01394 277 941
The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work. Read more...
Also known as - Fairstep Solicitors
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Fairstep Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fairstep Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Fairstep Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Fairstep Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
Jane,
Collected on:
Excellent and professional service was given in this matter.
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Matter Type:
Residential Conveyancing
Heather
Collected on:
I have just completed the sale of my property using the services of Georgina Hawkes at Fairstep Solicitors. This was the 2nd time as I received brilliant service from Georgina when I bought my property.
I have to say the selling process this time was much longer than expected. We met with unexplained delays that were nothing to do with Georgina or myself but she showed great patience and remained extremely professional.
I can not fault her or her company and would not hesitate to use her services again. Highly recommended.
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
Luke,
Collected on:
Happy with the service provided. The team were helpful and available.
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
James,
Collected on:
The team was friendly and helpful and complete remortgage on time. But was disappointed when they charged us more than the quote saying more work was required when it was just a standard remortgage I do not believe we should of been charged more than the quote received when it is a remortgage and do not understand how it could create more work when completion date was not very urgent! Also at no point was this commuicated about price increase until they sent us a invoice which for me is not very professional ! We did work something out but still very unhappy with how this played out and the extra cost for us.
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
Navinder,
Collected on:
Not only did they help get me a great interest rate in today's market, all came together and pushed for results to complete by 1st April which meant I avoided the stamp duty fees. Could not be more happier and look forward to working with them again in 2 years.
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
Jane,
Collected on:
An excellent service. Very caring customer service and a very thorough document.
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
Anonymous,
Collected on:
Overall very attentive and got the job done; however, had to chase at the end to ensure completion had gone through as wasn't given confirmation from the other party they had received the money and acknowledgement of completion
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
Raymond,
Collected on:
Found. the process of making a will and probate not as daunting as we imagined, with Fairstep solicitors. Explanation and attention could not have been better,
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
Anonymous,
Collected on:
We’re so grateful to Fairstep Solicitors for all their support and professionalism throughout the process of buying our first home. As first-time buyers, we had a lot of questions and uncertainties, but the team was always responsive, clear, and incredibly helpful from start to finish.
They kept us updated at every stage and made what could’ve been a stressful experience feel smooth and manageable. We always felt like we were in safe hands, and their attention to detail gave us real peace of mind.
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Verified review
This review has been left by a verified client who used Fairstep Solicitors Limited.
Matter Type:
Residential Conveyancing
David,
Collected on:
My wife and I had an excellent introduction to the Wills and LPA services offered by Fairstep, hosted by Mr Patrick Cooney the MD and assisted by Ms Chloe Charles. With their help we were able to quickly identify our needs and draft the necessary documents to our satisfaction. We felt well looked after and were reassured by Fairstep’s calm professional advice.
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David
Collected on:
I’ve used many solicitors over the years and found them to be very frustrating, unhelpful and slow but Fairstep always responded quickly and no question was asked stupid question with these. Highly recommended
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Louise
Collected on:
Great communication throughout and made everything very easy and stress-free. Highly recommended.
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Ian
Collected on:
Before selling my property, I had no idea what I was doing - now it's sold, I still have no clue but it hasnt mattered once because I feel like I've just been taken care of from start to finish, whilst the team have just smoothly sorted everything to a professional standard. Thanks very much to Leia and Gemma for being such terrific solicitors.
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Chris
Collected on:
Met our needs in a professional and knowledgeable way
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Samuele
Collected on:
A friend recommended me Fairstep. They helped me with my flat purchase in London. They were amazing
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Fairstep Solicitors are based in Felixstowe, Suffolk and we offer a variety of services to both individuals and businesses. We specialise in all areas of property work and also private client work including wills, probate, powers of attorney and Court of Protection advice.
