
Matthew
Collected on:
Feeling let down and unsupported
This review is for a different branch.
After 4 & half years of going through this process of making a claim; in a case where I had no blame, with the defenders insurer admitting liability, I am left feeling totally let down and unsupported.
The1st year Leigh Day were proactive with my case. However after this time & especially in the last year & half they have delayed so much as to be detrimental to the case.
Leigh Day were unable to secure funds during this time to be able to fix my vehicle or any of my expenses, paying for all my own physiotherapy which I was assured the insurer would pay.
I was sent to a medical consultant who mislead about his specialty.
When I most desperately needed legal advice on how to proceed I was told 'it would be difficult to give me any clear advice'.
No support was given after repeatedly reporting how the case was effecting my mental wellbeing.
I feel that my emotional, physical and financial needs were treated with utter contempt.
I am now worse off than if I hadn't made this claim. I had no choice but to settle.
I wish I had never taken my case to them.
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