0114 2999584 / 01904 234840
Pavilion Row is a specialist law firm providing services in Wills, Powers of Attorney and Estate Administration (Probate). We believe in delivering the best possible advice through highly trained and experienced staff giving a flexible, friendly and efficient service that is personalised to you. Our telephone/video service enables us to chat and discuss your requirements when it is suitable for you; not just during office hours. And our process has been designed so that we can spend time on the important bit, the advice Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Pavilion Row Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pavilion Row Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pavilion Row Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Pavilion Row Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pavilion Row Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Pavilion Row Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Pavilion Row Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Pavilion Row Limited.
Andrew Jackson
Collected on:
Efficient and informative. Friendly and honest.
A representative from Pavilion Row Limited responded to this review on 11 August, 2025:
Thank Andrew. We are pleased to see that you have had a really good experience when using our service.
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Verified review
This review has been left by a verified client who used Pavilion Row Limited.
Matter Type:
Wills
Francis
Collected on:
Due to various personal circumstances, it has taken me around two years to complete the documents I instigated with Oavilion. I really appreciated members of their staff chasing me up to file them. They did so with effective diplomacy.
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Verified review
This review has been left by a verified client who used Pavilion Row Limited.
JAMES & JULIET BUNBURY
Collected on:
We recently appointed Pavilion Row to process & register our LPAs, having previously handled our joint wills
We were very satisfied with the efficiency with which this was conducted & the ongoing communications.
We would not hesitate to recommend Pavilion Row to potential clients
A representative from Pavilion Row Limited responded to this review on 13 June, 2025:
Thank you James and Juliet for your review. We are delighted to hear that you are very satisfied with the service that we have provided and we will pass on your feedback to Natalie.
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Matter Type:
Probate
David
Collected on:
From the initial meeting to the final sign off Pavilion Row provided a First Class Service. They were happy to work at my pace in dealing with my late Father's Estate and house sale. They provided clear and helpful advice all the way through the process and were always available on the phone if needed.
They were always happy to deal with and sort any additional issues that cropped up along the way and I would definitely recommend Pavilion Row.
A representative from Pavilion Row Limited responded to this review on 25 April, 2025:
HI David Thank you so much for taking the time to leave this review. It is great to hear your feedback and that you have received excellent service. I will ensure that the feedback is passed onto Will.
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Matter Type:
Probate
David
Collected on:
I was recommended Pavilion Row by my Financial advisor, to deal with gaining Grant of Probate for my late father’s estate. I dealt with Will Morris who provided me with prompt replies to any queries and kept me informed of the progress every step of the way, making this stress free and effective.
A representative from Pavilion Row Limited responded to this review on 03 March, 2025:
Hello David, thank you for your review. It is great to hear that Will delivered an excellent service and was able to make it as stress free as possible. I will pass your feedback to Will. Thank you again
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Verified review
This review has been left by a verified client who used Pavilion Row Limited.
Matter Type:
Wills
Anonymous
Collected on:
had a pleasurable experience in the process of making out our wills easy to understand thanks to natalie explaining everything
would highly recommend pavillion row
A representative from Pavilion Row Limited responded to this review on 13 January, 2025:
Thank you for taking the time to leave this review. We will pass on your thanks to Natalie
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Matter Type:
Probate
kevin
Collected on:
I was recommend to use Pavilion Row and I must say that Will Morris was excellent in providing both services and I had very little paperwork to do myself, all went thhrough with out a hitch and I was kept informed and updated all the way. I would happily recommend them.
A representative from Pavilion Row Limited responded to this review on 06 November, 2024:
Hi Kevin, thank you so much for your feedback. We believe that good communication is key to providing great customer service so we are delighted to hear that Will kept you updated and informed throughout the process
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Verified review
This review has been left by a verified client who used Pavilion Row Limited.
Matter Type:
Wills
Anonymous
Collected on:
The whole process was hassle free. We were offered a professional and prompt service.
A representative from Pavilion Row Limited responded to this review on 29 October, 2024:
We really appreciate you taking the time to leave a review and the positive feedback that you have provided.
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Verified review
This review has been left by a verified client who used Pavilion Row Limited.
Matter Type:
Probate
Mark C
Collected on:
Following the death of my mother, we asked Pavilion Row who had previously prepared her will, to obtain Grant of Probate. The service we received was friendly, prompt. professional and efficient. We were kept informed of progress and timescales, e-mails were answered quickly and b it was possible to speak on the telephone if needed. Overall, we received excellent service.
A representative from Pavilion Row Limited responded to this review on 24 September, 2024:
Thank you Mark for taking the time to leave a review. We are delighted to hear that Will has provided you with an excellent service.
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Verified review
This review has been left by a verified client who used Pavilion Row Limited.
Matter Type:
Probate
Richard Abbott
Collected on:
No one likes to think of death and making wills, but it’s a fact of life, I wrote my will in 2018 and thought it time to update it. Sent off the amendment form and within a few days had a call from Natalie who was super friendly, efficient and very helpful. Made my amendments, paid the fee and in a few weeks, my copy of the revised will arrived, the original being safely stored with Pavilion Row.
Very happy with this service and the team, thanks for making it a not too unpleasant experience!
A representative from Pavilion Row Limited responded to this review on 24 September, 2024:
Thank you for your review, Richard. We are pleased to hear that the process for amending your Will has been a good experience and that Natalie has been efficient in delivering the documents to you.
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Pavilion Row are specialists in Wills, Probate and Trusts. We are a niche private client law firm focussing on delivering great service at a fair price with expert advice. We believe that all clients deserve the best possible advice, whatever their circumstances, therefore all our advisers undertake additional specialist study through STEP qualifications (see below). We like talking to our clients and encourage you to call. Our fees are known at the outset with no restriction on the number of times you can speak with your adviser. We want to ensure that you have understood the advice and are happy with what we are delivering to you.
