Associate, Litigation Assistant at Wolferstans

Karen Walker

Associate, Litigation Assistant

Karen is an Associate and Litigation Assistant at the firm and works in the Portal Team of the Personal Injury Department. Karen deals with claims, including road traffic accidents, accidents at work and general personal injury. Karen also deals with CICA applications. Karen has been involved in personal injury work since 1989, initially as a legal secretary. Karen was awarded a Foundation Degree in Legal Studies in 2010. Karen has gained considerable experience in dealing with all aspects of personal injury claims assisting Jill Burrows in the Serious Injuries team. Karen is a Trustee of Headway Plymouth, an organisation which supports and meets the needs of adults with acquired brain injuries and associated neurological disorders, Outside of work, Karen enjoys spending time with her family. She is kept busy with her three children and their various sporting activities. Karen is also a keen runner with Storm Plymouth.

60-66 North Hill, PL4 8EP

Licensed for 4 years

Practice Areas

Personal Injury

4.9/5 21 Client Reviews 21
  • Personal Injury 100%
21 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    20
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Originally Layla Baxter; succeeded by Karen Walker
Verified Originally Layla Baxter; succeeded by Karen Walker Added 2 weeks ago Report to admin
Collected whilst working at Wolferstans
July 29, 2025 20250729163036

Slipping accident

4

After almost two years we reached a compromise agreement against Motor Fuel Group regarding my fall in a pool of fuel at one of their garages. Layla and, after she left, Karen, worked through the case against MFG which, was on occasions, far from cooperative.
At times it seemed it would never be resolved, but my solicitors pressed the case home to achieve a satisfactory, compromise solution. I am extremely grateful for their efforts.

Lawyer named in this review: Karen Walker

Was this review helpful? Yes

Erin
Verified Erin Added 3 weeks ago Report to admin
Collected whilst working at Wolferstans
July 22, 2025 20250722120642

Only good things to say!

5

Wolferstans solicitors have dealt with my personal injury claim with nothing but professionalism. Karen has been clear with her communication the whole time and kept me updated with any progress. Extremely friendly and would highly recommend!!

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 28 July, 2025

Hi Erin, Thank you so much for your kind words. We’re delighted to hear that Karen provided clear communication and kept you updated throughout your personal injury claim. Offering professional, friendly, and supportive service is always our goal, so it’s fantastic to know we met your expectations. We truly appreciate your recommendation! Warm regards, Wolferstans LLP.

Was this review helpful? Yes

Allison
Verified Allison Added 1 month ago Report to admin
Collected whilst working at Wolferstans
July 11, 2025 20250711023626

Everyone I had contact with was professional and helpful at all times.

5

I believe i received good advice, delivered in a professional manner.

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 29 July, 2025

Hi Allison, Thank you for your feedback. We’re really pleased to hear that you felt the advice you received was professional and helpful. Delivering clear, reliable guidance is always our goal, so it’s great to know we met your expectations. Warm regards, Wolferstans LLP.

Was this review helpful? Yes

valerie anne moody
Verified valerie anne moody Added 5 months ago Report to admin
Collected whilst working at Wolferstans
March 03, 2025 20250303164125

YOUR ACCIDENT-19 DECEMBER 2022

5

Friendly, courteous and supportive communication throughout the 2 years that it took for this case to be resolved.
Professional and clear advice given at all stages of the procedures.
I was very pleased that eventually a satisfactory outcome was achieved.

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 04 March, 2025

Hi Valerie, Thank you for your kind words. We’re so glad to hear that you felt supported throughout the duration of your case. We understand that a lengthy process can be stressful, and it’s wonderful to know that our team provided clear advice and professional communication at every stage. We’re pleased that a satisfactory outcome was ultimately achieved. If you need any further assistance in the future, please don’t hesitate to reach out. Best regards, Wolferstans LLP.

Was this review helpful? Yes

Margaret
Verified Margaret Added 8 months ago Report to admin
Collected whilst working at Wolferstans
December 12, 2024 20241212170811

my recent personal accident claim

5

this has been a very professional experience from start to finish.also pleasant.

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 16 December, 2024

Hi Margaret, Thank you for your feedback. We're pleased to hear that your experience with us was both professional and pleasant from start to finish. We strive to provide high-quality service, and it’s wonderful to know that we met your expectations. Should you or a loved one need assistance in the future, Wolferstans are here for you. Warm wishes, Wolferstans LLP.

Was this review helpful? Yes

Tony
Verified Tony Added 8 months ago Report to admin
Collected whilst working at Wolferstans
November 28, 2024 20241128194602

Bike accident

5

From start to finish my team had kept me informed and updated on the case. During the court case I was guided through every stage of the process, 1st class.

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 02 December, 2024

Hi Tony, Thank you so much for your wonderful feedback! We’re thrilled to hear that you felt informed and supported throughout every stage of your case. Providing clear guidance and first-class service is always our priority, and we’re glad to know it made a positive impact on your experience. If you should find yourself, or a loved one needing further legal assistance in the future, Wolferstans are here for you. Best regards, Wolferstans LLP.

Was this review helpful? Yes

Kyle gargett
Verified Kyle gargett Added 1 year ago Report to admin
Collected whilst working at Wolferstans
April 16, 2024 20240416185315

Injury claim

5

Couldn't thank the staff and Karen walker enough they have help he so much would really high recommend

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 17 April, 2024

Dear Kyle, Thank you very much for taking the time to leave such a kind review. We're thrilled to hear that Karen Walker and our team at Wolferstans were able to assist you with your personal injury claim. Ensuring our clients receive the support and guidance they deserve is always our top priority, and we're delighted that you found our services helpful. Your recommendation means a lot to us, and we truly appreciate your trust in our team. If you, or your loved ones, ever require further legal support in the future , please reach out. We're here to help. Wishing you all the best, Wolferstans LLP.

Was this review helpful? Yes

Brian Williams
Verified Brian Williams Added 1 year ago Report to admin
Collected whilst working at Wolferstans
April 12, 2024 20240412162923

Personal Injury

5

My claim was handled exceptionally well by Karen Walker and team at North Hill, Plymouth.
From start to finish I was kept regularly up to date with the progress via email, post and telephone. Everything was explained to me in a clear, concise manner so there were no suprises.
I would not hesitate to recommend Karen and her team to anyone wishing to make a claim. Karen was a pleasure to deal with, offering advice while not giving false hope.

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 15 April, 2024

Dear Brian, Thank you for taking the time to share your experience with us. We are thrilled to hear that Karen and our Personal Injury team provided exceptional service throughout your claim process. Keeping our clients informed and empowered is a top priority for us, and we're delighted that you found our communication channels effective and our explanations clear and concise. It's wonderful to know that Karen's guidance was both valuable and realistic, ensuring transparency and trust every step of the way. Your recommendation means a great deal to us, and we are grateful for your trust in Karen and our team. Should you or anyone you know ever require further legal assistance in the future, please reach out. We're here to help. Thank you again for choosing Wolferstans. Best regards, Wolferstans LLP

Was this review helpful? Yes

Carole Williams
Verified Carole Williams Added 1 year ago Report to admin
Collected whilst working at Wolferstans
February 06, 2024 20240206154929

Injury at work

5

I would recommend to anyone who might be in the position i was with an injury at work . Very helpful and informative and at the end of the phone if I had any questions or queries .

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 07 February, 2024

Dear Carole, Thank you for taking the time to share your experience with us. We're delighted to hear that Karen Walker and our Personal Injury team were able to provide you with helpful and informative assistance throughout your case. Thank you for recommending our services, and please know that we're here to support you should you require any further legal advice in the future. Best regards, Wolferstans LLP.

Was this review helpful? Yes

Macy Simpson
Verified Macy Simpson Added 2 years ago Report to admin
Collected whilst working at Wolferstans
July 05, 2023 20230705151631

Claim

5

Karen has been amazing with helping me with my claim.

Lawyer named in this review: Karen Walker

A representative from Wolferstans responded to this review on 06 July, 2023

Thank you for taking the time to leave a review regarding your claim. We appreciate your feedback and are thrilled to hear that Karen has been amazing in assisting you throughout this process. At Wolferstans, we understand the importance of providing exceptional support and guidance during personal injury claims. We're glad to know that Karen has been instrumental in helping you navigate through the complexities of your claim. Our team takes great pride in offering personalised and compassionate service to our clients, and we're delighted that Karen's expertise and dedication have made a positive impact on your experience. We will make sure to pass along your kind words to Karen, as she will be thrilled to hear about your satisfaction. If there is anything else we can do to assist you or if you have any further questions, please reach out. We're here to support you every step of the way. Thank you once again for choosing our services and for your kind feedback.

Was this review helpful? Yes

Reviews collected on

Rachel
Rachel Added 4 years ago Report to admin
Collected whilst working at Wolferstans
March 10, 2021
Collected on
20210310125718

Rachel

5

I chose to use Wolferstans Solicitors for help with a personal injury claim. Karen Walker who handled my claim was incredibly professional, always responded to me quickly and was supportive where and when needed. Couldn't fault anything, thank you once again!

Lawyer named in this review: Karen Walker

Was this review helpful? Yes

Reviews collected on

George Lucy Barr
George Lucy Barr Added 7 years ago Report to admin
Collected whilst working at Wolferstans
September 06, 2017 20170906143428

George Lucy Barr

5

I received excellent service from Karen Walker and her team. I got a reponse very quickly to any questions I had and everything was explained really well. I had never done a claim like this before and they made it all very straightforward and easy. Thanks.

Lawyer named in this review: Karen Walker

Was this review helpful? Yes

About Karen Walker

Karen is an Associate and Litigation Assistant at the firm and works in the Portal Team of the Personal Injury Department. Karen deals with claims, including road traffic accidents, accidents at work and general personal injury. Karen also deals with CICA applications. Karen has been involved in personal injury work since 1989, initially as a legal secretary. Karen was awarded a Foundation Degree in Legal Studies in 2010. Karen has gained considerable experience in dealing with all aspects of personal injury claims assisting Jill Burrows in the Serious Injuries team. Karen is a Trustee of Headway Plymouth, an organisation which supports and meets the needs of adults with acquired brain injuries and associated neurological disorders, Outside of work, Karen enjoys spending time with her family. She is kept busy with her three children and their various sporting activities. Karen is also a keen runner with Storm Plymouth.

Languages Spoken: English

Contact Karen Walker

Address

Wolferstans

60-66 North Hill

PL4 8EP



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Litigation Assistant

Wolferstans

?-present