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Lauren
Gemma & Charlotte have been dealing with our first time buyer house purchase. They have both been exceptional with communications, updates and explaining. We had hiccups along the way and a long process due to the seller's solicitor - Gemma and Charlotte were fabulous at chasing and sympathising with us. We truly believe we would not have completed our purchase anytime soon without them. Thank you so much from the bottom of our hearts and we will be sure to be in touch in the future where needed!
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Excellent
It went well very smoothly and as I was hoped. Would definitely recommended.
Lawyer named in this review: Gemma Drummond
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Good experience
Used Fairstep for a house purchase after a friend recommended the company. The staff were pleasant, approachable and didn’t keep us waiting. The entire process was simple and well organised.
Lawyer named in this review: Gemma Drummond
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Fantastic
Gemma was amazing and really took her time with us as first time buyers and explained the process to us really well. Everything was organised and communicated to us really well
Lawyer named in this review: Gemma Drummond
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Excellent service
They provide professional service to us.
Lawyer named in this review: Gemma Drummond
Was this review helpful? Yes
Mr
Good experience as I was able to discuss my concerns and ask questions throughout the process.
Lawyer named in this review: Gemma Drummond
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Well recommended
We’re so grateful to Fairstep Solicitors for all their support and professionalism throughout the process of buying our first home. As first-time buyers, we had a lot of questions and uncertainties, but the team was always responsive, clear, and incredibly helpful from start to finish.
They kept us updated at every stage and made what could’ve been a stressful experience feel smooth and manageable. We always felt like we were in safe hands, and their attention to detail gave us real peace of mind.
Lawyer named in this review: Gemma Drummond
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First Time Buyer
We had fabulous experience with Gemma and Leia. They were easily contactable and told us ahead of time if going to be away. They were very helpful for first time buyers and really helped keep us informed and lessened the stress!
Lawyer named in this review: Gemma Drummond
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Fantastic Support on Our First Auction Purchase!
We recently completed our first auction purchase with Fairstep Solicitors, and we couldn’t have asked for a better team. Gemma, Leia, Aiden, and Jo were outstanding knowledgeable, efficient, and incredibly supportive throughout the entire process. As this was our first auction purchase, we were quite anxious, but their clear communication and expertise reassured us every step of the way. They understood the tight timeframes involved and worked diligently to ensure everything was completed smoothly and on time. We highly recommend Fairstep for their professionalism and excellent service!
Lawyer named in this review: Gemma Drummond
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Money is better spent elsewhere
The solicitors made little effort to chase enquiries and give responses. The sale dragged on for months and the solicitors were not helpful at all and wouldn’t communicate to us any progress we constantly had to chase them and push them. I wish I had chosen a different solicitors and won’t b using them again.
Lawyer named in this review: Gemma Drummond
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Great service - great communication -
Completed my remortgage on time and with very little hassle. Only issue was logging onto the app for my wife, but delay with by the team.
Lawyer named in this review: Gemma Drummond
Was this review helpful? Yes