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How John M Lewis & Co Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of John M Lewis & Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using John M Lewis & Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 1%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how John M Lewis & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how John M Lewis & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that John M Lewis & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    342
  • Very Good

    40
  • Average

    4
  • Poor

    5
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Nicole Holly

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Nicole Holly

August 15, 2025

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Collected on:

Purchase of first house

Jo was amazing and very helpful, will most definitely use this solicitors again if we move in the future!

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Janie Louise

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Janie Louise

August 14, 2025

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Collected on:

Pearson

Very helpful and friendly couldn’t support us more with the sale of house always there for advice or if we had any questions. Would highly recommend

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Anonymous

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Anonymous

August 13, 2025

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Collected on:

House sale

It was completed according to timetable which was good.

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Manjot Kaur

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Manjot Kaur

August 13, 2025

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Collected on:

Great communication

Great experience the whole way through, Jo was very good at communicating every step of the process and kept me updated whenever there was a change. With it being my first time buying a property she was very good at explaining anything I was unsure about.

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Paul

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Paul

August 13, 2025

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Collected on:

Quick and efficient.

We had problems with our sale and purchase, but none caused by solicitor. She did everything she could to ease things along. Jacqueline gave us confidence it would be alright.

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Martin

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Martin

August 12, 2025

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Collected on:

House sale

The service from Tom was very professional. The time to respond to any questions was quick. Would use again.
A special thank you has to go to Zuzanna for always responding in extra quick time.

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Dawn Michelle

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Dawn Michelle

August 12, 2025

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Collected on:

Exceptional Service

I’ve used John Lewis several times now and have always been extremely satisfied with the service. Jacqueline consistently goes above and beyond — I never had to chase or enquire about anything, as I was always kept fully informed. Her attention to detail and proactive communication make the entire experience seamless and stress-free.

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Melanie

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Melanie

August 12, 2025

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Collected on:

Information sent on time. Good value for money.

All very good, service and timeliness. The online portal didn’t always work for me but information always forthcoming with a phone call.

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Simon Pampling

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Simon Pampling

August 12, 2025

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Collected on:

A Fantastic Service

Rachel was absolutely amazing from start to finish with my house sale and purchase in what became a challenging transaction. I’d like to thank her so much for all her efforts. I would not hesitate to use her services again

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Gaynor

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Gaynor

August 09, 2025

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Collected on:

Sale of family home.

Recently used this solicitors for my house move. I have used John M Lewis for all my house moves previously and would always do so.
This time there was some mis-communication regarding an email that had a set of questions in, which we promptly answered. Eventually after a few weeks I rang to see how things were going, and they said they were waiting on us coming back to them with answers to questions. It turned out there was a further set of questions that needed answering but they had not been attached to the email with the others. It concerned me that if I hadn’t have chased it up, even more time would have gone by and held up the procedure. Other than that, it was smooth and always very professional, and we were very pleased with the service we received.

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Reviews collected from

Serene

Matter Type:

Residential Conveyancing

Serene

April 10, 2025

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Collected on:

Serene

We used John M Lewis & Co Solicitors and found them to be very efficient and thorough in explaining the entire process. Although our original caseworker unfortunately left midway, Sanni stepped in seamlessly and ensured everything stayed on schedule — even managing to complete everything before the stamp duty deadline.

Despite being under extra pressure with a heavier workload, Sanni always responded promptly to my calls and emails. We explained that we were pushed for time, and he did his absolute best to accommodate us within our required timeframe. He was helpful, friendly, and clearly very knowledgeable.

I have no hesitation whatsoever in recommending John M Lewis & Co Solicitors to all my friends and family. We’ll definitely be using them again for all our future conveyancing needs.

Thank you for maintaining the highest professional standards — exactly what you need when navigating such a stressful process.

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Sian

Matter Type:

Residential Conveyancing

Sian

March 24, 2025

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Collected on:

Sian

All I can say is WOW, thank you so much Jacqueline.

Me and my partner are first time buyers, but have never had to worry about the stress of buying a house, wondering what the next steps are or how the process will work. Jacqueline has been amazing at keeping us updated, informing us about the next steps throughout and what we need to do.

You hear of people having to constantly chase their solicitors, but this wasn’t the case at all. And we have just completed in 3 months!!

Thank you so much Jacqueline, we will be back in the future and recommending you!

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Laura

Laura

February 11, 2025

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Laura

Great company to deal with, Jacqueline Byrd was fantastic when we were buying and selling selling. She was super helpful and really communicative. She did everything she could to keep things moving along quickly and smoothly. Highly recommend.

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Andy

Matter Type:

Residential Conveyancing

Andy

November 06, 2024

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Collected on:

Andy

Always good.

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Harminder

Matter Type:

Residential Conveyancing

Harminder

September 09, 2024

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Collected on:

Harminder

I never leave a good review! But this solicitors deserve one. I have used them several times for services such as house purchases and will writing and I will never use anyone else. Friends, affordable, on the ball and fast. Jacqueline did my last house purchase and she was so fast and friendly, chasing me!

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John M Lewis & Co are accredited by

accreditation

About this branch

Description

We are one of the East Midlands leading conveyancing firms, providing specialist advice to businesses, landlords, property developers and the general public throughout Derbyshire and its surrounding areas. Established in 1989 and still to this day the only specialist property lawyers in Derby, we have worked hard to establish our reputation as one of the leading residential property law experts in Derbyshire. We are able to offer a wide range of professional services including property law, conveyancing, probate and will writing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
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