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How Thatcher + Hallam Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thatcher + Hallam Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thatcher + Hallam Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thatcher + Hallam Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thatcher + Hallam Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    535
  • Very Good

    32
  • Average

    1
  • Poor

    2
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Alex

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Litigation - Breach of contract

Alex

August 14, 2025

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Collected on:

Incredible Service!

Lauren was amazing from start to finish. She really took the time to understand my situation and went through every detail carefully. She explained everything in a way that was clear and easy to follow and gave me practical advice that made a real difference. I felt completely supported throughout and came away feeling confident about how to move forward. I am so grateful for her help and would recommend her to anyone who needs clear and honest guidance.

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Susan McLimm

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Employment Law

Susan McLimm

August 11, 2025

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Collected on:

First experience of working with a Solicitor, other than conveyancing

Lauren was very helpful and patient. Every stage of the process was made easy for me.

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Belinda Jones

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Settlement Agreements

Belinda Jones

August 08, 2025

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Collected on:

MARS

From the start Lauren has been extremely professional but also very approachable. This is very important when the client needs to understand the legal jargon.
I would certainly recommend Thatcher + Hallam and if I need further legal in the future would certainly make contact.

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Kayleigh  Mills

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Settlement Agreements

Kayleigh Mills

August 04, 2025

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Collected on:

Employment settlement agreement

I can’t thank Lauren enough for her advice and prompt response to my request for legal advice on my Mars settlement agreement with Somerset foundation trust. If I ever need help with any legal advice in the future I will not hesitate to contact Lauren, I will also recommend you to friends and family members who need legal assistance in the future without hesitation. With many thanks Kayleigh

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Keith

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Wills

Keith

August 02, 2025

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Collected on:

Excellent service

It was a pleasure to conduct business with Thatcher & Hallam. Helen was professional & courteous, she listened to my concerns and acted promptly and efficiently. She kept me informed all the way through the process and everything was completed in a timely fashion. I would recommend Thatcher & Hallam.

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Allision Birch

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Settlement Agreements

Allision Birch

August 01, 2025

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Collected on:

Employment settlement agreement

Lauren Martin is an amazing, extremely helpful, informative, professional who has a very approachable friendly manner that gives you confidence knowing your situation will be dealt with , putting your mind at ease. I can't thank Lauren enough for the help and advice she has given me in such a very short space of time, less than 24 hours from submitting my enquiry, I am impressed beyond words. Lauren is an invaluable asset to your law firm. I for one will recommend Lauren to anyone looking for a lawyer for assistance. I wish Lauren and your team the very best wishes for the future.

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Patricia

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Wills

Patricia

August 01, 2025

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Collected on:

Alan Jefferies Deceased also revised Will

As Always friendly, efficient and responsible

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Anonymous

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Probate

Anonymous

July 30, 2025

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Collected on:

Excellent Professional Service

Excellent Professional Service

In the matter of both personal and property matters I experienced continuous
reliable professional service from the staff of Thatcher + Hallam Solicitors, Midsomer Norton. A lot of the handling of both matters went via e-mail, prompt and with the necessary guidance.
I can unreservedly recommend Thatcher+ Hallam in any legal matters.
R. Davies


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Amber

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Residential Conveyancing

Amber

July 23, 2025

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Collected on:

Excellent service from Hayley

Hayley at Thatcher and Hallam was recommended to be by family following their positive experience with her. I used Hayley for the purchase of my new house and she was fantastic from start to finish. Great communication, proactive, professional but also approachable. I have had experience with a number of other conveyancers over the past few years before moving back to the area, and none of them come close to the service from Hayley and the Thatcher and Hallam team. I would not hesitate to recommend Hayley to others.

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Carole

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Accident At Work

Carole

July 02, 2025

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Collected on:

Excellent service

James Weller has meticulously worked on my case for the last 4 years. He has been professional, compassionate and responsive. I would like to thank James for his kindness and sensitivity whilst dealing with and around my family and their commitments. I wouldn’t hesitate to recommend him and the company to anyone that needs their services.

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Reviews collected from

Amber

Matter Type:

Residential Conveyancing

Amber

July 23, 2025

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Collected on:

Amber

Hayley Wakefield at Thatcher and Hallam was recommended to be by family following their positive experience with her. I used Hayley for the purchase of my new house and she was fantastic from start to finish. Great communication, proactive, professional but also approachable. I have had experience with a number of other conveyancers before moving to the area, and none of them come close to the service from Hayley and the Thatcher and Hallam team.

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Joseph

Matter Type:

Residential Conveyancing

Joseph

April 16, 2025

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Collected on:

Joseph

Awful service from Rachel she’s never in the office, missed the stamp duty deadline through incompetence. We’re still none the wiser as every time we ask for an update she’s away. If you use them for conveyancing make sure the person works 5 days a week every week.

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Janet

Janet

April 14, 2025

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Janet

Not very good, 3 years on and still no progress , costing lots of money

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Shane

Matter Type:

Divorce

Shane

March 27, 2025

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Collected on:

Shane

Hayley Veale is a credit to your company, we dealt with Hayley over 10 years ago which she was fantastic kind and very helpful. 10 years on and she is still the same hopefully never need Hayley again but I know where she is if I do. I can’t ever thank you for what you did for us.

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BRAD

BRAD

February 25, 2025

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Collected on:

BRAD

Excellent, caring, helpful, expert service

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Thatcher + Hallam Solicitors are accredited by

accreditation
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About this branch

Description

We are a full service Law Firm for Wills + Probate, Family Law + Divorce, Conveyancing + Residential Property, Personal Injury + Medical Negligence and much more. We are a modern full service law firm, providing quality advice since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment. Call today: 01761 414646 Enquire online: www.th-law.co.uk Email us: [email protected] See us in person: Thatcher + Hallam, Island House, Midsomer Norton, BA3 2HJ.

Regulated by

Solicitors Regulation Authority

Legal services

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