Request a callback

Book an appointment

How Online Legal Services Solicitors Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Online Legal Services Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Online Legal Services Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 6%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Online Legal Services Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Online Legal Services Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Online Legal Services Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Online Legal Services Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Online Legal Services Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    242
  • Very Good

    23
  • Average

    4
  • Poor

    4
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sherenne,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Sherenne,

August 13, 2025

Report to admin

Collected on:

Brilliant service

I used OLS solicitors and couldn’t be happier. The process was explained clearly and deadlines met. I am already planning to use them again!

Was this review helpful?

Michael,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Disputed Probate

Michael,

August 12, 2025

Report to admin

Collected on:

Easy to use and good value

Needed a will. Was helped along the way with the identification process and the writing process. Went to the office for the final signing and that was it. All together it took about 10 days to complete.

Was this review helpful?

Anonymous,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Anonymous,

August 06, 2025

Report to admin

Collected on:

Divorce settlement

I found the online process very professional, affordable and efficient. The team were friendly and always answered any queries or questions quickly. I would not hesitate to recommend their services.

Was this review helpful?

James,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

James,

August 05, 2025

Report to admin

Collected on:

Prenup services

I was lucky enough to use OLS solicitors to draft my prenup which had to be done within a short time frame due to a change in my circumstances.

Georgina was the solicitor dealing with my case. Georgina understood my needs.
Her communication and customer skills were great and kept me informed while providing advice.

I must thank Lorraine too, who was Georgia's secretary.

I would recommend using OLS.

Was this review helpful?

Viki,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Divorce

Viki,

August 01, 2025

Report to admin

Collected on:

Not fit for purpose

Paid the money and unfortunately out of the cooking off period realised this service was not fit for purpose. Service was totally unused but a refund would not be given. Solicitor did zero work for the fee.

Was this review helpful?

Anne,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Anne,

July 31, 2025

Report to admin

Collected on:

Clean break order

The team were very helpful and quick at responding to my queries.

Was this review helpful?

Lisa,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Divorce

Lisa,

July 04, 2025

Report to admin

Collected on:

Dealt with my case without any issues

Good response times and updates with progression in the court - all I needed!

Was this review helpful?

Hannah,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Hannah,

July 03, 2025

Report to admin

Collected on:

As required

The service from the team was adequate - communication sometimes a bit clunky but the work was completed as required in the timescale promised and was approved by the judge with no queries so overall I'm satisfied.

Was this review helpful?

RWS,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Wills

RWS,

July 03, 2025

Report to admin

Collected on:

No complaints!

I used OLS through the Will Aid scheme and was happy to make the recommended donation amount. OLS are one of the few that provide a service by correspondence, which was my main reason for choosing them. The documents they sent were straightforward to fill in. Even though I was slow at filling them in, the team were very patient.

Was this review helpful?

Sara,

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Sara,

July 01, 2025

Report to admin

Collected on:

Excellent

OLS always answered the phone when I called and could either answer my questions or get back to me promptly. Communication is key throughout the Consent Order process and I found OLS to be excellent with communication. The initial online paperwork was clear and easy to navigate.

Was this review helpful?

Reviews collected from

Emma

Emma

February 20, 2025

Report to admin

Collected on:

Emma

Very helpful every step of the way.

Was this review helpful?

Kavi

Kavi

January 28, 2025

Report to admin

Collected on:

Kavi

Fantastic service

Was this review helpful?

Astrid

Astrid

January 07, 2025

Report to admin

Collected on:

Astrid

Timely, friendly and efficient help with and awkward equine issue.
Happy with result.

Was this review helpful?

Ebbi

Ebbi

January 07, 2025

Report to admin

Collected on:

Ebbi

The team were SO friendly and helpful. Made the whole process of creating my Will so easy and simple. Highly recommend OLS Solicitors

Was this review helpful?

Martyn

Matter Type:

Wills

Martyn

January 03, 2025

Report to admin

Collected on:

Martyn

My wife and I made our wills wit OLS Solicitors. The entire process was very easy for us and I would definitely recommend OLS Solicitors to anyone seeking advice about making a will.

Was this review helpful?

Online Legal Services Solicitors Limited are accredited by

accreditation

About this branch

Description

We have a firm understanding of what our clients are looking for from a family law solicitor, which is a friendly, transparent and affordable service. We have combined our years of experience in dealing with family law matters together with the most modern and secure technology to provide each client a first class service for an affordable fee. Most services we offer to our clients are fixed-fee, which gives you peace of mind over your finances at an already difficult time.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Wills, Trusts & Probate
    • Probate
    • Wills
Book an appointment