We recently instructed Hart Brown for the purchase of our new home and cannot recommend them highly enough. From beginning to end, the service was outstanding — professional, efficient, clear, and consistently ahead of the curve. The entire process, right through to completion, ran like clockwork. I was very keen to complete within two months, for various reasons, and the firm never held up our progress — quite the reverse; they often spearheaded it!
A particular word of thanks must go to Emma Moore, whose diligence, responsiveness and calm authority made all the difference. Nothing was too much trouble, and her communication was always timely and reassuring. Even the more opaque or time-sensitive parts of the transaction were handled with total clarity and precision. When she was away, her colleague Peter Howe and secretary Shyamala stepped in seamlessly — yet another sign of the strength and coherence of the team at Hart Brown.
Throughout the conveyancing process, we felt in the safest of hands — a rare thing to be able to say these days. It’s no exaggeration to say that Emma and the team helped make a potentially stressful process not just smooth, but genuinely enjoyable.
We feel very lucky to have caught Emma before her move into consultancy, and I have no doubt her reputation will continue to flourish. Hart Brown clearly attract and retain people of exceptional calibre, and we wouldn’t hesitate to return to them again in future — or to recommend them widely to others (which we already have!).
— Simeon & Holly
