01242235250
Whether you are an individual needing solid and sensible assistance, or an enthusiastic entrepreneur managing your own business we provide expert help that can really make a positive difference to your situation. In short, as a client of Thomson & Bancks, ‘You Matter to Us’. Read more...
Also known as - Thomson And Bancks Solicitors
Thomson & Bancks
have 3 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thomson & Bancks on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson & Bancks. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thomson & Bancks and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thomson & Bancks performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thomson & Bancks and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thomson & Bancks compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thomson & Bancks offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Philip
Collected on:
Chantal is THE best of THE best! 26 properties and counting and so much of this is attributed to the wonderful work she does ?? Thank you Chantal and TB
Was this review helpful?
Matter Type:
Residential Conveyancing
Katie
Collected on:
We have completed on our sale & purchase within the last week and cannot speak highly enough of Thomson and Bancks - in particular Chantal Butters?? This is the second move Chantal has completed for us. Considering the pressure and demand on the housing market at the moment, Chantal was absolutely amazing?? She communicated with us throughout which filled us with great confidence and she flew us through despite some obstacles the other end! Would 100% go to Chantal for future moves!
Was this review helpful?
Matter Type:
Residential Conveyancing
Hannah
Collected on:
We have been thoroughly appalled by the incompetence, attitude, work-ethic, rudeness and lack of professionalism shown by Chantal Butters.
Quite simply, we are stunned that someone can be this poor at their job and this rude when challenged.
No idea what she does and thankfully we managed to make some progress when she was on leave and covered by colleagues who were actually competent.
Chantal seemed to spend her time writing defensive emails about her complete lack of ability, diligence and communication skills. She is error-strewn through lack of attention to detail and simple effort. A lazy, less-than- ‘solicitor’ who should be avoided at all costs.
Was this review helpful?
Matter Type:
Residential Conveyancing
Damien
Collected on:
Thomson & Bancks did a fantastic job handling the conveyancing for my recent property purchase. As it was an older property and I was buying it following a divorce, things were a little more complicated than normal. However they managed to sort everything it for a very reasonable fixed price and Chantel responded to my emails and phone calls extremely quickly. Excellent work and great service!
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Wills
Kevin
Collected on:
This review is for a different branch.
Very satisfied with all aspects of the services provided.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Development plot sales
Layton
Collected on:
This review is for a different branch.
My family has always used this firm. Three generations always been satisfied with Thomson & Bancks. Never thought of changing to another firm. Thank you.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Purchase and Sale
Mark
Collected on:
This review is for a different branch.
We have used Thomson & Bancks several times for land transactions. This time it was for moving house, handling the conveyancing for selling our house of 28 years and buying a house in the South West of England.
Right from the outset Jasvir was professional and proactive. She is very experienced - and her experience and knowledge really helped as we were in a long chain of buyers. As we edged closer to exchange of contracts and had to field a number of issues, Jasvir pushed things along and kept the process going reaching a successful conclusion in the end. We were impressed by Jasvir’s attitude which was positive and proactive throughout, and have recommended her to another member of our family who is in the process of buying and selling too. All in all, it was a pleasant and positive experience working with Jasvir and Thomson & Bancks.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson & Bancks.
Philippa,
Collected on:
This review is for a different branch.
I found Amanda and her secretary (Ginny) to be both helpful and friendly throughout.
A representative from Thomson & Bancks responded to this review on 12 May, 2025:
Thank you for your kind feedback, Philippa. We’re pleased to hear that Amanda and Ginny were both helpful and friendly throughout your experience. It’s always our goal to provide supportive and approachable service, and we’re glad that you felt well taken care of. We truly appreciate your feedback and are here to assist you whenever needed.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
This review is for a different branch.
She was efficient very polite and informative throughout the process which was completed to my satiisfaction.
She has agreed to act for me in the sale of my present home.
A representative from Thomson & Bancks responded to this review on 09 May, 2025:
Thank you for your kind feedback. We’re delighted to hear you were satisfied with the service and that everything was handled efficiently and professionally. We look forward to working with you again on the sale of your home and appreciate your trust in us!
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Purchase and Sale
Paul
Collected on:
This review is for a different branch.
All went smoothly from our side and Jasvir was helpful and professional
A representative from Thomson & Bancks responded to this review on 06 May, 2025:
Thank you for your feedback, Paul! We’re glad to hear everything went smoothly and that Jasvir’s assistance met your expectations. Your kind words are appreciated, and we hope to work with you again in the future.
Was this review helpful?
Aiden
Collected on:
Chantal & Hayley were excellent with handling our property purchase. Never had to chase & everything went smoothly.
Would highly recommend.
Was this review helpful?
Matter Type:
Residential Conveyancing
George
Collected on:
Chantal handled our purchase and sale, very professional, good communication generally, far better than most solicitors I have dealt with, did not really have to chase her on progress and overall the team were polite and friendly.
Was this review helpful?
Matter Type:
Residential Conveyancing
Teresa
Collected on:
I used Tania Hall for the transfer of my property and she was absolutely fantastic. She was extremely helpful and always prompt with her responses. She also went the extra mile to ensure that a rather difficult situation went through as smoothly as possible. One of the best solicitors I have ever come across! I highly recommend her! You will be in very safe hands!
Was this review helpful?
Matter Type:
Residential Conveyancing
Hywel
Collected on:
I have found the service provided by Thompson & Bancks to be first class, in particular Emily Wort and her team who worked Quickly and efficiently on my Land Registry case.Many thanks to them.
Hywel Jones
A representative from Thomson & Bancks responded to this review on 09 May, 2025:
Thank you, Hywel. We're delighted to hear you were pleased with the service from Emily and the team! Your kind feedback is greatly appreciated.
Was this review helpful?
Matter Type:
Residential Conveyancing
Lindsay
Collected on:
We have been using Thompson bank’s services for many years now and we are always amazed at how efficient and competent the staff are in relation to other companies we’ve had dealings with.
I can’t recommend them enough.
Sylvia Gillham and her team have been amazing getting us to where we need to be regarding the sale of our property. I’ve had to drop into reception on many occasions and I’m always greeted with a smile and complete competence from the staff on reception. An all round magnificent team effort. Well done to all of you for making life just that little bit less stressful. Keep up the amazing work. We will be back soon !
A representative from Thomson & Bancks responded to this review on 07 April, 2025:
Hi Lindsay. Thank you so much for your wonderful feedback! We're thrilled to hear that Sylvia and her team have provided such excellent service throughout your property sale. It's fantastic to know that you’ve experienced such efficiency and competence at every step, and that our reception staff have always been welcoming. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thanks again for making our day!
Was this review helpful?
From our offices in Cheltenham, Tewkesbury, Pershore and Stratford-upon-Avon we are less than an hour from Bristol, Hereford, Birmingham and Oxford. The cities of Coventry, Worcester and Gloucester are within a convenient 30 minutes travelling and we serve many clients from Malvern across Worcestershire, Evesham, Royal Leamington Spa, through Warwickshire, Broadway, the Cotswolds, Cirencester and throughout Gloucestershire including Bishops Cleeve and Ledbury. For the individual we are able to help with legal issues surrounding the buying and selling of your home, the preparation of Wills (including inheritance tax planning), and powers of attorney. We also advise on the creation and management of trusts and can offer an understanding and efficient service upon the loss of a loved one by helping with the administration of their estate. We assist with family law problems and divorce with the same careful consideration. We always seek to be firm and fair when promoting your wishes and will be frank with you as to the risks and possibilities that you may face.
