Matter Type:
Residential Conveyancing
Tom
Collected on:
Conveyancing
I wouldn't recommend this firm at all for their conveyancing. My case was unfortunately assigned to Jessica Blacow, who was clearly not up to the job. She spent six weeks sending emails to the wrong email address for my buyer's solicitor, without ever questioning why she did not get a reply. She held up the entire chain - I had to field so many calls from my estate agent querying the hold up. The company then incredibly charged me extra because of this! It was extremely hard to get hold of anyone at the company most of the time - sometimes I was told solicitors were working from home and there were no direct lines to them, including the director Stephen Ogden. On exchange day, Jessica decided to leave the office at 3.30pm before exchange had happened, which made the day even more stressful. Furthermore, do bear in mind they are based in Lancaster and do not have any presence anywhere else, as they falsely claim on their website.
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