
Joyce
Collected on:
Writing of will and lasting power of attorney.
Excellent service. Tom was professional, sensitive and efficient. He explained everything very clearly.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Shacklocks LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shacklocks LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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You can use this data to see how Shacklocks LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Joyce
Collected on:
Excellent service. Tom was professional, sensitive and efficient. He explained everything very clearly.
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Peter
Collected on:
Tom sorted my new will out very quickly. Very professional and first class service. Thank you
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Matter Type:
Residential Conveyancing
Hannah
Collected on:
Jordanna was absolutely brilliant with the purchase of my first house. She was so patient, understanding and took the time to explain everything thoroughly. She updated me every step of the way and always answered any questions quickly. I would 100% recommend Shacklocks and thankyou Jordanna for all of your help you were brilliant
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Richard
Collected on:
We received excellent service, everything was explained clearly to us and all our questions answered. We were advised about other services which may be relevant to us.
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Matter Type:
Wills
Sharon
Collected on:
My circumstances had changed and I needed to change my will . I had told my executors verbally my wishes but hadn’t done anything about it.
Realising that it wasn’t fair on them to follow my wishes when anything happens to me and the impact this would have on my benefactor if my will hadn’t been changed I made an appointment. There was a short timeframe for this to be changed ( I was going away with one of my executors) .
My appointment was made quickly , will discussed and changed efficiently by Tom. He was approachable, listened to my wishes and advised me accordingly.
All sorted within my time frame and now I’m not stressing about it and can enjoy my time away.
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Martin
Collected on:
Recently the Conveyancing Dept dealt with my Mum's house sale. I received good advice and correspondence was excellent. Anytime I rang in my call was dealt with professionally. Cannot fault the service I received.
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ian
Collected on:
The whole process was undertaken smoothly and swiftly. They were professional and efficient throughout .
We will be using them again.
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Matter Type:
Wills
Barry
Collected on:
We were very satisfied with the service provided by Shacklock's solicitors when we reviewed our wills recently. The advice provided was very clear and it was provided in a pleasant and friendly environment. We would not hesitate to recommend Thomas Slack to our friends and family for any future legal advice.
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Steve
Collected on:
Jordanna Smedley (Belper) oversaw the sale of a local property for me and the level of service we experienced was superb. Jordanna's professionalism and attention to detail got a difficult sale over the line on time. Would highly recommend.
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Kathryn
Collected on:
Tom was very professional during this whole process and sensitive to the situation we faced . He made what seemed like an overwhelming and impossible task seem simple and it was pretty much seamless throughout and he communicated brilliantly from beginning to end .we cannot thank Tom enough and will certainly use Shacklocks again in the future .
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