Russell & Russell Solicitors LLP

01204 375700

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
39 Newport Street
Bolton
Bolton
Lancashire
BL1 1NE
01204 375700
www.russellrussell.co.uk

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Accreditations

Other locations

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Available lawyers at Russell & Russell Solicitors LLP

Daniel Dickinson

4.9 out of 5

(30)

Chartered Legal Executive (FCILEx)

Inaam Haq

Gurjeet Kaur

Rebecca Hodge

Elizabeth Groom

Karen Molyneux

Wills and Probate Paralegal

Casey Ashton

David Kitchen

Ian Robinson

Jilal Mahmood

Shabana Issop

Lucas Butler

Catherine Egan

Fee Earner (non-solicitor)

Ella Chorlton

Jean Flanagan

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 14%

About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 31

90th / 4541

Company & Commercial

1st / 20

117th / 4325

Housing & Property

1st / 4

249th / 4225

Family Law

1st / 28

136th / 3834

Wills, Trusts & Probate

1st / 271

17th / 3478

Commercial Property

1st / 17

148th / 3290

Regulations

1st / 10

27th / 2530

Personal Injury

1st / 48

16th / 2353

Crime/ Criminal Defence

1st / 17

17th / 2097

Clinical Negligence

1st / 10

45th / 938

Welfare & Benefits

1st / 7

33rd / 815

Charities

1st / 4

20th / 562

Driving offences

1st / 7

34th / 377

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1307
Very Good

95
Average

17
Poor

10
Awful

66

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Irfan

May 13, 2025

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Highly recommended

Aamenah was a pleasure to deal with, she gave timely responses which were clear and easy to understand. Got straight on with the job, no messing about. Solicitors were there when needed and approachable, spent time explaining the more complex matters. Did a great job leasing with 3rd party representatives . Can’t thank you guys enough.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Joan

April 29, 2025

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Making a Will

Making a Will is something you can keep putting off for another day. Time passes you by and you realise now is the time.
What seems like a challenge is made easier with the friendly and helpful staff. Everything is explained fully to you so you get a clearer picture and a reassurance. I will definitely recommend Russell and Russell Solicitors. They give you peace of mind.

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 01 May, 2025:

Thank you for your thoughtful review, Joan. We’re so glad to hear that our team made the process of making your Will easier and more reassuring. It’s important to have clear guidance during such an important task, and we’re happy we could provide that peace of mind. Your recommendation means a lot to us, and we truly appreciate your trust in Russell and Russell Solicitors. If you need anything else in the future, don’t hesitate to reach out.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Vivienne and Malcolm

April 29, 2025

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Collected on:

Wills

We received first class service from solicitors Russell and Russell. Elizabeth was extremely friendly, knowledgeable and quickly made us feel at ease. We were kept fully up to date during the legal process and would have no hesitation in recommending this form to others.

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 01 May, 2025:

Thank you for your lovely feedback, Vivienne. We're so pleased Elizabeth made the process smooth and reassuring—your recommendation is truly appreciated.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Mr and Mrs D

April 29, 2025

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Will making during Hospice month

This was a service which helped us to make a Will for a very reasonable amount plus a donation to Bolton Hospice which meant we both benefited.

Lawyer named in this review:
Judith Bromley

Judith Bromley

A representative from Russell & Russell Solicitors LLP responded to this review on 01 May, 2025:

Thank you for your kind review. We’re so glad to hear that you found the service valuable and that the donation to Bolton Hospice made it even more meaningful. It’s wonderful to know that both you and the hospice benefited. If you ever need any further assistance, we’d be happy to help.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Sheila

April 29, 2025

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Stress free experience

I knew this was a process I address but having recently lost my husband I was feeling anxious not having him by my side, but I needn't have worried. The second I met Elizabeth I felt completely at ease, almost like we were old friends. Her charm and knowledgeable smile actually made this a pleasure to complete.
I walked away with a smile and a huge weight lifted of my shoulders.

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 30 April, 2025:

Thank you for your lovely feedback, Sheila. We’re so pleased Elizabeth was able to make you feel supported and at ease during such a difficult time.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Margaret

April 22, 2025

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Collected on:

Probate

Quick easy to use service. Would recommend to others.

Lawyer named in this review:
Karen Molyneux

Karen Molyneux

A representative from Russell & Russell Solicitors LLP responded to this review on 23 April, 2025:

Thank you for your positive review, Margaret. We're glad to hear that you found our probate service quick and easy to use with Karen and the team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

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James

April 21, 2025

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DONT TOUCH

Russell and Russell were without a doubt the worse solicitors I've used to re-mortgage, their communication was non existent and the mortgage was dragged out so long we had to request the lender to extend the offer despite me emailing the solicitors several times asking what else they needed.
They left everything to the last second.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

April 15, 2025

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Collected on:

Wills and Power of Attorney

First class service from initial interview and delivery of the documents. High personable and professional from Judith and her entire team at R&R

Lawyer named in this review:
Judith Bromley

Judith Bromley

A representative from Russell & Russell Solicitors LLP responded to this review on 16 April, 2025:

Thank you for your kind words. We're delighted to hear you had a first-class experience with Judith and the team. We truly appreciate your feedback!

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Maurice

April 15, 2025

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Probate Services

Probate completed professionally at a very reasonable cost. Very good communication from the first meeting. Would recommend Russell & Russell for future legal services.

Lawyer named in this review:
Karen Molyneux

Karen Molyneux

A representative from Russell & Russell Solicitors LLP responded to this review on 16 April, 2025:

Thank you for your kind words, Maurice. We're pleased to hear you had a positive experience with Karen. We look forward to assisting you again in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Howard

March 25, 2025

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Collected on:

Will and Power of Attorney

Friendly and approachable. Professional, knowledgeable and efficient. Everything was explained clearly.

Lawyer named in this review:
Nicola Bray

Nicola Bray

A representative from Russell & Russell Solicitors LLP responded to this review on 26 March, 2025:

Thank you, Howard. We're glad you found the Wills service provided by Nicola to be professional, approachable, and clear. We appreciate your feedback.

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Reviews collected from

William

April 10, 2025

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William

went in to make an appointment. got a phone call same day. saw someone a few days later. happy

A representative from Russell & Russell Solicitors LLP responded to this review on 14 April, 2025:

Thank you, William. We're glad everything moved quickly and you were happy with the service.

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Abdurahman

October 22, 2024

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Abdurahman

Came looking for a solicitor they didn’t even let in through the door

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Wills, Trusts & Probate

Matter Type:

Wills

Phil

October 14, 2023

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Phil

Went for will update and was given excellent help and advise. Would recommend.

A representative from Russell & Russell Solicitors LLP responded to this review on 16 October, 2023:

Thank you for your positive feedback, Phil! We're glad to hear that you received excellent help and advice during your will update. Your recommendation is greatly appreciated. Best wishes, Russell & Russell Solicitors.

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Melanie

September 17, 2023

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Melanie

Amazing solicitor

A representative from Russell & Russell Solicitors LLP responded to this review on 19 September, 2023:

Thank you for your excellent review, Melanie. We are thrilled that you were happy with the service provided. Best Wishes, the team at Russell & Russell Solicitors.

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May 31, 2023

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A client

So professional and helpful.

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