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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Martin-kaye LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Martin-kaye LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Martin-kaye LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Martin-kaye LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Martin-kaye LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Martin-kaye LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Martin-kaye LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
philippa
Collected on:
Amazing service Jo, your communication was just amazing from start to finish. Kept us informed every step of the way and I don’t think we would have been in this quick without your service! Highly recommend. Thank you for everything!
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Matter Type:
Purchase and Sale
Melanie
Collected on:
Thanks Jo. Your communication has been excellent. You have been personable and professional and we will definitely use you again.
A representative from Martin-kaye LLP responded to this review on 06 August, 2025:
Hi Melanie, Thank you for your kind review, we are delighted to hear that you have received great service from Joanne. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Ed
Collected on:
We've used Martin Kaye a number of times for selling/buying a property and each time they've been professional, responsive and friendly.
A representative from Martin-kaye LLP responded to this review on 06 August, 2025:
Hi Ed, Thank you for your kind review, we are delighted to hear that you have received great service from our Private Property team. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Peter
Collected on:
Joanne and her team gave us an excellent service, responded to our questions very quickly and explained each step of the process. The conveyancing was performed in a very professional manner.
We highly recomment Martin Kaye, Joanne, Holly and Danielle on reception
A representative from Martin-kaye LLP responded to this review on 30 June, 2025:
Hi Peter, Thank you for your kind review, we are delighted to hear that you have received great service from Joanne, Holly and Danielle in our Shrewsbury office. We look forward to working with you in the future!
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Matter Type:
Purchase and Sale
Lucy
Collected on:
I have had a great experience with MK Solicitors throughout the process of my house purchase. Jo has been extremely helpful and friendly during the whole process. Any questions I had were answered quickly and everything was dealt with very professionally. It has been a great experience overall working with Jo.
A representative from Martin-kaye LLP responded to this review on 02 June, 2025:
Hi Lucy, Thank you for your kind review, we are delighted to hear that you have received great service from Joanne in our Private Property team. We look forward to working with you in the future!
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Matter Type:
New home purchases and sales
Bill
Collected on:
We can't praise Jo and her team at Martin Kay enough, she confidently put us at ease through what can be an anxious time when moving home. She was always available to quickly reply and keep us updated on the whole process. This is our thirteen move and certainly Martin Kay solicitors have proved to be the best we have dealt with.
Again many thanks Bill and Dorothy
A representative from Martin-kaye LLP responded to this review on 08 April, 2025:
Hi Bill, Thank you for your kind review, we are delighted to hear that you have received great service from Joanne in our Shrewsbury Office. We look forward to working with you in the future!
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Matter Type:
New home purchases and sales
Stuart
Collected on:
David and Janet always a pleasure doing business with martinkay solicitors. Can not highly reconmend them enough. Thank you for all your help.
A representative from Martin-kaye LLP responded to this review on 26 March, 2025:
Hi Stuart, Thank you for your kind review, we are delighted to hear that you have received great service from Janet and David in our Shrewsbury team. We look forward to working with you in the future!
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Matter Type:
New home purchases and sales
John
Collected on:
We recently moved to Shrewsbury and we used Jo through a recommendation and I’m so glad we did. The whole process from start to finish was made so much easier thanks to her professionalism. We were kept up to date with everything through emails and calls and no stone was left overturned. Jo is an asset to the town and is very passionate about the people and we will definitely be using her services again in the near future. Thank you again for everything and we are so very happy in our new home and work life.
A representative from Martin-kaye LLP responded to this review on 26 March, 2025:
Hi John, Thank you for your kind review, we are delighted to hear that you have received excellent service and professionalism from Joanne in our Shrewsbury team. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
David
Collected on:
Dealing with a difficult chain, Janet and David really did go the extra mile and although stressful for us it was also stressful for them but they got us over the line.
A representative from Martin-kaye LLP responded to this review on 17 March, 2025:
Hi David, Thank you for your kind review, we are delighted to hear that you have received excellent service from Janet and David in our Shrewsbury team. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Maria
Collected on:
The whole team at Martin Kaye were excellent but I would like to especially like to thank Christopher, Tilly and Danielle. Their responses were always quick and I very much appreciated the time Christopher spent with me face to face.
I wouldn't hesitate in recommending them to family and friends.
A representative from Martin-kaye LLP responded to this review on 17 March, 2025:
Hi Maria, Thank you for your kind review, we are delighted to hear that you have received excellent service from our Shrewsbury team, in particular Chris, Tilly and Danielle. We look forward to working with you in the future!
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