Tony
Collected on:
If you are thinking of using them - DON'T
Complaint sent to Legal Ombudsman - Negligent and failed in duty of care leaving us out of pocket
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- Address
- TW9 1DL
- 02039074409
- muve.me.uk/
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How Muve Conveyancing Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Muve Conveyancing on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Muve Conveyancing. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Muve Conveyancing and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Muve Conveyancing performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Muve Conveyancing and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Muve Conveyancing compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Muve Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
A
Collected on:
This company is a scam run by fraudsters
This company is a scam run by fraudsters.
I instructed them in February 2025 to act on the sale of my property. They showed interest only until they received payment from me. After that, I was forced to constantly chase them for updates.
I even lodged a formal complaint, after which I was told someone would call me to discuss the matter. They gave me several appointment times for these calls—but nobody ever contacted me.
It has now been over six months, and I have still not heard back from them. I am in the process of reporting them to the Solicitors Regulation Authority (SRA) and the Legal Ombudsman, as well as pursuing a civil claim to recover my money.
Please be extremely cautious—these fraudsters advertise heavily online and appear to post fake positive reviews using bogus email addresses they create themselves.
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Oskar
Collected on:
Hidden fees, unfriendly, bad feelings
HIDDEN FEES! FAKE REVIEWS! BEWARE!
I promise its better to use local solicitors.
Although they may be cheaper they are not in the end. They hide behind onboarders when it comes to fees. Added originally 1100 then went to around 550. The extra fees left to pay are very common. Even though I asked onboarder of any potential of such things, they denied and said unlikely. I then asked to make sure but they were very reassuring. This tactic is to get you to buy then fall. Now they say there was link with (like 30-100 different extra fees) no communication, altough they say 'please send email' i dont receive a reply. I expect a reply to this review with their contact but there wont be any answer if I do. They cannot explain or reason anything. If anyone is dealing with them and need some ammo i have stuff saved that might be useful
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Paul
Collected on:
Very satisfied with customer service
Very satisfied with the professionalism, communication and customer service provided by Sharmila and Umar.
We have used Muve before and would not hesitate in using them again.
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Matter Type:
Residential Conveyancing
Aly
Collected on:
Great service
The communication throughout has been clear, regular and very respectful. Udantha and Thashmialan have been very supportive and quick to respond to any queries. It feels like a very well run operation and I'd highly recommend to others.
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Matter Type:
Residential Conveyancing
Sharon
Collected on:
Liars and incompetent
Avoid this company like the plague.
Lied about location of solicitor who was in fact not based in the uk.
Dragged the process out and then tried to apply hidden fees.
Lost the funds during the sale process which meant on completion day we did not get the keys until after 4pm after travelling 160miles and had to pay additional moving costs as removal company was stuck waiting around.
The most unpleasant and stressful experience I have ever had and other solicitors in the chain commented the same.
Sadly they were recommended to me but lesson learnt … do NOT use these cowboys
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Matter Type:
Residential Conveyancing
Sharon
Collected on:
Liars and incompetent
Avoid this company like the plague.
Lied about location of solicitor who was in fact not based in the uk.
Dragged the process out and then tried to apply hidden fees.
Lost the funds during the sale process which meant on completion day we did not get the keys until after 4pm after travelling 160miles and had to pay additional moving costs as removal company was stuck waiting around.
The most unpleasant and stressful experience I have ever had and other solicitors in the chain commented the same.
Sadly they were recommended to me but lesson learnt … do NOT use these cowboys
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Matter Type:
Remortgaging
Scott
Collected on:
Muve might look cheap up front but you will absolutely pay for it late
Using Muve was one of the most stressful decisions I have ever made. Because of their delays and incompetence I had to stay on a lender’s standard variable rate for a full year. That alone cost me over £4000 in extra interest.
The entire process took more than 15 months. It should have taken a few. Muve made constant mistakes, submitted incorrect paperwork multiple times, included spelling errors, wrong names, and ignored key information I had already sent them.
Most of the work is clearly done outside the UK. Communication was slow, vague, and often wrong. I had to do the chasing at every stage. When something went wrong they blamed my broker, the lender, or Help to Buy instead of taking any responsibility.
After all of this they offered me £500 in compensation. That barely scratches the surface of what their handling cost me.
Muve might look cheap up front but you will absolutely pay for it later. In money, time, and stress. Avoid them.
I am very suspicious of the rating of Muve on here. Everything I read online is negative, and Habito have even stopped recommending them to clients.
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Les
Collected on:
Amazing
Absolutely fantastic from start to finish, constantly communicating and made my move so much easier.
Very polite and courteous on every call they made to me as well.
Would definitely recommend.
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Matter Type:
Residential Conveyancing
F
Collected on:
Poor value
They took a deposit of £280 at the start of the instruction. A week later I withdrew from the transaction. The only costs incurred were £24 (ID checks and land registry docs). Yet they took all of my deposit refunding me £10. They did no conveyancing work.
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Reviews collected from
Sam
Collected on:
Sam
Dineth and Lashanie were excellent at directing us through our exchange purchase! As first time buyers, they really took the stress off of us and were always on hand to answer our questions.
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Ahmed
Collected on:
Ahmed
I recently used Muve for the conveyancing of a property, and I couldn’t be more pleased with the service. From start to finish, the process was handled with professionalism, efficiency, and clear communication. Every step was explained in detail, and any questions I had were answered promptly and thoroughly.
Special thanks to the team for making what could have been a stressful experience feel smooth and straightforward. I truly appreciated their attention to detail and commitment to ensuring everything was completed correctly and on time.
I highly recommend Muve to anyone looking for a reliable and trustworthy solicitor for property matters.
Thank you again for your excellent service!
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J
Collected on:
A client
I can’t recommend Sarah Samarasinghe and the team highly enough. I’m generally quite an anxious person and was constantly asking for updates and reassurance, but Sarah was always so lovely, patient, and kind throughout the whole process. Communication was excellent, and I completed exactly when I wanted.
This was my 5th attempt at buying a house in the last 18 months and the 3rd conveyancing firm I’ve used — and they were easily the best.
A big thank you also to my account manager, Avinash. In the early stages, I really looked forward to his friendly Monday morning emails — they always made me feel informed and started the week on a positive note.
Thank you both for making what could have been a stressful process so much easier.
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Stephen
Collected on:
Stephen
Muve guided us through the complexities of buying a flat. A combination of an online portal and regular emails kept us updated on the process while a dedicated phone line was available for more detailed information.
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Rafael
Collected on:
Rafael
This was our second transaction with Muve as the first one fell through due the seller not wanting to sell the house afer 6 months of waiting so, for the second time we deciced to use the Lightspeed service as the sellers of the new porperty they were also in a hurry to move out.
I must say if you want things done in a hurry is totally worth it, Emasha and Ashvini held the case swiftly and with transparency and we were able to set the Completion date in just about 4 weeks.
The service was recommended by Mojo Mortgages and they were absolutely right.
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About this branch
Regulated by
Legal services
Personal areas of law
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Housing & Property
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Extending your Lease
- Investment and buy to let properties
- Lease Extensions
- Leasehold properties
- New home purchases and sales
- Purchase and Sale
- Remortgaging
- Residential Conveyancing
- Second charges
- Transfer of title
- Transfers of equity
- Transfers of parts of land