Solicitor at Mccarthy Bennett Holland Solicitors Llp

Caroline Rooks

Solicitor - Partner

SRA ID: 278026

Caroline completed her Law Degree in 1998 at the University of Teeside and completed the Legal Practice Course at Northumbria University in Newcastle the following year. She qualified as a Solicitor in 2002 and qualified as a Licensed Conveyancer in the same year.

Wigan Investment Centre, Waterside Drive, WN3 5BA

Licensed for 23 years

Practice Areas

Housing & Property

4.9/5 88 Client Reviews 88
  • Family Law 2%
  • Commercial Property 14%
  • Housing & Property 84%
88 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    80
  • Very Good
    7
  • Average
    0
  • Poor
    0
  • Awful
    1

Review sources

Anonymous
Click to rate
Julie,,
Verified Julie,, Added 4 hours ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 14, 2025 20250514200917

Great service

4

My solicitor went above and beyond on completion day to get everything completed despite some issues, this was really appreciated . I found the app and all online communication a little impersonal and found I was needing to send lots of e mails to clarify things . Sometimes a face to face appointment is needed .However I would recommend and use again if I needed a solicitor .

Lawyer named in this review: Caroline Rooks

Was this review helpful? Yes

Deborah,
Verified Deborah, Added 1 week ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 07, 2025 20250507121347

Sale of property

5

Caroline Rooks and her team were very efficient and the online portal was easy to use. Would recommend them to everyone.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 08 May, 2025

Hi Deborah. Thank you for your kind feedback! We're so glad to hear that Caroline Rooks and her team provided efficient service, and that you found our online portal easy to use. Your recommendation means a lot to us, and we truly appreciate your trust in our services!

Was this review helpful? Yes

Matthew,
Verified Matthew, Added 1 week ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 06, 2025 20250506150452

Loan

5

10out of 10 nice professional and all ways straight to the point

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 07 May, 2025

Hi Matthew. Thank you for your great feedback! We’re thrilled to hear that you found our service professional and straightforward. Your 10 out of 10 means a lot to us!

Was this review helpful? Yes

Deana,
Verified Deana, Added 1 week ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 01, 2025 20250501151142

House sale

5

This is the second occasion that I have used the service provided by MBH in respect of a house sale. On both occasions, they have been efficient, helpful and communicative. They are also very reasonably priced. I would genuinely highly recommend them and their service.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 06 May, 2025

Thank you so much for your wonderful review and your continued trust in us, Deana! We’re thrilled to hear that both of your house sale experiences were efficient, helpful, and communicative. We truly appreciate your recommendation and are glad to have been able to assist you. Should you need any further support in the future, we’re here to help!

Was this review helpful? Yes

Lauren,
Verified Lauren, Added 3 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 18, 2025 20250418232503

first time buyer

5

Very helpful, 100% recommend MBH solicitors

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 22 April, 2025

Thank you for your feedback, Lauren. We're glad to hear you had a positive experience with Caroline and truly appreciate your recommendation!

Was this review helpful? Yes

Kathryn,
Verified Kathryn, Added 3 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 17, 2025 20250417120522

Conveyancing and probate

4

Good experience of probate and conveyancing.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 22 April, 2025

Thank you for your feedback, Kathryn. We're glad to hear you had a positive experience with both probate and conveyancing.

Was this review helpful? Yes

Sonia,
Verified Sonia, Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 11, 2025 20250411102801

Top-Notch Service at a Fair Price - Highly Recommend

5

We used MBH to help buy a new house, and the whole experience was smooth from start to finish. They were recommended by a friend, and I’m so glad we went with them.

Their charges were very reasonable, and we really appreciated how promptly they responded to both emails and phone calls — nothing was ever too much trouble. The staff were always friendly, helpful, and easy to talk to, which made a potentially stressful process feel much more manageable.

Highly recommended if you're looking for reliable and approachable conveyancing solicitors.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 14 April, 2025

Thank you for the wonderful feedback, Sonia. We're thrilled to hear that your experience was smooth and stress-free. We appreciate your recommendation and look forward to helping you again in the future!

Was this review helpful? Yes

Joel,
Verified Joel, Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 08, 2025 20250408124122

Great service provided, Speedy completion

5

I was recommended MBH through a work colleague as he had previously instructed them for the conveyance of his property purchase. I had a completion deadline of 21 days and they pulled it off in an extremely busy period for property sales. The communication was great from both Caroline and Georgia and there associated fees were lower than previously quoted

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 09 April, 2025

Thank you, Joel! We’re so glad to hear that Caroline and Georgia helped meet your tight deadline and provided great communication throughout the residential conveyancing matter. We really appreciate your recommendation and feedback!

Was this review helpful? Yes

Shyam,
Verified Shyam, Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 03, 2025 20250403095138

Highly professional and efficient service

5

Highly professional and efficient service. Clear communication, great expertise, and smooth process. Highly recommend for reliable legal support.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 04 April, 2025

Thank you for your positive feedback, Shyam. We're delighted to hear you had a smooth experience and appreciate your recommendation.

Was this review helpful? Yes

Chloe,
Verified Chloe, Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 02, 2025 20250402195348

Excellent!

5

Excellent service with selling our home and buying a new home! Made the experience a lot easier and was great at communicating throughout with us!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 04 April, 2025

Thank you for your positive feedback, Chloe. We're so glad to hear that Caroline made the process of selling and buying your home easier and kept you well-informed throughout.

Was this review helpful? Yes

Reviews collected on

Stoneholme
Stoneholme Added 1 week ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
May 05, 2025
Collected on
20250505110222

Stoneholme

5

We've used MBH Solicitors twice now and had fantastic experiences both times, particularly with Caroline and her team. They managed to complete our purchase under a very tight deadline ahead of the stamp duty increase and were thorough, professional, and helpful throughout the entire process. We highly recommend them!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 06 May, 2025

Hi Stoneholme. Thank you so much for your kind words and continued trust! We’re delighted to hear that Caroline and her team provided you with such a positive experience, especially under tight deadlines. It’s great to know their professionalism and dedication helped make your purchase smooth and stress-free. Your recommendation means a great deal to us!

Was this review helpful? Yes

Rachel
Rachel Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 28, 2025
Collected on
20250328135333

Rachel

5

Fantastic service from MBH and in particular Caroline and her secretaries. Pushed our sale and purchase through in less than 8 weeks which involved a chain resulting in a stamp duty saving for us. Thank you all again.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for your fantastic review! We're delighted that Caroline and the team could help push your sale and purchase through so smoothly. Wishing you all the best in your new home!

Was this review helpful? Yes

David
David Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 27, 2025
Collected on
20250327192154

David

5

Great service from Caroline and the team once again, I have used MBH many times and every time they deliver!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for your continued trust in MBH! We're so pleased that Caroline and the team have delivered for you once again.

Was this review helpful? Yes

Inga
Inga Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 17, 2025
Collected on
20250317091550

Inga

1

Done house sale with Caroline Rooks . Works extremely slow. My buyers has complained too, but was more interested to know who complained and not the issue itself. Lied about correspondence too , cos I asked my buyers and estate agent to see the replys from MBH after talking to her about it.
When it comes to the purchase that was even more shocking. My property had some issues with court proceedings that we didn't see it coming and I asked to speak to her about it and her direct replay was I should speak to my morgage broker. My morgage broker undeniably explained that I need to speak to her as only solicitor should talk to me about it . Was made to feel im inconvenience her.
Ive decided to move on to a different property and to different solicitor and I can tell you with experience and my current solicitor that I do not recomend MBH solicitor. Its like day and night when it comes to work ethic, communication and speed .

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We take all concerns seriously and we regret that your expectations were not met during this process. Could you please email us at [email protected] to discuss this further.

Was this review helpful? Yes

Jenna
Jenna Added 6 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
November 01, 2024
Collected on
20241101232347

Jenna

5

Great solicitors helped me with my house sale and court proceedings I would highly recommend always updated me with emails great communication from start to finish

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 06 November, 2024

Thank you, Jenna! I'm glad to hear you had a positive experience with our family & conveyancing team during your house sale and court proceedings. Your recommendation means a lot to us!

Was this review helpful? Yes

About Caroline Rooks

Caroline completed her Law Degree in 1998 at the University of Teeside and completed the Legal Practice Course at Northumbria University in Newcastle the following year. She qualified as a Solicitor in 2002 and qualified as a Licensed Conveyancer in the same year.

Languages Spoken: English

Contact Caroline Rooks

Address

Mccarthy Bennett Holland Solicitors Llp

Wigan Investment Centre

Waterside Drive

WN3 5BA



Phone 01942206060

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

01/05/02

19/02/24

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

SRA-approved manager - Partner

Mccarthy Bennett Holland Solicitors

?-present