Crane and Staples LLP

01707 329333

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you. Read more...

Address
Longcroft House
Fretherne Road
Hertfordshire
AL8 6TU
01707 329333
www.crane-staples.co.uk

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Accreditations

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Available lawyers at Crane and Staples LLP

Adrian Boulter

5.0 out of 5

(99)

Dispute Resolution Executive

Tracey Fenner

5.0 out of 5

(56)

Senior Conveyancing Assistant

Manish Patel

Michael Scutt

Kuldip Chima

Georgina Christou

Natasha Khakhar

Bonnie Twiggs

Katie Lane

Albert Green

Danielle Peters

David Walter Bird

Juliette Fletcher

Sian Churchill

Janet Martland

Lilas Kayani

Megan Latschrauner

Amy Tapping

Mischa McKevitt

Mira Patel

How Crane and Staples LLP Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Crane and Staples LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Crane and Staples LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 7%

Overpriced 3%

About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Crane and Staples LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 29

187th / 4541

Company & Commercial

1st / 25

186th / 4325

Housing & Property

1st / 9

250th / 4225

Family Law

1st / 24

182nd / 3834

Wills, Trusts & Probate

1st / 10

354th / 3478

Commercial Property

1st / 22

166th / 3290

Employment

1st / 22

206th / 3077

Money & Tax

1st / 7

253rd / 1835

Professional Negligence

1st / 6

176th / 1184

Dispute Resolution

1st / 8

205th / 1034

Welfare & Benefits

1st / 7

120th / 815

Construction

1st / 4

96th / 582

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

510
Very Good

17
Average

0
Poor

1
Awful

7

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Family Law

Verified review

Matter Type:

Family law

Stuart W

May 01, 2025

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A decade of support

My experience with Crane and Staples started over 10 years ago. During that period, whenever I've needed advice Sharon has always made herself available and acted with professionalism. Fingers crossed my need for legal services are nearing an end now but I would not hesitate to recommend Sharon should you need advice in relation to family law or property law.

Lawyer named in this review:
Sharon Montgomery

Sharon Montgomery

A representative from Crane and Staples LLP responded to this review on 02 May, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Divorce

Sharon

April 04, 2025

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Divorce

Natasha Khakhar has been my rock during my very emotionally draining divorce . She has been calm during my anxious moments and giving me sound advice as my situation has been very bespoke and difficult dealing with a divorce when one party being situated in another country and being totally unresponsive. Juliette Fletcher was also a great help assisting Natasha. What was supposed to have been an online no fault divorce has turned out to be a long logistical nightmare. Thank you so much Natasha!!

Lawyers named in this review:
Natasha Khakhar Juliette Fletcher

Natasha Khakhar

Juliette Fletcher

A representative from Crane and Staples LLP responded to this review on 04 April, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

S & K

March 29, 2025

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Exceptional and Simply The Best Solicitors in the Business

We have used this firm of solicitors on quite a few occasions and every time the service and professionalism exceeds expectations. Focusing on the conveyancing department headed up by Chris Brewis and Tracey Fenner and their team, they always go above and beyond to ensure all matters are dealt with professionally and quickly and efficiently making all the legal transactions easy and straight forward to deal with. Also what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays.
As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

Lawyers named in this review:
Chris Brewis Tracey Fenner

Chris Brewis

Tracey Fenner

A representative from Crane and Staples LLP responded to this review on 31 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Children Act proceedings

Heather

March 29, 2025

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Sian Churchill

I first met Sian in 2019 when care proceedings were initiated and from our very first phone call I could tell that this wasn't just a job to her. Sian has fought for me legally but also personally. She is passionate and dedicated to helping people get the best possible outcomes that she can. Sian was honest caring and nothing but kind to me and really made an effort to understand how to communicate with me and adapted meetings in order to make sure I fully understood what was required of me and also understand all the legal terms. I would highly recommend Sian to anyone who found themselves needing support in the family courts. Everyone at crane and Staples were so helpful to me and kind. They always returned calls or responded to emails quickly and kept a professional high standard at all times.

Lawyer named in this review:
Sian Churchill

Sian Churchill

A representative from Crane and Staples LLP responded to this review on 31 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Verified review

Matter Type:

New home purchases and sales

Ruth

March 29, 2025

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Professional, Efficient & Stress free

Manish provided a great service I would highly recommend.
Stress free home move 🙂

Lawyer named in this review:
Manish Patel

Manish Patel

A representative from Crane and Staples LLP responded to this review on 31 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Divorce

Anonymous

March 28, 2025

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Superb Service

I found Natasha to be extremely patient and understanding. She listens and takes note no matter how small the query. Upon receipt of correspondence from the other side I was advised whether it was well into an evening or other out of office times. Over the past three years she has advised and guided me to a outcome that could have been much worse than it was. I am extremely grateful to Natasha for her all her help, knowledge and expertise.

Lawyer named in this review:
Natasha Khakhar

Natasha Khakhar

A representative from Crane and Staples LLP responded to this review on 31 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Tenant Eviction

Rahim

March 27, 2025

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Tenant buster

Very helpful, highly skilled and knowledgeable. Look no further.

Lawyer named in this review:
Adrian Boulter

Adrian Boulter

A representative from Crane and Staples LLP responded to this review on 28 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Adoption, Surrogacy, Care and Special Guardianship

Sarah

March 27, 2025

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Excellent, Outstanding, Top Notch Care!

Sian Churchill is the Best Family Law Solicitor I have ever had across two Counties! I've had 3 in total and I was third time VERY lucky indeed to have Sian representing me; she was highly recommended by a top London Barrister for her excellent, proactive and hands on support of services.

All of Sian's team are friendly, kind and on the ball; and they always give excellent advice. Sian has worked extremely my case, and more importantly she sincerely cares about the outcome. I am so grateful that I have her fighting my corner in Family Law Court. Sian has helped me so much on my personal statement for Court concerning fighting against my son's adoption order; she is concise, conscienctious and vigilant to every precise detail necessary in representing a parent in the best of lights. I am so grateful for her watchful and professional eye.

I would recommend Crane & Staple's Sian Churchill forever more for her immense support and help with the sensitivity of my case concerning opposing my child's adoption order. I'm Crane & Staple's number one fan; and Sian's the most for helping me. Thank you Sian for caring about me and my child; that's something the other Solicitors just didn't do. I'm so thankful to have you and your team behind me.

Lawyer named in this review:
Sian Churchill

Sian Churchill

A representative from Crane and Staples LLP responded to this review on 27 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Matter Type:

Disputed Probate

March 23, 2025

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Contentious Probate Advice

Adrian took the time to listen to my complex issue around probate and provided reassurance and sound advice.

He discussed what steps I should take now and was honest with me about saving solicitor costs at this early stage.

I feel confident in coming back to Crane & Staples if I need assistance in the future.

Lawyer named in this review:
Adrian Boulter

Adrian Boulter

A representative from Crane and Staples LLP responded to this review on 26 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Matter Type:

Disputed Probate

March 21, 2025

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Contentious Probate Advice

Adrian listened to the complex situation and reassured me that the steps I had already taken were the right ones. He provided a few pointers on other avenues to explore to get more information.

It was a honest conversation and he advised that it was too early to begin litigation, considering my best interests around expenditure.

I feel confident that I can approach Adrian and the firm in the near future to provide legal assistance as and when required.

Lawyer named in this review:
Adrian Boulter

Adrian Boulter

A representative from Crane and Staples LLP responded to this review on 27 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

May 07, 2025

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A client

Used this firm and had orginal documents sent to a wrong address, Very dissapointed

A representative from Crane and Staples LLP responded to this review on 07 May, 2025:

We’re very sorry to hear about your experience, as it does not reflect the high standards of service we strive to uphold. We take matters like this seriously and would like the opportunity to investigate further. Please email us at [email protected] with more details so we can look into this for you. Having not received a response to the above, we will assume this does not relate to this firm. If you do wish to contact us, we will still investigate. Thank you.

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Gareth

April 01, 2025

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Gareth

We recently moved home and engaged Crane & Staples to effect all the conveyancing required etc.
I cannot recommend them highly enough.
Our requirements were managed by Kuldip Chima, Senior Associate Solicitors at C&S, who we found exceptional in her
professionalism, attention to detail, and speed of response. The advice she provided was a great asset.
We also found C&S fees very competitive.
As such, we will now be using Crane & Staples for all our future requirements.

A representative from Crane and Staples LLP responded to this review on 01 April, 2025:

Thank you for taking the time to write this lovely review for Kuldip Chima and the team. We are so pleased that you were happy with the service and we look forward to working with you in the future.

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Rupert

March 28, 2025

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Rupert

Crane & Staples helped us sell our parents property - they were excellent. Recommend.

A representative from Crane and Staples LLP responded to this review on 28 March, 2025:

Thank you very much for taking the time to leave such a lovely review. We are so pleased you were happy with the service provided. We look forward to working with you in the future.

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Family Law

Matter Type:

Child Law

Toni

March 26, 2025

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Toni

Absolutely amazing solicitors they go above and beyond for their clients I can't thank them enough for all of their help and guidance. I highly recommend

Lawyer named in this review:
Sian Churchill

Sian Churchill

A representative from Crane and Staples LLP responded to this review on 27 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Clair

March 20, 2025

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Clair

Couldn’t recommend Bonnie Twiggs more highly. She was invaluable in my house purchase and without her tenacity we would still be waiting to exchange. Her and her team are excellent. I have also used her colleagues for other documentation.

Lawyer named in this review:
Bonnie Twiggs

Bonnie Twiggs

A representative from Crane and Staples LLP responded to this review on 21 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Shamim Akhtar

August 28, 2020

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Shamim Akhtar

I would recommend Crane &Staples , team has been very professional in dealing with our conveyancing. I have absolutely no issues at all.

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Housing & Property

Matter Type:

Residential Conveyancing

Petros Spiliopoulos

August 28, 2020

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Petros Spiliopoulos

I have received outstanding service in the conveyancing process of my new home. Tom Axon and all the team have been very professional in their work and extremely helpful throughout. i would not hesitate to use them again.

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Family Law

Matter Type:

Children

Emma Ansell

August 05, 2020

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Emma Ansell

I use crane and staples as my main solicitors ( normally Janet Martland) , I find them very helpful and very consistent ! There quite quick at responding to you aswell

Lawyer named in this review:
Janet Martland

Janet Martland

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Housing & Property

Matter Type:

Residential Conveyancing

Martin Warner

July 31, 2020

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Martin Warner

Tom Axon handled the conveyancing of both the sale and subseqent pruchase of a new property. He is the best conveyancing solicitor that I have used. He is efficent, dilligent and just as important, he is approchable. The agents involved in the transaction noted how refreshing it was to deal with Tom. Would highly recomend him.

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Housing & Property

Matter Type:

Residential Conveyancing

Matt Smith

February 25, 2020

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Matt Smith

Tom Axon and the team were absolutely fantastic! The service could not have been better. I was updated on my purchase at almost daily intervals and the utmost professionalism was displayed in all aspects of the transaction. Tom made everything easy to understand and as stress-free as possible. Cannot recommend highly enough.

A representative from Crane and Staples LLP responded to this review on 25 February, 2020:

Thank you so much for taking the time to leave this lovely review. We are delighted that you were happy with the service provided by Tom and the property team. Best wishes, Crane & Staples LLP

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

David Ian

November 22, 2024

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David Ian's experience...

Tracey Fenner was particularly helpful and friendly. Ann excellent service

Lawyers named in this review:
Chris Brewis Tracey Fenner

Chris Brewis

Tracey Fenner

A representative from Crane and Staples LLP responded to this review on 03 February, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Vicki

November 15, 2024

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Richard's experience...

Kuldip was extremely professional & kept me updated with all the developments concerning the sale of my property.
I would highly recommend anyone to use Crane & Staples conveyance dept especially Kuldip.
Thank you

Lawyer named in this review:
Kuldip Chima

Kuldip Chima

A representative from Crane and Staples LLP responded to this review on 03 February, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Clair Frances

September 25, 2024

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Clair Frances's experience...

Bonnie and her team went above and beyond to finalise my transaction. I would not hesitate to recommend the team.

Lawyer named in this review:
Bonnie Twiggs

Bonnie Twiggs

A representative from Crane and Staples LLP responded to this review on 02 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Salvatore

September 06, 2024

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Salvatore's experience...

Thank you to the whole team involved. Great service.

A representative from Crane and Staples LLP responded to this review on 02 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Diane

July 29, 2024

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Diane's experience...

Overall a good service. Process was relatively easy and hassle free

A representative from Crane and Staples LLP responded to this review on 20 August, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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