Chartered legal Executive at Rogers & Norton Limited
Susan Rowe
Chartered legal Executive
I joined Rogers & Norton in August 2023 as a Chartered Legal Executive, having specialised in private client work for over 10 years in the Norwich area. I advise on a wide range of private client work including Wills, Probate and Estate Administration and Powers of Attorney. I was admitted as a Fellow of the Chartered Institute of Legal Executives in October 2010, having studied whilst working full-time. I initially worked within personal injury and family law before practicing in private client. My aim is to provide guidance and support to clients through the various elements of private client work, which can often be during emotional periods of their lives.
The Old Chapel, 5-7 Willow Lane, NR2 1EU
Licensed for 1 years
Practice Areas
Wills, Trusts & Probate, Housing & Property
8 Client Reviews
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
About Susan Rowe
I joined Rogers & Norton in August 2023 as a Chartered Legal Executive, having specialised in private client work for over 10 years in the Norwich area. I advise on a wide range of private client work including Wills, Probate and Estate Administration and Powers of Attorney. I was admitted as a Fellow of the Chartered Institute of Legal Executives in October 2010, having studied whilst working full-time. I initially worked within personal injury and family law before practicing in private client. My aim is to provide guidance and support to clients through the various elements of private client work, which can often be during emotional periods of their lives.
Languages Spoken: English
Contact Susan Rowe
Resume
WORK EXPERIENCE
Title
Name
Duration
Chartered legal Executive
Rogers & Norton Limited
?-present
A reassuring and positive experience in every sense!
After my dad died in October 2022, Vikki Lambert was recommended to me for the conveyancing when I sold my parents' house as part of the probate. She and Lauren Golder were really supportive throughout the process.
I felt let down and abandoned by the solicitor who was originally dealing with dad's estate so I asked Vikki if it was possible to transfer the case to anyone at Rogers & Norton.
Susan made contact and was so supportive and positive from our very first contact.
I felt able to talk to Susan openly, and she explained everything so clearly. She always replied to my emails quickly and answered my questions honestly. I felt less anxious throughout the whole process and really felt that Susan 'had my back'. She guided me through my dad's probate and when mum died a year later, helped me navigate the system again.
I find dealing with legal matters very daunting, but Susan was so sympathetic and understanding it made the process easier. She recognised when I was upset and was so compassionate.
At no time did Susan say something wasn't possible or present any aspect of the probate negatively which I found reassuring.
The service and support I received from has changed my opinion of solicitors and I would not hesitate to approach Rogers and Norton for support in the future. I can't thank Susan enough for her support!
Lawyer named in this review: Susan Rowe
A representative from Rogers & Norton Limited responded to this review on 15 August, 2025
Thank you, Caroline. We’re glad Vikki, Lauren, and Susan provided such supportive, compassionate guidance through a difficult time.
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Conveyancing and land Registry.
Hi, We initially had a bad experience with a previous conveyancing solicitor, the advice was not based on facts from the land registry. This would make the sale of my late father's estate very difficult and result in the loss of the house sale.
After a constructive initial telephone conversation with Susan Rowe at R&N, we were given Michele Walthers's contact details. As a family, we contacted Michele and progressed with the house sale at a rapid pace.
This, in turn, calmed the buyer's nerves (and ours), leading to the timely sale of the house and the asserted costs of keeping an empty house ready for sale.
The quote we received from R&N was very competitive. The only reason we did not go with R&N first was a referral from our estate agent, and the price was slightly lower.
Lawyer named in this review: Susan Rowe
A representative from Rogers & Norton Limited responded to this review on 03 March, 2025
Thank you! We're delighted to hear that Michele and Susan provided an efficient and proactive service with your conveyancing needs. Thank you for your feedback, and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors
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Speedy and accurate.
Efficient, friendly and helpful.
Lawyer named in this review: Susan Rowe
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Very efficient service received.
First class service received. Susan Rowl was excellent with excellent advice with clear explanation.
Lawyer named in this review: Susan Rowe
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Great service.
Everything explained in detail, friendly approach.
Lawyer named in this review: Susan Rowe
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Great service.
Impressed with the quick reply when planning. Personal one-to-one conversation on the phone.
Lawyer named in this review: Susan Rowe
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First class service.
Quality legal advice and care over international banking arrangements.
Lawyer named in this review: Susan Rowe
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Thank you Susan.
Susan was very kind and helpful to me at a very stressful time.
Lawyer named in this review: Susan Rowe
Was this review helpful? Yes