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Butterworths
4.6/5
171 Client Reviews Leave a review

Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.

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Butterworths
Butterworths
Butterworths

Accreditations

accreditation
accreditation

Other locations

Other locations

Butterworths
have 3 other locations

Former Library
Whitehaven
CA28 8SU

100a Stricklandgate
Kendal
LA9 4PU

6 - 8 Cornmarket
Penrith
CA11 7DA

Former Library
Whitehaven
CA28 8SU

100a Stricklandgate
Kendal
LA9 4PU

6 - 8 Cornmarket
Penrith
CA11 7DA

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Available lawyers at Butterworths

Christine Mason

4.7 out of 5
(19)
Conveyancing

Gill Dubyk

4.5 out of 5
(15)
Conveyancer

Lizzie Riley

4.1 out of 5
(12)
Conveyancer

Angela Latta

4.2 out of 5
(6)
Trainee Property Lawyer

Jonathan Ditchburn

5.0 out of 5
(1)
Solicitor

Alison Dickson

0.0 out of 5
(0)
Legal Assistant

Angela Anderson

0.0 out of 5
(0)
Legal Assistant

Ashley Elliot

0.0 out of 5
(0)
Solicitor

Craig Taylor

0.0 out of 5
(0)
Legal Advisor

Lewis Walker

0.0 out of 5
(0)
Marketing Manager

Nicola Stainton

0.0 out of 5
(0)
Legal Assistant

Olivia Beaumont-Gidley

0.0 out of 5
(0)
Consumer Claims

Sue Fearon

0.0 out of 5
(0)
Legal Assistant

Syeda Khanom

0.0 out of 5
(0)
Conveyancing Legal Assistant

Victoria Hewat

0.0 out of 5
(0)
Legal Assistant

How Butterworths Compares

Value for money

This firm - 90%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 9%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 8
409th / 4541
Company & Commercial
2nd / 11
432nd / 4325
Housing & Property
1st / 11
190th / 4225
Family Law
2nd / 6
646th / 3834
Wills, Trusts & Probate
2nd / 9
548th / 3478
Commercial Property
2nd / 10
472nd / 3290
Employment
1st / 7
432nd / 3077
Regulations
1st / 8
209th / 2530
Personal Injury
1st / 12
313th / 2353
Professional Negligence
1st / 5
204th / 1184
Dispute Resolution
1st / 5
260th / 1034
Clinical Negligence
1st / 7
201st / 938
Banking
1st / 3
71st / 697
Agriculture
1st / 7
207th / 611

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    137

  • Very Good

    15

  • Average

    4

  • Poor

    5

  • Awful

    10

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
David

Verified review

This review has been left by a verified client who used Butterworths.

David

May 13, 2025

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Collected on:

Conveyencey

I found Team Dubyk very professional and always helpful when I had any questions relating to my house sale.
Also a quick response to other issues eg ID checks and help with questionnaires. Butterworths was also a very direct company with direct and answers, which instils confidence into me when the pressures of moving home can be extreme for various reasons. My thanks to Gill Dubyk and her PA Sue in dealing with my house sale. David.

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Rodney

Verified review

This review has been left by a verified client who used Butterworths.

Rodney

May 08, 2025

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Collected on:

Transfer of Equio

Recently split from my partner and Lizzie and her team managed the transfer of equity from my name to my ex, providing me with regular updates and well within the timescale I was advised it would take. I would recommend Butterworth’s to anyone wanting to use their services. Thanks again.

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Kevin

Verified review

This review has been left by a verified client who used Butterworths.

Kevin

May 08, 2025

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Collected on:

Good all round service.

Had no problems at all using Butterworths. Any questions I had were answered promptly and in great detail. We were kept up to date with how the case was going and the people we dealt with were very friendly and welcoming.

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Lee

Verified review

This review has been left by a verified client who used Butterworths.

Lee

May 08, 2025

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Collected on:

Frustrating service

From day 1 the service was frustrating as the portal did not work as required, with the only section I could complete was the one where I gave Butterworths money (even this took 4 attempts as it wouldn't accept payment from my main account, which works fine for everything and is with a major bank).

I had to suggest a workaround as the call for support with the portal was from someone who told me they didn't know how to resolve the issue, with a follow up call finally finding resolution (I had to sign everything 4 times to push it through the system despite being a sole seller of a property).

I was asked to provide documents I had already sent, challenged this and had to complete a full section again, including prompting the Butterworths rep to re-open the section on the portal.

My house sale took 3 months to complete and I was providing suggestions/steer to push completion and didn't feel like Butterworths were considering these kind of steps. It felt like I was leading them rather than them leading me, which is not what I would expect for a paid specialist service.

All in all, a frustrating service and whilst staff were pleasant, I would recommend people seek alternative solicitors.

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Phillip John William

Verified review

This review has been left by a verified client who used Butterworths.

Phillip John William

May 06, 2025

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Collected on:

Affordable and efficient

I have a great experience with Christine and her team at Butterworth. Very good communication and clear user portal to track progress.

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Anonymous
Housing & Property

Verified review

This review has been left by a verified client who used Butterworths.

Matter Type:

Residential Conveyancing

Anonymous

April 29, 2025

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Collected on:

Great Service

Smooth sale of property, great service, thankyou.

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Ryan
Housing & Property

Verified review

This review has been left by a verified client who used Butterworths.

Matter Type:

Residential Conveyancing

Ryan

April 26, 2025

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Collected on:

Excellent

Great services. Delivered as expected. Highly recommend.

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Anonymous

Verified review

This review has been left by a verified client who used Butterworths.

Anonymous

April 26, 2025

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Collected on:

Good experience mainly

I have used Butterworths solicitors for different reasons. My experience was excellent throughout when making an injury claim and with the preparation of our wills. However, for conveyancing purposes, my experience was average; i had to do some chasing.

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David George
Housing & Property

Verified review

This review has been left by a verified client who used Butterworths.

Matter Type:

Residential Conveyancing

David George

April 25, 2025

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Collected on:

Do not recommend

Poor communication, lack of response, portal technology infective, unprofessional, deeply disappointed.

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Paul
Housing & Property

Verified review

This review has been left by a verified client who used Butterworths.

Matter Type:

Residential Conveyancing

Paul

April 23, 2025

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Collected on:

Bungalow sale involving Housing Association

Butterworths helped me with what ended up being anything but a straightforward bungalow sale.
From day 1 the Housing Association responsible for estate management caused delay after delay. They either failed to return calls, respond to emails, even changing the agreed sale amount when we thought we’d got everything in order.
Thanks to Gill Dubyk, who despite all the problems thrown at her by the Housing Association, dealt with all the issues and got them to admit to their error over valuation price and the sale finally went through successfully.
It helped that Gill phoned me direct, explaining what was happening and also being available to take my calls when required.
I can’t thank Gill and Butterworths enough for dealing with what turned out to be a very difficult sale.

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Reviews collected from

Alex

Alex

April 06, 2023

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Collected on:

Alex

Good experience using Butterworths for the conveyance of the purchase of my new house. Sarah was very responsive and thorough throughout the process making sure several issues were clarified and resolved with the sellers solicitor. Would recommend.

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George

George

March 27, 2023

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Collected on:

George

This is the third time I have used Butterworths and I would not hesitate to use them in the future. Friendly, professional service.

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Gelareh

Gelareh

March 14, 2023

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Collected on:

Gelareh

Brilliant team!!
We were first time buyers and our purchase got complicated having to change solicitors. From our first conversation with Butterworths, even before we were assigned a solicitor they were helpful and kind. Our solicitor, Laura, was approachable and really took the time to answer our questions and explain everything to us. When she was not able to communicate with us her assistant was there to help and ensure we were looked after. We were in a desperate situation and very stressed out but they were able to ease that stress and complete the purchase for us as fast as they could. We are so very grateful for Laura and the whole team at Butterworths.

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Andy

Andy

January 26, 2023

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Andy

We went to Butterworths at the recommendation of the estate agent for the purchase of our house, what a great recommendation it turned out to be! In the past we have had some very bad experiences with other solicitors to the point of having to change mid-purchase so we were initially nervous but those nerves quickly dissapeared.

Butterworths, and in particular, our conveyancer Sarah Crampton, was excellent. I could not think of anything that could have been handled better, communication was excellent, whether via email or in person. Everything was explained clearly despite the purchase being very complicated due to land transfer issues. Nothing was ever rushed, explanations were clear and we had complete trust in Sarah’s professional abilities.

Thank you Sarah. If anybody is browsing reviews, as we did, trying to find a good solicitors, look no further. There may be cheaper options elsewhere, but in the end you may regret choosing them as we have never experienced service like this.

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Caron

Caron

October 26, 2022

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Collected on:

Caron

Professional and straightforward, Wills prepared for my husband and I. Guidance as requested. Thanks to Charlene and Team at Butterworths Lowther Street Carlisle.

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Butterworths are accredited by

accreditation
accreditation

About this branch

Description

Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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