Raya
My partner and I worked closely with Jackie Hand for a little over a year whilst we purchased our first home. Jackie was everything you could want from a solicitor. She ensured that we were always kept up to date with the process and properly understood all the different phases of house buying. Communication was always quick and she truly cared about the purchase of our first home. Buying a house could feel daunting at times and we felt really cared for with Jackie. I would highly recommend Machins and Jackie Hand for any house purchase.
Jay and Raya
A representative from Machins Solicitors LLP responded to this review on 07 February, 2025
Thank you, Jay and Raya, for your lovely review. We're so pleased Jackie was able to support you through your first home purchase and keep the process clear and manageable. Congratulations on your new home, and thank you for recommending Machins! If you ever need assistance in the future, we’re here to help.
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Probate and House Sale
I initially dealt with Maxine Braham in 2024 who was supporting me with a secondary probate I needed to do. Once this probate was complete I then dealt with Jackie Hand for the sale of the house via auction.
During the probate process I found Maxine to be very polite, friendly and knowledgeable about the process. Having never had to do this before I was nervous and didn't know what to do. Maxine took time out on more than one occasion to meet with me to go through the process and next steps and really put my mind at ease.
the probate was completed with minimal stress on my part and when you are dealing with a loved ones estate it can be very stressful, Maxine took a stressful process and made it much easier for me.
Once this was completed and probate granted, I then dealt with Jackie Hand and her team to assist me with all the legal processes and paperwork pertaining to selling a house under auction. Jackie made this already stressful process for me a lot easier and was very efficient and quick in sorting the paperwork and legal documents from her side. This again was a stressful time made easier by Jackie and the swift and efficient way she dealt with me made the process quicker and smoother and allowed for me to finally after two years to close this chapter of my life.
i would like a massive thank you for them and would highly recommend Machins as a solicitor firm if you would like your legal endeavours to be dealt with professionally but also empathetically
Lawyer named in this review: Jackie Hand
A representative from Machins Solicitors LLP responded to this review on 09 May, 2025
Thank you so much for your kind and detailed feedback, Joanna. We’re so glad to hear that both Maxine and Jackie were able to support you through such important and stressful processes with professionalism, empathy, and efficiency. It’s wonderful to know that they were able to make such a positive impact during what can be a very difficult time. Your recommendation means the world to us, and we are grateful for your trust in us.
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Excellent service on sale and purchase
Jackie at Machins handled our sale and purchase, through various ups and downs with speed and efficiency, very happy with the service.
Lawyer named in this review: Jackie Hand
A representative from Machins Solicitors LLP responded to this review on 04 April, 2025
Thank you for your kind words. We're pleased to hear Jackie made the process smooth and efficient for you.
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Great service
From the start of my sale I have received consistent up dates of what to expect and what is happening. Jackie and her team have been very professional and attentive to my queries.
I have every confidence in the team at Machins and will be recommending them to my friends and family.
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Lawyer named in this review: Jackie Hand
A representative from Machins Solicitors LLP responded to this review on 09 December, 2024
Thank you for your kind words Lillian! We are thrilled to hear that Jackie and the team provided you with an excellent service. Your confidence and recommendation mean a lot to us!
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Jackie Hand , knowledgeable , communicative conveyancer !
i first used Jackie Hand when i purchased my house last year ! i was very impressed with how my sale and purchase went ! paper work was sent out straight away and I always felt that she was one step ahead of everyone ! she was so efficient and great communication i always knew where we were in the process ! When i purchased a second property in the tricky london market which was a first for me ,she was the obvious choice ! Dealing with leases is not something i have come across before and she is so knowledgeable! i This transaction wasn’t the easiest as took me a while to find the right one ! iJackie has been amazing throughout , i have learnt so much from her ! Thank you Jackie it’s been a pleasure
Lawyer named in this review: Jackie Hand
A representative from Machins Solicitors LLP responded to this review on 15 July, 2024
Thank you, Karen. We’re delighted to hear that Jackie Hand provided such efficient and knowledgeable support throughout both your property transactions. Your satisfaction and positive experience are our top priorities.
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