Gateley Plc

0330 041 7473

Gateley is a legal and professional services group which combines legal advice with consultancy expertise. We are forward thinking about the services that we deliver, helping our clients to solve challenges and to maximise opportunities. We are straight talking about what matters, inside and outside of our business: supporting diversity and inclusion, encouraging potential and ensuring a sustainable future. Read more...

Address
The Corner
26 Mosley Street
Newcastle
Tyne and Wear
NE1 1DF
0330 041 7473
gateleyplc.com

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How Gateley Plc Compares

Value for money

Limited data.

This firm - 98%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gateley Plc on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gateley Plc. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gateley Plc and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gateley Plc compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Gateley Plc offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 1

577th / 4479

Company & Commercial

1st / 31

552nd / 4265

Housing & Property

2nd / 17

848th / 4207

Wills, Trusts & Probate

1st / 1

778th / 3457

Immigration

1st / 12

347th / 1987

IT & Intellectual Property

1st / 18

220th / 1035

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

185
Very Good

4
Average

0
Poor

0
Awful

4

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Luc

December 16, 2024

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Horrendous

This review is for a different branch.

Horrendous. Gateley have directly cost me thousands of pounds. By not registering my self as the owner of my house with HM Land Registry, the one job I paid them to do, and assuring me it had been done properly, I am now incurring thousands of pounds of loss as I cannot remortgage my property. Can’t remember the last time I left a review, but given how bad Gateley have managed to me over, felt it was necessary.

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Rupinder

May 28, 2024

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Will and Dispute

This review is for a different branch.

Initially the solicitor was helpful and made promises. As time went on this was never fulfilled and in fact charged excessive fee's. I made it extremely clear 'not to carry out any work unless I agree' However, the solicitor took upon herself to continue and now I have a bill. I DO NOT recommend anyone to use Gately solicitors. The fee's charged are not clear with accurate details.

A representative from Gateley Plc responded to this review on 04 June, 2024:

Thank you for sharing your feedback and we’re disappointed to hear that it has not been a positive experience. It would be good to talk to you about this directly. If you would like to, please email us your details via [email protected] and we will look into this for you.

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Wills, Trusts & Probate

Matter Type:

Probate

EAA

December 11, 2023

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Escalated Complaint to Solicitor Regulator - unprofessional

This review is for a different branch.

Unprofessional with exorbitant charges - no follow up; significant delays and no breakdown of charges provided. No response from solicitors or responses to complaints, no acknowledgment from senior partners. Unfair dealings causing financial losses. They were supposed to be managing probate and settlement of my mothers estate - it’s been over 6months and they are still holding onto funds from sale despite telling me twice they’re going to make interim settlements - that was more than a month ago after chasing them repeatedly. Now they’ve gone completely silent. The solicitor and partner don’t even answer or return calls; no customer service e at all! They’re disinterested and treat clients unfairly.
I’ve been left with no choice but to escalate to the solicitors regulator now. Hoping SRA sort it out, of course that’s even more delays and financial losses in the meantime.

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August 21, 2023

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Removal of Daily Mail article

This review is for a different branch.

Contacted Gateley regarding an article in the Daily Mail, Rory Lynch took on the case and the article was removed within the week. Rory and his team answered emails promptly and gave an amazing service.

A representative from Gateley Plc responded to this review on 21 August, 2023:

Thank you for your review. We appreciate the feedback about the positive experience and outcome you had. Kind regards

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Company & Commercial

Matter Type:

Commercial Law

Andy

November 03, 2022

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Sporting guidance

This review is for a different branch.

Over the last few years, more so in the last few months, within a recent role i held I had the priviledge of working with Gateley Legal and being able to share knowledge across a multitude of areas. I met Claire Herbert through the Nottingham Panthers, in Slovakia, and then met again at a networking event.
Gateley have been a significant driver in sports over recent years and were recently the main support for the Common Wealth games. Gateley helped me and the team I have had keep one step ahead in some areas like with Safe Guarding, sporting governance, employment law and a multitude of other areas where I needed assistance.
I would definately recommend Gateley legal for anyone, not just sport, that needs a good sound judgement from a fabulous team that will support you through thick and thin.

Lawyer named in this review:
Suzanna Jane Patalong

Suzanna Jane Patalong

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Consumer

Matter Type:

Litigation Law

Lucy

November 30, 2021

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Tenacious litigators you want on your side!

This review is for a different branch.

James Baird - Partner at Gateley Legal
James, and his team, are the perfect mix of experience and tenacity, with exceptional market knowledge and a keen eye for detail. James is the lawyer you want on your side – his steady nerves, strong strategic approach and client expectation management are the best in the industry.

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Company & Commercial

Matter Type:

Commercial Law

Anonymous

June 22, 2021

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Highly recommend

This review is for a different branch.

I highly recommend Paul’s expertise, pragmatism and strategic approach. He is careful to understand exactly what you need and provide flexible and thoughtful solutions to achieve your goal whilst minimising risk and stress. I found Paul very approachable, open and warm, and his advice was always clear, practical and wise.

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Company & Commercial

Matter Type:

Commercial Law

Emily

June 20, 2021

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Great to work with

This review is for a different branch.

Mailin was great to work with. She quickly understood the project brief, exceeded the project delivery requirements by thinking creatively and flexibly, and was a pleasure to work with. I highly recommend her.

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Company & Commercial

Matter Type:

Commercial Law

Gigs

June 17, 2021

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Incredible professional approach

This review is for a different branch.

Mailin was instrumental in meeting a crucial deadline. This was underlined not only by her incredible professional approach to the task but also by a clear understanding of effective client engagement.

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Company & Commercial

Matter Type:

Commercial Law

Counsel

June 16, 2021

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The best

This review is for a different branch.

Paul is without question the best commercial lawyer in the world.

We were recommended Alison's services by our mortgage advisor Sam for purchasing our house and we couldn't be more grateful. Alison made the whole process seamless and painless, providing ample and timely communication throughout.

Alison even went out of her way to ensure our new house had up-to-date electrical certifications and numerous other things we wouldn't have even thought about asking for - providing a lot more peace of mind come move-in day.

Alison made a daunting process a breeze and she was a pleasure to deal with. Strongly recommend, especially for first time buyers like us!

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About this branch

Description

Birmingham is the head office location for the Gateley Group , with more than 400 professionals based there. Founded in Victorian Birmingham, Gateley has changed a lot over the intervening years. Our address list has grown and we have welcomed new offices and teams to the Gateley family. Our clients have changed and we have moved with them. We work with clients from start-ups and SMEs through to large corporates and public sector organisations. What has stayed the same has been our focus on helping our clients to thrive and prosper. That commercial, entrepreneurial spirit goes to the heart of our business and shapes our story.

Gateley Plc

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