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How Liberay Legal Limited Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%
Overpriced 8%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Liberay Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    92
  • Very Good

    10
  • Average

    2
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Afzal

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Afzal

May 09, 2025

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Collected on:

Brilliant service

I instructed Liberay Legal to help with a housing disrepair claim and they helped to resolve what I have not been able to for a few years now. They were very helpful throughout and done a very good job with the whole process.

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Danny

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Danny

May 08, 2025

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Collected on:

Damp and mould in 2 bedrooms of our 4bed house

Always kept informed and upto date with what happens next would use again without a doubt

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Catherine

Catherine

May 08, 2025

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Collected on:

Scamming company, avoid at all costs

These guys flood social media with fake posts and are responsible for the call centres ringing you. If you are foolish enough to use them, you'll get a tiny percentage of any compensation - you are nothing but food for these bottom dwellers.

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Desmond

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This review has been left by a verified client who used Liberay Legal Limited.

Desmond

May 07, 2025

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My review

I the service to be very useful, friendly and accommodating. I found that it was regular communication and updates on my current situation.

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Jessica

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This review has been left by a verified client who used Liberay Legal Limited.

Jessica

May 04, 2025

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Jessica Review

I find you have have done a good job for ne in my case though I would have liked a lot more money

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Gary

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This review has been left by a verified client who used Liberay Legal Limited.

Gary

April 30, 2025

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Great service

Very easy throughout, kept me informed about any updates ASAP which was greatly appreciated.

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Jennie

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This review has been left by a verified client who used Liberay Legal Limited.

Jennie

April 29, 2025

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Great!

Very helpful, they helped so much and explained everything very well and answered any questions I had asked. Very patient too!

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Sean

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This review has been left by a verified client who used Liberay Legal Limited.

Sean

April 25, 2025

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Great service

Trouble free from the beginning to the end

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Andrea

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This review has been left by a verified client who used Liberay Legal Limited.

Andrea

April 24, 2025

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Collected on:

Amazing

Im so glad I went with this company would highly recommend

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Cath

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Cath

April 19, 2025

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Happy At Last!

I was having difficulty with my housing association regarding outstanding jobs for the past 20 years! A family member saw the advert and passed it to myself the only work I had to do was speak with a few people who represent
Liberay, in the first instance, took a few pictures and videos of the damaged/ outstanding works. Rachel represented me and worked tirelessly to achieve the best results. Keeping me updated every step of the way not only did I end up with a new bathroom and kitchen, (because of something which started as a leak 20years previously and a relatively small job to fix) ended up costing the landlord compensation as well. I am now a very happy tenant thank you Rachel x

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Reviews collected from

premi

premi

May 02, 2025

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premi

Had really bad mould in my house causing my son a bad chesty cough. Liberay got the repairs sorted quickly, without hassle and got me my money! Happy days!! Definitely would recommend

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Nicole

Nicole

May 01, 2025

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Nicole

After years of getting on at the council, liberay legal managed to get the issues repair and I also received compensation too, I'd highly recommend this company if your struggling to get you landlord to make repairs to your property

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Stephanie

Stephanie

April 15, 2025

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Stephanie

Library legal limited are a greedy company. They had my landlord pay their legal costs of over £1,000 and I was given £400 compensation. Obviously they took a chunk out to that as well. Why say that the other side is going to be paying their legal fees when you're going to take money out of my measly £400? Pure greed

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Gordon

Gordon

February 05, 2025

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Gordon

I complained for 3 years about repairs to my landlord about repairs. Liberay then took up my case & with great efficiency resolved my complaint keeping me updated at all times without the stress & worry involved. After the case was won work although not completed it has begun very professional

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Tonii

Tonii

December 04, 2024

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Tonii

Thank you for all support. Really helpful and lovely and friendly team whilst remaining professional at all times.

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Liberay Legal Limited are accredited by

accreditation

About this branch

Description

With over 50 years collective experience in the legal industry, we place our clients at the forefront of our focus, providing exceptional individual client care with constant communication, excellent professional advice and impressive settlement results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
    • Landlord and Tenant
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