster

A representative from Bryan & Armstrong responded to this review on 05 January, 2025

Thank you, Walter. We appreciate the positive feedback you have given us.

Was this review helpful? Yes

About Grace Webster

Grace first joined us as a paralegal in the Private Client department in 2021. She graduated in 2020 from Manchester Law School after studying her LLB Law degree. During her studies there she undertook work experience at Bryan and Armstrong in her summer holidays, shadowing a varied amount of departments. She has since completed her master’s in law, LPC and has begun a training contract with us in Private Client, due to qualify as a Solicitor in 2025.

Languages Spoken: English

Contact Grace Webster

Address

Bryan & Armstrong

The New Meeting House

Station Street

Mansfield

Nottinghamshire

NG18 1EF



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Paralegal

Bryan & Armstrong

2021-2023

Trainee Solicitor

Bryan & Armstrong

2024-Present