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Quay Legal is a niche employment law practice, based in central Bristol, providing specialist advice to employees and employers on employment law and related matters.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Quay Legal.
Tom
Collected on:
Just a quick note to say thank you for your help with my sister.
Your strategy was a complete success and thankfully everything has worked out. It was worth every penny.
Many thanks
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Verified review
This review has been left by a verified client who used Quay Legal.
Anonymous
Collected on:
I’ve recently been made redundant and Helga has been so amazing throughout the process. I really appreciate the support, honesty and clear communication.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Steve
Collected on:
A very helpful resolution to a complex and time pressured settlement negotiation. Very professional and calm yet warm interactions, clear and timely communication.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Anonymous
Collected on:
Excellent experience navigating exit from long term employment
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Anonymous
Collected on:
Janine is a very knowledgeable solicitor. She explained the legal aspects of my case with ease. I felt that Janine always had my best interests in mind. I recommend and will come back if I ever need help in the future.
Janine Moreno from Quay Legal responded to this review on 06 May, 2025:
Thank you for the positive review and recommendation. It was a pleasure working with you. Wishing you all the best for the future, regards Janine.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
Janine Moreno of Quay Legal provided me with both expertise and kind support. I am grateful for her fantastic service.
Janine Moreno from Quay Legal responded to this review on 28 March, 2025:
Thank you so much for your review, it is much appreciated. Really pleased I was able to support you. All the best Janine
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Wrongedatwork
Collected on:
Helga couldn't have been more helpful. She offered not one but two free initial chats as the situation worstened- which during the stress of work related stuff was very welcome indeed
Helga Fox Jones from Quay Legal responded to this review on 13 March, 2025:
Many thanks for your positive review. I am pleased to have been able to support you through this very stressful situation. All the best, Helga
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Gary Voisey
Collected on:
David was fantastic from the start.
Very knowledgeable, I felt he really took to the time to listen to my issues, and I felt that he knew exactly what to do to help.
I cannot thank him enough, and would advise anyone that is going through a work related issue to talk to him.
David Thomas from Quay Legal responded to this review on 07 March, 2025:
Thank you, Gary, for the wonderful feedback. You were great to work with and I hope you find employment soon. Best wishes David
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
WL
Collected on:
I was recommended the services of Quay Legal by a family friend, and they did not disappoint. From the outset, they responded promptly and efficiently, meeting a tight deadline with professionalism and expertise.
Janine was excellent to work with—knowledgeable, approachable, and always clear in her communication. She took the time to explain each step of the process, ensuring I fully understood my options and the implications of any decisions. Her support made what could have been a very stressful situation much more manageable.
The service I received was not only professional but also reassuringly personal, demonstrating genuine care and attention to detail. I would not hesitate to use Quay Legal again in the future and highly recommend Janine and the team to anyone in need of legal assistance.
Janine Moreno from Quay Legal responded to this review on 12 March, 2025:
Thank you so much for your positive review. I am very pleased that I was able to support you through this process, and I am glad you were pleased with the service received. Wishing you all the best in the future, Janine
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Anonymous
Collected on:
I worked with Helga for a contract review and she was very helpful, thorough and dedicated. She clearly has an excellent wealth of knowledge and provided fantastic service.
Helga Fox Jones from Quay Legal responded to this review on 13 March, 2025:
Many thanks for your fantastic review. It was a pleasure working with you. All the best, Helga
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Matter Type:
Employment Law
guy
Collected on:
Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.
Janine Moreno from Quay Legal responded to this review on 07 December, 2022:
Thank you for your great review. Best wishes Janine
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Matter Type:
Employment Law
Imre
Collected on:
Excellent service, very competent, helped us through a difficult time with a difficult employee.
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Matter Type:
Settlement Agreements
M
Collected on:
I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.
David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.
I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.
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Employment law solicitors
