Watkins & Gunn Limited

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved Read more...

Address
Glantorfaen House
Hanbury Road
Pontypool
Torfaen
NP4 6XY
www.watkinsandgunn.co.uk

View map

Accreditations

Other locations

Request a callback Send an email Book an appointment Visit website

Available lawyers at Watkins & Gunn Limited

Clive Thomas

Sara Jones

Amy Thomas

Lisa Guscott

Holly Hale

Danielle Jameson

Natalie Corten

Clare Touhig-Gamble

Chartered Legal Executive (Fellow) (non-solicitor)

Garry Dickinson

Ffion-Shan Warren

Kate Roberts

Elise Wilks

Annette Hutchings

Paralegal (non-solicitor)

Emma Taylor

Sadia Mir

How Watkins & Gunn Limited Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watkins & Gunn Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watkins & Gunn Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%

Overpriced 2%

About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watkins & Gunn Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watkins & Gunn Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

176th / 4541

Company & Commercial

1st / 4

236th / 4325

Housing & Property

1st / 4

523rd / 4225

Family Law

1st / 4

338th / 3834

Wills, Trusts & Probate

1st / 4

307th / 3478

Commercial Property

1st / 4

261st / 3290

Employment

1st / 16

85th / 3077

Personal Injury

1st / 16

66th / 2353

Crime/ Criminal Defence

1st / 3

159th / 2097

Dispute Resolution

1st / 5

159th / 1034

Clinical Negligence

1st / 2

117th / 938

Human rights

1st / 6

29th / 744

Driving offences

1st / 2

90th / 377

Education

1st / 3

35th / 264

Actions against the police

1st / 1

21st / 80

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

564
Very Good

21
Average

2
Poor

1
Awful

29

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Hannah

May 09, 2025

Report to admin

Collected on:

Professional, Compassionate, and Effective

I honestly can’t thank Holly enough, she was worth her weight in gold during one of the most stressful times of my life. From the moment I first contacted her about my employment tribunal dispute, she was incredibly supportive, professional, and reassuring. She took the time to explain everything clearly, made sure I felt heard, and guided me through the process with real care and expertise.

Thanks to her tenacity and skill, we reached a fair and satisfying settlement that I never would have achieved on my own. It made a huge difference knowing I had someone so capable and compassionate in my corner. I wouldn’t hesitate to recommend her to anyone in need of employment law advice, you’ll be in very good hands.

Lawyer named in this review:
Holly Hale

Holly Hale

Holly Hale from Watkins & Gunn Limited responded to this review on 09 May, 2025:

We are delighted to receive this lovely review from you . Your feedback is important to us. We re pleased that you are happy with the outcome and look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Verified review

Sara Jones

April 14, 2025

Report to admin

Collected on:

Watkins & Gunn solicitors

Very helpful and understanding for me. also very professional and so quick to respond to your needs on my claim.

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 16 April, 2025:

We are delighted to receive this excellent review from you, as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Colin

April 11, 2025

Report to admin

Collected on:

Compensation

Very good firm but I wish they could have got me a bigger statement.

Lawyer named in this review:
Clive Thomas

Clive Thomas

A representative from Watkins & Gunn Limited responded to this review on 16 April, 2025:

We are delighted to receive this review from you as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Aleshia

April 08, 2025

Report to admin

Collected on:

Outstanding service

Brilliant experience having Clive and his team represent me.
Can’t thank them enough for the work and effort they put into my case. Clive kept me in the loop all the way through. Very professional. Would highly recommend

Lawyer named in this review:
Clive Thomas

Clive Thomas

A representative from Watkins & Gunn Limited responded to this review on 14 April, 2025:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We note the great job that Clive did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Eric

April 08, 2025

Report to admin

Collected on:

Professional, diligent and highly regarded

Clive was appointed to help negotiate an employment settlement agreement. He was professional and gave clear advice throughout the process, often communicating outside of core hours to get it over the line. I would highly recommend Clive for any employment related matters.

Lawyer named in this review:
Clive Thomas

Clive Thomas

A representative from Watkins & Gunn Limited responded to this review on 08 April, 2025:

Was this review helpful?

Housing & Property

Matter Type:

Residential Conveyancing

Paul

April 06, 2025

Report to admin

Collected on:

Aisha Salman - Oustanding Conveyancing

Aisha,& her team of Abby & Mark, did a fantastic job for us. There was excellent communication throughout the process and expert advice to guide us. They were very professional and efficient. I would definitely recommend them without hesitation.

Lawyers named in this review:
Mark Phillips Aisha Salman

Mark Phillips

Aisha Salman

A representative from Watkins & Gunn Limited responded to this review on 08 April, 2025:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We note the great job that the conveyancing team did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Housing & Property

Matter Type:

Residential Conveyancing

Paul

April 03, 2025

Report to admin

Collected on:

Aisha Salman - Outstanding Conveyancing

Aisha, & her team of Abby & Mark, did an excellent job for us. Communication was prompt and very fast when necessary. They were quick to respond to any ad hoc issues as they arose and offered fantastic advice during the process.
Would highly recommend this friendly team.

Lawyers named in this review:
Mark Phillips Aisha Salman

Mark Phillips

Aisha Salman

A representative from Watkins & Gunn Limited responded to this review on 08 April, 2025:

Was this review helpful?

Verified review

Anonymous

March 27, 2025

Report to admin

Collected on:

Probate

Amy was very professional, replying thoroughly and promptly to any queries. She was proactive in moving things along. I think it would be difficult to find anyone better. Highly recommended.

Lawyer named in this review:
Amy Thomas

Amy Thomas

A representative from Watkins & Gunn Limited responded to this review on 08 April, 2025:

We are delighted to receive this excellent review from you as well as your recommendation. Your feedback is important to us. We note the great job that Amy did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Verified review

Gary pentney

March 23, 2025

Report to admin

Collected on:

Works accident

Ffion has been absolutely fantastic from the first phone call. Ffion has kept me updated on everything that I've needed to know. She has always giving me fantastic support and advice when needed. She has come across very professionally with her knowledge and expertise.

Lawyer named in this review:
Ffion-Shan Warren

Ffion-Shan Warren

A representative from Watkins & Gunn Limited responded to this review on 08 April, 2025:

We are delighted to receive this excellent review from you as your feedback is important to us. We note the great job that Ffion did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Verified review

Ralph

March 18, 2025

Report to admin

Collected on:

will

Amy was a credit to your firm of solicitors,i could best describe that she was engaged and involved the whole way through what can be a difficult issue for many people,her calm and informed manner helped us a lot.

Lawyer named in this review:
Amy Thomas

Amy Thomas

A representative from Watkins & Gunn Limited responded to this review on 20 March, 2025:

We are delighted to receive this excellent review from you as your feedback is important to us. We note the great job that Amy did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Reviews collected from

Mark

April 28, 2025

Report to admin

Collected on:

Mark

Excellent service and communication

A representative from Watkins & Gunn Limited responded to this review on 07 May, 2025:

We are delighted to receive this positive review from you, as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Nicole

April 10, 2025

Report to admin

Collected on:

Nicole

Extremely happy and with the service and assistance provided by Sara and her team at Watkins & Gunn. I wish I had initially used this firm to represent me! I was regularly updated on progress and care was taken to make I understood what was going on. Excellent communication!

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 14 April, 2025:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We note the great job that Sara and her team did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

Justin

April 07, 2025

Report to admin

Collected on:

Justin

This was the first time that I'd bought a property on my own. Aisha Salman was extremely professional, efficient, and understanding throughout. Thank you Watkins & Gunn, and thank you Aisha.

Lawyer named in this review:
Aisha Salman

Aisha Salman

A representative from Watkins & Gunn Limited responded to this review on 08 April, 2025:

We are delighted to receive this excellent review from you, as your feedback is important to us. We note the great job that Aisha did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

John

March 17, 2025

Report to admin

Collected on:

John

I approached Watkins & Gunn Solicitors with 2 separate claims.
Once they looked at my claims they were able to resolve them and got an amazing settlement covering my injuries and losses

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 20 March, 2025:

We are delighted to receive this excellent review from you as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

Was this review helpful?

March 10, 2025

Report to admin

Collected on:

A client

Amy recently applied for Grant of Probate on our behalf and I cannot speak highly enough about the outstanding, professional and efficient service Amy provided . A difficult time was made easier because of the smooth and speedy legal service Amy delivered.
Amy (and her team ) were so approachable and helpful when we had questions . Communication was outstanding throughout.
I have used Watkins and Gunn in the past - the last two occasions specifically with Amy who has provided me with the best legal service possible. Thank you.

A representative from Watkins & Gunn Limited responded to this review on 20 March, 2025:

Was this review helpful?

Request a callback Send an email Visit website