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How Stephens Wilmot Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Stephens Wilmot Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephens Wilmot Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 5%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 92%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephens Wilmot Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Stephens Wilmot Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 92%
No 8%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephens Wilmot Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Stephens Wilmot Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Stephens Wilmot Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    1050
  • Very Good

    93
  • Average

    23
  • Poor

    23
  • Awful

    69

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Elijah

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Elijah

May 13, 2025

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Collected on:

Very helpful

Kelly Groves provided excellent service during this transaction.

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Alfred

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Alfred

May 10, 2025

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Collected on:

House purchase

Very good service wouid definitely recommend Jonathan 👍

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Amanda

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Trusts

Amanda

May 10, 2025

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Collected on:

Will writing

Simon made the process of writing our wills very easy.
He used plain English instead of legal jargon, making the whole experience straightforward and simple.
Would highly recommend.

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Ian

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Wills

Ian

May 08, 2025

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Collected on:

Great service and friendly service

Had our wills written as part of the free will promotion.
Had great communication with the company and was assisted every step of the way.

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Lisardo

Lisardo

May 03, 2025

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Strongly advise others to look elsewhere.

I used Emma Selfridge as my solicitor for the purchase of a buy-to-let property. The process began in July, and despite there being no chain on the property, we only completed at the end of January 2025. The delays were unacceptable and largely due to lost documents, poor communication, and a general lack of organisation.

It was extremely difficult to get hold of Emma, and when she did respond, she would copy me into long, confusing email threads that only added to the stress. I even received emails from her at midnight, which made me question the professionalism of the service. Having purchased several properties in the past, this was by far the worst experience I have had with a solicitor. I am genuinely worried that things may not have been carried out properly because of how chaotic the process was. I would strongly advise others to look elsewhere for a more reliable and professional service.

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Chris

Matter Type:

Residential Conveyancing

Chris

May 02, 2025

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Collected on:

Consistently good

Aimee at Stephens Wilmot has been my solicitor for three house sales and buys in the last few years and has always been reliable. Communication is good and it has always smooth and efficient as a service.

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gareth

Matter Type:

Residential Conveyancing

gareth

April 29, 2025

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Many Thanks Caroline F @ Stephens Wilmot

Great to deal with a real person at the end of the phone.

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ben

Matter Type:

Residential Conveyancing

ben

April 28, 2025

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Collected on:

Very happy with our experience

Myself and Brooke are very happy with our experience dealing with Lindsey, who worked very hard to keep our timelines in place and sent us documents very efficiently. Despite me needing to push hard as well, Lindsey would follow up query/chasing straight away. Overall, we are very happy and would recommend to anyone.

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Ronald

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Wills

Ronald

April 24, 2025

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Collected on:

Final will and testimony

They were very friendly very efficient and explained things thoroughly.

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Ian

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Ian

April 24, 2025

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Ian and Christine Tarrant

Charly parker was very helpful the sale of our bungalow went smoothly

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Reviews collected from

Eilis

Eilis

May 02, 2025

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Eilis

The absolute ignorance and lack of interest from Kelly totally infuriated us on purchasing our home. We had nothing to sell and sellers had nothing to buy yet it took 5-6 months to go through with the sale. The most stressful move of our 14. Kelly didn’t even contact us to say “hi I’m your solicitor on behalf of 
.” We constantly had to email her for confirmation she was even doing her job. Eventually we rang exasperated and complained with the receptionist who put us through to her and we were so shocked she was actually after months going to hear our voices and vice versa. No hello. Just can I help You! Do not accept this lady as your conveyancer.

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James

Matter Type:

Residential Conveyancing

James

March 05, 2025

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James

Emma Selfridge was outstanding during the sale and purchase process. She drove the transaction forward with Elise’s support, and Emma was instrumental in getting our transaction completed within eights weeks. I couldn’t recommend Emma and Elise more.

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Fiona

Fiona

February 20, 2025

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Fiona

Difficult for me to give an in-depth review as I had made an auction purchase which meant I had 2 weeks to complete therefore I only used Stephens Wilmot for the bare essentials, they were good with communication.

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Benjamin

Matter Type:

Residential Conveyancing

Benjamin

January 10, 2025

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Benjamin

I use your firm to buy a house. We just exchanged and will complete next Wed. Our solicitor (Caroline) is very helpful and really responsive, approachable.
I wish I find your firm earlier so I can use your service to sell our current home.
But I will recommend yours to my friend.
If you have a service to pay an extra amount but we can get everything faster, that would be the best of the best.

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Emma

Matter Type:

Residential Conveyancing

Emma

December 20, 2024

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Emma

Recently completed our purchase with the help of Cheryl and Tracey. This was made so easy with them as there was no legal jargon and we fully understood the entire process. I'll definitely be using them again if required!!

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Stephens Wilmot Ltd are accredited by

accreditation
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About this branch

Description

Stephens Wilmot Solicitors are a leading law firm based in South Wales. Our experienced team hail from Pontypool, Cwmbran, Newport, Cardiff, and the Vale of Glamorgan.  We specialise in Property and Wills & Probate matters.    Stephens Wilmot Solicitors benefit from the expertise of both property solicitors and conveyancers so that we can ensure your conveyancing transaction progresses smoothly.   Our team bring a wealth of knowledge and local expertise.   However, they can, and do, act throughout England and Wales. Stephens Wilmot Solicitors want to transform the marketplace by revolutionising the way that solicitors and clients work together. Above all our client first mentality is at the heart of everything that we do.   We have created a focused service that makes the complicated simple and demystifies the legal process.  Our ‘Review Solicitors’ testimonials speak for themselves.  We are based in Mamhilad, South Wales, with more than 25 years’ experience in legal services.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Dispute Resolution
    • Mediation
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