
Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Wills
Stephen Musson
Collected on:
Will - NFWN
Very friendly staff.
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You can rely upon us to provide you with quality, highly reliable legal advice with a very personal touch. We base our approach on a set of characteristics that we know are important to you, and these characteristics define our work: clear, affordable, tailored, personal and impeccable. Read more...
Also known as - Dove Mediation, Elliot Mather Llp (Incorporating Taylor Simpson & Mosley)
Elliot Mather LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Elliot Mather LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Elliot Mather LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Elliot Mather LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Elliot Mather LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Elliot Mather LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Elliot Mather LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Elliot Mather LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Wills
Stephen Musson
Collected on:
Very friendly staff.
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Wills
Anonymous
Collected on:
I used this company of solicitors as it was part of the free will writing service via a charity organisation. The charity suggests a gift to them is left in your will but this is voluntary.
I met with Melodie Hickey who was very friendly, approachable and knowledgeable regarding my personal situation and also advised re a conveyancing issue which was related to my case. I have been very satisfied with the service received, thank you.
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Purchase and Sale
Emmie
Collected on:
Very good communication throughout. Sale went through in 12 weeks couldn’t ask for better a better service
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Purchase and Sale
EDITH
Collected on:
Everything they did for me was great the emails and also trying to do what’s best for me, am grateful
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Purchase and Sale
Julie
Collected on:
You hear horror stories about how stressful buying a house can be, and that in the hands of the wrong solicitor, there can be horrendous delays and complications. However, I'm happy to say that Carmen at Elliot Mather - and her colleagues - was absolutely the solicitor you want on the case! Efficient and competent throughout, sorting things out speedily, with the result that completion took place less than 3 months after offer was accepted. A very positive experience throughout.
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Rodger Ncube
Collected on:
I didnt have to chase them that much - they were pretty proactive in keeping me updated.
I was unhappy that I was promised a reduction in price when I was represented for the 2nd time - but only realised very late that the reduction was time sensitive ( a very short time indeed - and my view was that it was a marketing stance they had employed when they knew that noone would ever finish a purchase in such a short time).
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Residential Conveyancing
Gail A Gardner
Collected on:
As a first time buyer Carmen and her team helped me every step of the way. Very informative and always available if I had any concerns. I felt very relaxed throughout in the knowledge that they were handling most of the proceedings for me. Cannot thank them enough. Would highly recommend.
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Joshua Bird
Collected on:
Very helpful towards the purchase of my first house very professional and will definitely be staying with them and recommend to everyone else.
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Matter Type:
Residential Conveyancing
Oliver
Collected on:
Professional and knowledgeable service for purchasing my first home.
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Verified review
This review has been left by a verified client who used Elliot Mather LLP.
Ivaylo Rusinov
Collected on:
For anyone who's buying their first home the process can be very confusing and frustrating. Having the right people on your side makes a world of difference! I'm very happy with the support and professionalism during this process.
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Jake
Collected on:
Can’t speak highly enough of Carmen. A great conveyancer who was a pleasure to deal with and always easy to get hold. She was efficient and took care of our house buy excellently. Use Carmen and Eliot Mather with confidence.
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Joanne
Collected on:
We had a great experience with Elliot Mather who helped us with our first house purchase. Our conveyancer - Carmen - was absolutely brilliant throughout the whole process. Would highly recommend.
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Miriam
Collected on:
Carmen was my conveyancer and she was absolutely brilliant! Really attentive, and highly responsive - I never needed to call or chase as she was always on top of things and was also always willing to answer my many queries which I am really appreciative of!
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r1ckySV
Collected on:
Got the result I wanted and they made it look easy.
Thanks
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Liam
Collected on:
We were first time buyers with no chain and the sellers also had no chain. It should have been a fairly smooth transaction but it took almost 6 months to complete. We watched with growing frustration as other people around us purchased houses moved in months before us. Apart from a delay due to probate I would attribute most of the delays to Elliot Mathers poor handling and organisation.They are unprofessional, dishonest and arrogant at times. Multiple times myself and our estate agent caught them out with conflicting stories on why things were taking so long. The draft contract sat in their inbox for 3 weeks until we realised that the only way to get any action was to repeatedly phone and hassle them every week. Their communication skills are awful and many times I was told I would get a call back or an email and never did. They also had an email account from which they sent emails but claimed the inbox was full so if you reply, it won't get read. This was proven to be true multiple times as both our estate agent and the sellers solicitor had issues contacting them as well as myself. Three times I had to send proof of funds. The first time I sent it via email to which they did not respond. Then I sent it by post as a signed delivery only to be told they had not received it. I sent it a third time by email before they acknowledged it. I appreciate that times are very busy and they are managing many accounts but it does not excuse poor customer service or bad attitudes. They missed 2 completion dates that were set and as first time buyers it made us very anxious and fearful that the sale might fall through. Elliot Mather did nothing to put our minds at ease and never apologised or admitted any fails on their part even when challenged with evidence. If this was a chain I have no doubt it would have collapsed and I feel bad for anyone who might be renting and have specific dates they need to work to. These people are unreliable and unprofessional and most likely you would end up extending your rental contract and being out of pocket. Buying your first home is supposed to be an exciting time but for us it became so stressful it took away from our joy because of how badly it has been handled. I am surprised we made it to completion.
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