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A client
Great service would recommend!
A representative from Pepperells Ltd responded to this review on 03 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Free will
I was very pleasantly surprised and impressed with the way my charity free will was carried out by Pepperells from start to finish. Communication was easy, the appointments were straightforward and well explained and Kate was friendly and helpful throughout. Everything happened as was described to me and it was a very good experience . I would use the firm again.
Lawyer named in this review: Kate Jones
Was this review helpful? Yes
Straightforward and easy
Kate made the process of writing my will easy. Very friendly team!
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 08 August, 2025
Thankyou for your review. We are pleased to hear that you found the process of making your will straightforward and easy. We will ensure this feedback is passed onto Kate and the team. We would like to thank you for choosing Pepperells solicitors and will be happy to assist you in the future should you need us to do so.
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Excellent Service
I was referred to Pepperells by the Free Will writing service. From the start they were very professional and helpful.
I was given clear instructions on how best to proceed and tips on making my will more responsive to my wishes.
Would highly recommend.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 06 August, 2025
Thankyou for your review. We will ensure your comments are passed onto Kate and the team. It great to hear that everything was made clear and that you recommend Kate. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Preparing a will
Kate was every professional and people friendly. She made preparing my will a simple procedure. Thanks
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 05 August, 2025
Thankyou for your review. We will ensure your comments are passed onto Kate and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Great Service
A great experience all round. Kate was very knowledgeable in supporting us to construct our Wills. Also very patient when we had to change a few details. A very smooth and easy process. Thankyou
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 28 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Friendly service
Kate was very friendly, knowledgeable and helpful. All got sorted with minimal fuss.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 28 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will
Thank you Kate for you excellent service
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 08 July, 2025
Thankyou for your review. We are pleased to hear that you received excellent service from Kate and will ensure your feedback is passed onto her. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Very professional & friendly
Helpful & reassuring. Very friendly & approach
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 04 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Clear and friendly
2 meetings with Kate and got all the information I required, clear and simple, would definitely recommend.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 27 June, 2025
Thankyou for your review. We value this feedback and will ensure it is passed onto Kate and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Will writing.
Very adaptable/flexible in terms of appointment and accessibility as a wheelchair user.
Staff friendly retaining appropriate level of formality and professionalism.
Would be very happy to use again.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 20 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes