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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Admiral Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Admiral Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Admiral Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Admiral Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Admiral Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Admiral Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Admiral Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
wayne
Collected on:
4 years to settle a claim when someone hit me they told me to go 50/50 even tho I didn’t want to they would not chase cctv footage which shows I was parked and all they offer is £60 what a joke bunch of clowns working there who haven’t got a clue
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John
Collected on:
I'm looking to start up a group against the unprofessional and despicable way in which Admiral Law treat vulnerable people.
I myself enjoy for that company to be closed down, and the solicitors who have caused so much damage to people, there wellbeing, and the after effects and misery them and their families have endured, from the Solicitors absolutely dibehaviour, and the disgraceful unprofessional way in which they treat clients, who they are there to help, , and get the right outcome and hope for the future. My story of my experience of Admiral Law is totally beyond words, and there are no current swear words strong enough of what could match the feelings I have for Admiral Law. Please please please contact me if you would like to be part of the group against Admiral Law, because I absolutely want to put an end to Admiral Law, and to involve the "SRA" for the way they defend Admiral Law.
Please people, they are solicitors who are unlawful.
Thanks John Hughes
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Peter
Collected on:
Worst company ever not honest about anything i asked takes forever to get reply. Now ive pulled them about what they said they have blocked me from ringing or messaging
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samantha
Collected on:
I have had an ongoing claim with Admiral for 2.5 years. I've just had spinal surgery.
I've never known such poor or uncaring service and I used to work in the big call centres that handle these claims many years ago. Its the polar opposite of Admiral insurance customer service and they are doing the insurance company a dis-service.
I'm almost three years now and nothing at all moved on since May last year when I told them their "expert" was wrong and I had 3 slipped discs and not just whiplash after finally getting an MRI on NHS then paying privately to see a neurosurgeon as I was about to lose my job if I didn't get a diagnosis.
Still waiting on an updated report from their new neurosurgeon expert who I finally got a appointment with in Jan. Apparently there's nothing they can do until the new report arrives. Which took them 6 months to get an appointment for!
I'm now off sick following surgery for 6 weeks with no pay ... do they care? .. no.
They gave £250 compensation for poor service and delays last year and assured me things would change. Yeah right.
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Mel
Collected on:
If I could give zero stars, I would. Admiral Law has been an absolute nightmare to deal with from start to finish. My claim has dragged on for nearly three years due to their incompetence, delays, and lack of communication. I have had to chase them constantly; otherwise, I wouldn't hear from them for weeks.
They failed to gather crucial evidence in a timely manner, ignored obvious steps that should have been taken (such as contacting my mechanic sooner), and repeatedly asked me for information they should have obtained themselves. Their so-called "updates" were vague and unhelpful, and I was continuously finding new issues to complain about.
When I finally took my complaint to the Legal Ombudsman, it became clear that Admiral Law had done everything they could to avoid accountability. In fact, they even attempted to bribe me into not escalating my complaint. If you’re in a similar situation, do not wait for them to do their job properly. Take your complaint to the Ombudsman straight away!
This firm does not have their clients’ best interests at heart. If you are unfortunate enough to have them handling your case, act quickly, push for answers, and escalate your complaint before they cause you further frustration. I wouldn’t recommend them to my worst enemy.
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Cherry
Collected on:
I recently got through to the complaint team as the service has been very bad - nobody ever available, never spoken to case handler, having to chase very often to get anything done. I was given an "action plan" which seemed very legitimate and was happy - however the plan never came to fruition. I've had to chase again and again, my case handler is constantly "out of office" and there is never anyone from "my team" available. I have now been told that one of my medical reports was wrong, and that I have to give further evidence - evidence that I have already previously given. There was a correction that was supposed to be asked for last week... calling up today, that has not been actioned. I can't get through to the complaints team anymore, my emails are ignored - apparently I can't be transferred to them, management or my team. I have to chase regularly for updates otherwise nobody does anything. The staff are very polite when you speak to them, but they don't actually help unless you call them to chase them - it feels unfair that I'm the one doing all the chasing, and putting a lot of time into making this work when they often ignore me.
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Cherry
Collected on:
I’ve been led on for almost a year. PTSD is getting worse daily as they refuse to settle, despite being told weekly that they’ll do it within the week. My partners report got written wrong and now we’re both being ignored. At one point my phone number wouldn’t go through and I’d get left on hold or hung up on when I gave my case reference. They don’t care.
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Bethany
Collected on:
Over 3 years for and still no further forward! Extremely frustrating for something that isn't your fault.
Don't reply to messages no matter how many you send them, impossible to get hold of and I've had around 10 case handlers. Still no sign of the case being finalised, if I knew the companies service was this poor I would never have agreed to use them however you are given the original spiel of how straight forward it is, which is a lie!
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Linda
Collected on:
Coming up to 5 years and no further forward with my claim for a road accident where I was hit head on .
Don’t reply to messages had 10 different case handlers .
They certainly don’t seem to be fighting for there clients .
Now reported to ombudsman as this certainly can’t carry on .
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Antonia
Collected on:
EXTREMELY poor communication- expect 2-3 months for any sort of reply from them (and even then, the replies are not helpful!). My case has been open for nearly 3 years and we’ve had absolutely zero progress or updates from these guys.
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