Slater And Gordon Uk Limited

03301076480

22023 Client Reviews Leave a review

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)

Address
Egerton House
2 Tower Rd
Merseyside
CH41 1FN
03301076480
www.slatergordon.co.uk/

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Accreditations

Other locations

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Available lawyers at Slater And Gordon Uk Limited

Adil Saeed

David Cunningham

Senior Litigation Executive

Jenniffer Brunt

Jessica Molloy

Bob Miller

Senior Associate Solicitor

Jamie Day

Andrew Owen

Clare Griffiths

Senior Associate Solicitor

Crystal Eaton

Darren Hughes

Senior Associate Solicitor

Emma Doughty

0.0 out of 5

(0)

Head of Medical Negligence

Helen Gierc

Jennifer Harper

Jenny Keith

Kieron Campion

How Slater And Gordon Uk Limited Compares

Value for money

Limited data.

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 33

15th / 4541

Family Law

1st / 22

83rd / 3834

Wills, Trusts & Probate

1st / 7

322nd / 3478

Employment

1st / 24

13th / 3077

Personal Injury

1st / 29

19th / 2353

Clinical Negligence

1st / 15

8th / 938

Education

1st / 2

10th / 264

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

16896
Very Good

2058
Average

401
Poor

352
Awful

2313

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

David

May 02, 2025

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Great experience

This review is for a different branch.

I was kept informed throughout a personal injury claim by Shuiken, who explained the different procedures and what they meant. Ultimately, it ended in a result I was more than happy with.

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 06 May, 2025:

Hi David, Thank you so much for taking the time to leave us a review. We are so pleased to hear Shuiken provided you with a helpful service and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Mark

April 30, 2025

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Associate Lawyer Shuiken Chan Recognition

This review is for a different branch.

Very informative guidance, direction and advice from Shuiken throughout the whole process leaving me with no unanswered questions or queries ... much appreciated ... claim now closed with satisfactory result

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 30 April, 2025:

Hi Mark, Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Shuiken and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Suraj

April 29, 2025

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Claim

This review is for a different branch.

A very good lawyer with a lot of experience who helped me a lot and solved my problem in the shortest possible time!

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 29 April, 2025:

Hi Suraj, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Clinical Negligence

Verified review

Matter Type:

Accident and Emergency Claims

Ricky Keith

April 28, 2025

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Personal Injury Claim

This review is for a different branch.

Very helpful and made everything easy to understand and broke everything down and would definitely recommend his services to anyone.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 28 April, 2025:

Hi Ricky, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Zelalem

April 26, 2025

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I disappointed....

This review is for a different branch.

I had a very disappointing experience with Slater and Gordon. After nearly three years of handling my injury claim, they suddenly withdrew from my case right before court, without any earlier warning. I had trusted them all this time. I had also raised concerns about how my case was being handled, and I am left wondering if that influenced their decision. Their late withdrawal caused me huge stress and hardship. I would advise anyone to be very cautious when choosing legal representation.

A representative from Slater And Gordon Uk Limited responded to this review on 28 April, 2025:

Hi Zelalem, Thank you for your review. We are sorry to hear you were not satisfied by your experience with our service. But please let us assure you that our recommendation to withdraw was strictly due to low prospects of success, a decision that was made upon careful review by our experienced team and in your best interests. The suggestion your claim was withdrawn due to any expression of dissatisfaction would be in breach of SRA regulations and our professional ethics as a company, but we appreciate your frustration at not being able to bring your claim to a successful conclusion and it is never a decision we make lightly. We thank you for your feedback. Kind regards Simon Murphy Customer Analyst

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Verified review

John sheppard

April 08, 2025

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aldi saeed

This review is for a different branch.

never gave up on my case always keeping in touch letting me know what's happening thanks for all the help

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 08 April, 2025:

Hi John, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Arran 9one

April 03, 2025

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Highly recommended

This review is for a different branch.

Excellent service provided by Adil Saeed from Slater and Gordon. He was super informative and kept me fully updated every step of the way. He was always on hand to answer any questions I had and gave fantastic advice and recommendations throughout the whole process. I would highly recommend Adil and Slater and Gordon to anyone seeking legal representation.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 03 April, 2025:

Hi Arran, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Matter Type:

Accident At Work

Barry

March 31, 2025

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Great service

This review is for a different branch.

Great fast expert service dealt with claim quickly and efficiently

A representative from Slater And Gordon Uk Limited responded to this review on 31 March, 2025:

Hi Barry, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Matter Type:

Road Traffic Accident

John

March 28, 2025

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Excellent

This review is for a different branch.

Excellent service. It was arranged for me to see Consultants which went well. Whenever I emailed Richard with a question I got a response withing 24 hours - without fail - which was impressive

Lawyer named in this review:
Richard Penn

Richard Penn

A representative from Slater And Gordon Uk Limited responded to this review on 28 March, 2025:

Hi John, Thank you so much for taking the time to leave us a review. It was our pleasure to provide you with Richard's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Kieron, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Robert Stewart

March 28, 2025

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Car Accident Claim

This review is for a different branch.

Adil Saeed dealt with my case in an exceptional professional manner. He was knowledgeable, excellent communication skills and easy to deal with. Adil was extremely prompt in responding to progress my case and I would highly recommend Adil. I was happy with my experience dealing with Adil and an successful outcome. Brilliant job Adil.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 28 March, 2025:

Hi Robert, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Reviews collected from

Family Law

Matter Type:

Family law

Mark

April 17, 2025

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Mark

Jenniffer Blunt was quick, concise and most helpful from the word go!!! In a really complicated situation she was able to gave very simple and clear advice. Which actually ended up being a very quick (lowest cost) solution. Thanks again. Highly recommended.

Lawyer named in this review:
Jenniffer Brunt

Jenniffer Brunt

A representative from Slater And Gordon Uk Limited responded to this review on 17 April, 2025:

Hi Mark, Thank you so much for taking the time to leave us a review. It was our pleasure to provide you with Jenniffer's excellent assistance and we will certainly share your kind words with her, as well as her team leader, Madelene, who will ensure she receives the praise she is due. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Anthony

May 13, 2025

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Anthony

Slater and Gordon have been organising my rehabilitation, the team involved in my case (mathew, kirsty ,jenny, and anyone else I may not have met). Have moved fast and made it all as easy as I think it could possibly be. I couldn't fault them and if in the unfortunate case something was to happen again, I wouldn't think twice about using them.

A representative from Slater And Gordon Uk Limited responded to this review on 13 May, 2025:

Hi Anthony, Thank you so much for taking the time to leave us a 5* review, we really appreciate it. It has been our pleasure to provide you with such an excellent team and we will certainly share your great feedback to all those involved. We would like to thank you for placing your trust in Slater and Gordon and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

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Employment

Matter Type:

Employment Law

Vic

May 12, 2025

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Vic

I cannot thank Ali Sultan enough for his exceptional support during an incredibly stressful workplace situation. Was one of the most nerve-wracking experiences of my professional life. Having Ali to guard my interests and provide clear, practical guidance made a big difference. They helped me understand my rights and where I was standing legally, prepared me for difficult conversations, and ensured I wasn't taken advantage of during this tough time. Ali's presence gave me the confidence to advocate for myself. I'm genuinely grateful for their help and would highly recommend their services to anyone facing workplace challenges.

A representative from Slater And Gordon Uk Limited responded to this review on 13 May, 2025:

Hi Victoria, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Clinical Negligence

Matter Type:

Clinical Negligence

Will

May 10, 2025

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Will

We have been really impressed with the professionalism of the team and especially Stephanie Sanders. We would highly recommend them to anyone looking for a solicitor

A representative from Slater And Gordon Uk Limited responded to this review on 12 May, 2025:

Hi Will, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Stephanie's excellent service and we will certainly share your kind words with her, as well as her team leader, Kelly, who will ensure she receives the recognition she deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

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Darren

May 10, 2025

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Darren

Have nothing but good things to say about Slater and Gordon, they acted with total professionalism throughout and were always prompt with any answers to any questions I had.

Lucy my appointed solicitor was friendly and professional displaying a can do attitude at every opportunity.

Would not hesitate to recommend S&G

Thank you for all your help over the last couple of years.

Darren

10/10

A representative from Slater And Gordon Uk Limited responded to this review on 12 May, 2025:

Hi Darren, Thank you so much for your 5* review, we really appreciate it. We will be sure to share your kind words with Lucy, as well as her team leader, Lynsey, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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