
Verified review
This review has been left by a verified client who used Healdlaw Limited.
Matter Type:
Residential Conveyancing
Stephen
Collected on:
Good communication... in the end
This review is for a different branch.
I chose the partner firm Chandler Ray as they were local so was disappointed to later find my conveyance was being dealt with at an office 12 miles away and by a trainee, who I was told had gone away on 3 weeks holiday when I contacted the firm to find out why I had not had a reply to a couple of questions I had raised. From that point onwards, my case was dealt with by the solicitor supervising the trainee. She was very friendly, responding promptly and keeping me in the picture at every stage.
My subsequent responses reflect my opinion once the supervising solicitor took over.
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