01202 280475
We are a leading law firm based in the south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
Frettens LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Frettens LLP.
Lynn Elizabeth
Collected on:
Phoebe was excellent all the way through a very protracted sale, could not fault in any way the service I received.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Mediation
Peter
Collected on:
Clear, the job went forward not sideways.
A representative from Frettens LLP responded to this review on 14 August, 2025:
Thank you for leaving us a 5-star review Peter. We are pleased to hear that you had a good experience with Jason. Your kind words have been passed on :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Shelley was friendly and approachable throughout. We were well informed throughout. Would definitely recommend
A representative from Frettens LLP responded to this review on 13 August, 2025:
Thank you for leaving us a review. We are always glad to hear that Shelly was able to guide you through a difficult period :)
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Andrew
Collected on:
Apart from the speed of assisting me, I fully appreciate the real life translation of legalese so that I can put detailed terms into context.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Timothy
Collected on:
Very efficient , liased with letting agent and letter of notice was served on tenants . Tenants duly moved out on expected date . Easy to talk to the solicitor and answered emails promply . Well done .
A representative from Frettens LLP responded to this review on 13 August, 2025:
Thank you for your feedback Timothy, we appreciate it. We are always pleased to hear that Michelle was able to assist you with your matter. We look forward to working closely with you again soon :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Lorraine Chaldecott
Collected on:
Olivia and Katelyn were amazing from the off .
They made what was a difficult decision for me very clear and straightforward.
Both are very professional and accommodating.
A representative from Frettens LLP responded to this review on 13 August, 2025:
Thank you for leaving us such a glowing review Lorraine, we appreciate it. We are always pleased to hear that Katelyn was able to guide you through a difficult time in plain English. We will be sure to pass on your kind words :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Divorce
Bev Carter
Collected on:
Andrew and Regan truly understand their clients needs . They are extremely supportive, responsive, professional and truly care.
They have been a huge help of my recent journey for which I will always be eternally grateful.
A representative from Frettens LLP responded to this review on 07 August, 2025:
Thank you for leaving us a review Bev, we appreciate the feedback. We are pleased to hear that Andy and Regan were supportive and guided you through the process. We have passed your kind words onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
New home purchases and sales
Hayley
Collected on:
Great service from Cheryl, kept informed throughout selling & buying our new home.
Definitely would recommend Frettens
A representative from Frettens LLP responded to this review on 04 August, 2025:
Thank you for leaving us a review Hayley. We are always pleased to hear that Cheryl kept you informed the whole way through your purchase and sale. We hope you are settling into your new home nicely and look forward to working with you again closely soon :) Your kind words have been passed onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Lasting power of attorney
Bruce + Mary
Collected on:
Absolutely 1st class service in every respect. Everything dealt with very professionally. Nothing more could have been done. Simply perfect. Thank you.
A representative from Frettens LLP responded to this review on 01 August, 2025:
Thank you both for leaving Heather a 5-Star review. We are pleased to hear that she was able to help you. We have passed your kind words onto her :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Eunice
Collected on:
Was kept fully aware.
A representative from Frettens LLP responded to this review on 01 August, 2025:
Thank you for leaving us a review Eunice, we have passed it onto Rhiannon and the team :)
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John
Collected on:
Very good solicitors, which I highly recommend. All the staff are very friendly, helpful, and professional.
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Matter Type:
Residential Conveyancing
Matthew
Collected on:
Cheryl did an excellent conveyancing job for me. Quick and efficient. Very responsive to queries.
Thank you to you Cheryl and your colleagues.
A representative from Frettens LLP responded to this review on 05 June, 2025:
Thank you for leaving Cheryl a glowing 5-star review Matthew. We appreciate all the feedback and have passed it onto the team :)
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Matter Type:
Residential Conveyancing
Alec
Collected on:
Simone and the team were superb throughout our house purchase.
A representative from Frettens LLP responded to this review on 30 May, 2025:
Thank you for leaving us a review Alec, we appreciate the feedback. We are pleased to hear that Simone was able to assist you with your house purchase. Hope you are settling into your new home nicely :)
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Steve
Collected on:
10 out 10 in all aspects
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James
Collected on:
Shelley from Frettens was professional and easy to work with throughout the process. However, it’s important to be aware that if your sale or purchase falls through—even at the last minute—they will still charge 75% of their fee.
I was disappointed when our initial sale collapsed just before the exchange of contracts, but it was even more of a shock to find we were still liable for a substantial fee, plus full fee was charged for the second sale. Just a word of warning: make sure you read the small print in their terms and conditions carefully.
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Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
