01782 662 424
Here at Beeston Shenton, we work together to help you in any way we can. Whether you are getting a divorce or even moving home, there are colleagues here to help you get through the tough times and to give you support with all the paperwork.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Beeston Shenton Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Beeston Shenton Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Beeston Shenton Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Beeston Shenton Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Beeston Shenton Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Beeston Shenton Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Beeston Shenton Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Probate
Deborah
Collected on:
Excellent professional service Sophie was excellent
A representative from Beeston Shenton Solicitors Ltd responded to this review on 11 August, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Probate
Andrea & Deb
Collected on:
Sophie in Trust, Wills & Probate, gave us great advice and service whilst dealing with my late Dad’s Probate. Her fast and speedy service was much appreciated in our circumstances. Thank you
A representative from Beeston Shenton Solicitors Ltd responded to this review on 08 August, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Kathleen
Collected on:
After losing my husband, I needed to make a new will—something I was very anxious about. I am in my 80s, profoundly deaf and have limited eyesight, so I was worried about how I would manage. Thankfully, I was looked after by Sophie Matthias, who was absolutely wonderful from start to finish.
Sophie was incredibly patient and kind. She took the time to explain everything clearly and made sure I understood each step. I never felt rushed or confused—she made me feel comfortable and respected throughout the whole process. Her calm and caring manner turned what could have been a very stressful experience into something smooth and reassuring.
Everyone I came into contact with at the firm, including the reception staff, was professional, helpful, and friendly. I felt supported every step of the way.
I’m very grateful to Sophie and the team for their compassion and professionalism. I would not hesitate to recommend them to anyone, especially those who may need a little extra care and understanding.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Graham
Collected on:
My experience with Beeston Shenton Solicitors was highly disappointing due to their poor communication. Throughout our property transaction, we were frequently left waiting for updates, often having to chase the team ourselves. Most frustratingly, we would hear updates from the seller’s solicitors through the sellers well before our own solicitors bothered to inform us. This lack of proactive communication made the process stressful and left us feeling overlooked. It’s a basic expectation that clients are kept informed to avoid uncertainty, but Beeston Shenton fell short. Even if the timeline was reasonable, the lack of transparency made it feel anything but. I’d recommend choosing a firm that values clear and timely communication.
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Sandra
Collected on:
Extremely efficient, friendly service. We would recommend to friends & family.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 28 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
New home purchases and sales
Courtney
Collected on:
I had a very stressful and frustrating experience with Beeston Shenton Solicitors while purchasing my first home. From the beginning, the process was plagued with delays and poor communication. It took over a month for them to even begin progressing with my case due to system compatibility issues with the seller’s solicitors—something I was never informed about until the sellers themselves asked if the purchase was still going ahead.
My case was then passed to another solicitor, who began asking for documents that had already been provided. On one day, I received emails from four different people, each claiming they were now handling my case. I was asked to email documents back, only to be told months later that they needed to be posted—without even being given an address until I followed up myself.
I had to chase Beeston Shenton repeatedly, not only for my own updates but also on behalf of the seller’s solicitors, who were not receiving responses for weeks. My own emails were often ignored or met with one-line replies that offered no real help. Not once did any solicitor call me to explain the process or offer reassurance. Everything was handled via email, which made the experience feel cold and impersonal.
Toward the end, I was told I needed to deposit £6,500 more than expected—an incredibly stressful surprise. After completion, I was then asked to pay an additional £130 for the Land Registry fee, even though I had already received a completion certificate. I followed up, but weeks later, I still haven’t received a response and am now worried about the status of my Land Registry.
What should have been an exciting milestone turned into a five-month ordeal (with no chain on either side) due to their inefficiency and lack of professionalism. I would not recommend Beeston Shenton Solicitors to anyone looking for reliable, communicative, or supportive legal services.
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Matter Type:
Residential Conveyancing
Chay
Collected on:
It was a rush to complete on a property purchase from auction and they really went above and beyond to make it happen within the timeframe. It’s not very often I feel that solicitors really earn their money but this was an exception. The sheer amount of work to get the purchase completed in such a short time frame makes me wonder if they ever slept - exemplary service! Well done and thank you!
A representative from Beeston Shenton Solicitors Ltd responded to this review on 16 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Wills
Mr and Mrs Ellis
Collected on:
All of the qualities I have selected accurately describe the excellent service received from our solicitor Juliette Carter.
Also, as I was disabled due to a recent hip replacement and was unable to attend at the office for witness signatures of our Wills, Juliette and her Trainee, Saskia, visited us at our home to witness them. This was very much appreciated.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Wills
Hillary Metters
Collected on:
For years I have been putting off making a Will, but having decided to approach Beeston Shenton I wish I had done it earlier. I received a warm welcome at every stage, from making the initial phone call, to meeting with my solicitor Juliette Carter, through to the final Will signing. Juliette was excellent in understanding what I wanted to include in the Will and answered all my questions. Communication and responses were swift and efficient and my Will was completed within days. I feel confident to return to Beeston Shenton for legal work in the future and highly recommend this excellent firm.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Wills
Lorraine Hopson
Collected on:
I telephoned regarding the free will service. Arranged an appointment. Juliette discussed what I wanted and the draft of my Will was received the next day. A further appointment to sign the draft Will and it was all completed very easily. Everything was explained fully. Overall an excellent solicitor all dealt with very professionally. I am extremely pleased with the service I received. I now have piece of mind.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Ben
Collected on:
Fantastic team, kept me well informed throughout the entire sales process and explained, in detail, everything i didn't understand with great patience.
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Nary
Collected on:
We are so grateful that we have chosen the right solicitor, Veronica Du'Quesnay-Brown and her team of Beeston and Shenton Solicitors, for purchasing a property. They are all so friendly and helpful in all ways. We cannot ask for more with their excellent service and their helping hands all the way through the completion of the purchase.
As a very happy and satisfied client, we can highly recommend them. Thank you very much.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 28 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Amanda
Collected on:
Highly recommended! Great personal service from Kerry. Listened to what I needed and very quick to process and deliver. I 100% recommend
A representative from Beeston Shenton Solicitors Ltd responded to this review on 28 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Courtney
Collected on:
I had a very stressful and frustrating experience with Beeston Shenton Solicitors while purchasing my first home. From the beginning, the process was plagued with delays and poor communication. It took over a month for them to even begin progressing with my case due to system compatibility issues with the seller’s solicitors—something I was never informed about until the sellers themselves asked if the purchase was still going ahead.
My case was then passed to another solicitor, who began asking for documents that had already been provided. On one day, I received emails from four different people, each claiming they were now handling my case. I was asked to email documents back, only to be told months later that they needed to be posted—without even being given an address until I followed up myself.
I had to chase Beeston Shenton repeatedly, not only for my own updates but also on behalf of the seller’s solicitors, who were not receiving responses for weeks. My own emails were often ignored or met with one-line replies that offered no real help. Not once did any solicitor call me to explain the process or offer reassurance. Everything was handled via email, which made the experience feel cold and impersonal.
Toward the end, I was told I needed to deposit £6,500 more than expected—an incredibly stressful surprise. After completion, I was then asked to pay an additional £130 for the Land Registry fee, even though I had already received a completion certificate. I followed up, but weeks later, I still haven’t received a response and am now worried about the status of my Land Registry.
What should have been an exciting milestone turned into a five-month ordeal (with no chain on either side) due to their inefficiency and lack of professionalism. I would not recommend Beeston Shenton Solicitors to anyone looking for reliable, communicative, or supportive legal services.
Was this review helpful?
Dumitru
Collected on:
I have recently purchased my first home and had the pleasure of dealing with Veronica as my solicitor on this matter. The customer service at Beeston Shenton was amazing, quick to resolve any queries and a great deal too. I would highly recommend. Thank you for the service provided.
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To address legal requirements of our clients whilst providing a tailored service promptly, efficiently and cost effectively. In doing so we aim to provide: - A quality, no-nonsense service - A commitment to the highest levels of client service - Excellence as standard - For our staff we aim to provide: - Job satisfaction - Achieve equal opportunities for all staff - To promote excellence with the means to development - We will strive to be a key provider of legal services within the North Staffordshire and South Cheshire area.
