
Matter Type:
Residential Conveyancing
Michael
Collected on:
Avoid this company at all costs to prevent financial turmoil
I used Savage Silk for the purchase of my home in early 2020. Five years later, while trying to remortgage, I discovered they failed to register a crucial discharge provided at completion. This oversight has made it impossible for me to remortgage costing me many thousands of pounds in avoidable costs.
Worse, they've refused to engage meaningfully, despite formal complaints, a pending Legal Ombudsman case. Instead of accepting responsibility, they delegated to their partner organisation, HS Conveyancing without my consent, adding confusion and delay.
Their mistakes have caused real financial harm and continue to do so - including increased mortgage interest, Help to Buy penalties and the expiration of my mortgage offer. I am now taking action against them for professional negligence.
If you value your time, money or peace of mind, stay far away from this firm. Their internal failures, evasiveness and disregard for professional duty have made this the worst legal experience I've ever had.
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