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How Gepp Solicitors Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gepp Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gepp Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 7%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gepp Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Gepp Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gepp Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gepp Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Gepp Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1284
  • Very Good

    85
  • Average

    12
  • Poor

    6
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Paul

Matter Type:

Consumer Rights

Paul

May 14, 2025

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Consumer Rights Dispute

I contacted Natasha after a well known brand ignored my rights under the Consumer Rights Act.
Natasha quickly grasped the key points, the law specifically around the dispute and approached the well known brand with the claim in a very timely fashion.
The well known brand immediately responded and we obtained a full refund of not only the cost of the appliance, but legal fees and out of pocket expenses. I would recommend Natasha to anyone who finds themselves in the same situation.

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Gavin Hunter

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Matter Type:

Wills

Gavin Hunter

May 14, 2025

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Collected on:

Sorting out my Will

I was very pleased with the whole process of sorting out my Will from start to finish and I couldn't believe just how easy it was and I was very pleased with Clare Nichols explaining everything thoroughly so I could understand that my requests that I wanted in my Will were correct.

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Anonymous

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Anonymous

May 14, 2025

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Collected on:

Adding mortgage to agricultural land

Charlotte Marsh was extremely good and very efficient. She worked quickly and kept us up to date. We would recommend her services!

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Chris patient

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Matter Type:

Assault

Chris patient

May 14, 2025

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Collected on:

Excellent

Gepp and sons are very professional and friendly people I highly recommend them

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Debbie

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Matter Type:

Tax

Debbie

May 12, 2025

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Collected on:

Timely professional advice

From my first enquiry communication was quick, professional and reassuring.
No question was treated as inconsequential. The advice was provided in a timely fashion, everything explained in simple language.
Would recommend.

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Larry

Matter Type:

Consumer Disputes

Larry

May 06, 2025

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Collected on:

Excellent service

I am happy to score 100% on all matters concerning the firm generally and particularly concerning Natasha Kelt's assistance in this matter. Excellent service and initiative, superb attention to detail, prompt return of calls and dealt with everything on my behalf.

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Lynne

Matter Type:

Residential Conveyancing

Lynne

May 02, 2025

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Collected on:

Difficult case

Mine was a difficult case. Chris Howe and team were able to get this sorted for me, very appreciative of all the effort it took to resolve.

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Ceri

Matter Type:

Mediation

Ceri

May 01, 2025

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Collected on:

Fantastic and sympathetic service

Natasha has been brilliant and incredibly prompt throughout this matter.
She has always been professional, easy to contact and direct.

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Christopher Van Rensburg

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Matter Type:

New home purchases and sales

Christopher Van Rensburg

April 23, 2025

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Collected on:

A Great Big Thank You...

As first time buyers we really didn't know what to expect and what to do most of the time. But Chris Howe and his team from Gepp Solicitors have been so brilliant in helping us aquire our very own first property. The process took a bit longer than what we expect, but this was due to the seller's Solicitors who weren't responding to the inquiries soon. Chris Howe and his team manage to walk us through the whole process explaining what we should & shouldn't do making this process so easy to go through.
Now we have moved into our new home & we are so happy.
A massive thank you to Chris Howe and his team from Gepp Solicitors.

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Lilli Hewitt

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Matter Type:

Wills

Lilli Hewitt

April 22, 2025

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Collected on:

Will and LPA

Alexandra at Gepps was very professional, knowledgeable and helped me with my will and LPA. Alexandra and her team were polite and welcoming when I visited Gepps last year and I highly recommend her services.

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Reviews collected from

Jonathan

Matter Type:

Purchase and Sale

Jonathan

April 08, 2025

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Jonathan

We recently completed on our first home buying with Gepp Solicitors, and they were excellent throughout the process.
There was a high level of professionalism and attention to detail. Throughout the process it was clear that we were being looked after, and Gepp's team were doing everything they could to protect us in all eventualities.
We were working with Bakshi Dhanda's team.
We highly recommend Gepp Solicitors.

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Hannah

Matter Type:

Purchase and Sale

Hannah

March 30, 2025

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Hannah

I cannot praise Katie J and her team enough for their help with our sale and purchase. Our buyer's solicitors seemed slow and unaware of many things they needed to do, which made us so thankful that we had Katie on top of everything. Her reassurance and knowledge made a stressful process much smoother than expected. If you want to be the one in a chain with the best solicitors, Gepp is definitely the best call!

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Shorob

Matter Type:

Purchase and Sale

Shorob

February 26, 2025

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Collected on:

Shorob

Thank you very much to Bakshi and her team for the support from start to finish on mine and Tahsin’s purchase. I strongly recommend Bakshi, Sam and Ruth who kept us updated every step along the way and were incredibly efficient and approachable.

Thanks once again for everything

Best,
Shay

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Tahsin

Matter Type:

Residential Conveyancing

Tahsin

February 21, 2025

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Collected on:

Tahsin

I cannot praise Bakshi’s team at Gepp enough. From the very start, they have been absolutely incredible—guiding us through every step, from the disappointment of our first house purchase falling through due to the vendor, to finally securing our dream home.

The team is always available when you call or email, and if they aren’t immediately reachable, they always get back to you the same day. Their professionalism, efficiency, and genuine care made what could have been a stressful process so much smoother.

Honestly, I could go on, but if you’re looking for a solicitor, I wouldn’t hesitate to recommend Gepp. They have been outstanding, and I’m so grateful for their support!

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Zans

Matter Type:

Purchase and Sale

Zans

January 19, 2025

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Zans

Great service! Just bought a house and was assigned Bakshi and her team, couldn't be more happier. Very proffesional, everything is done on time. Had to chase the other side solicitors all the time and they seemed so unprofessional. Bakshi and her team always stood their ground to get what's right for me. Great communication! Very very happy with them and will definetly use them again!

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Gepp Solicitors are accredited by

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About this branch

Description

We are proud of our history and our place in the local community. With over 250 years of serving clients in Chelmsford and throughout Essex, we deliver a complete service to both business and private clients, combining the highest standards of service with a tailored personal approach. We have highly skilled specialists in all our service areas, so you get expert attention every time. Because all our departments work closely together, when you need more than one type of specialist lawyer we can do your work in-house, reducing time, effort and most importantly your costs. We work for a wide range of clients from large businesses to small families and no matter what the problem is we will put you in touch with the best people to help and advise you as quickly and as cost-effectively as we can. Our lawyers and partners actively review client feedback to enhance both service quality and legal advice provided.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Computer and IT Law
    • Intellectual Property Litigation and Dispute Resolution