
Dan
Collected on:
House Purchase
Andrew Johnson was a massive help throughout the purchase of my house. I wouldn’t hesitate to use him or Humfrys & Symonds again for anything personal or otherwise.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Humfrys & Symonds Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Humfrys & Symonds Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Humfrys & Symonds Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Humfrys & Symonds Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Humfrys & Symonds Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Humfrys & Symonds Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Humfrys & Symonds Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Dan
Collected on:
Andrew Johnson was a massive help throughout the purchase of my house. I wouldn’t hesitate to use him or Humfrys & Symonds again for anything personal or otherwise.
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David
Collected on:
Being fairly new to Hereford, I asked a friend to recommend a good solicitor; he said Andrew Johnson was the best. He is surely right! My wife and I needed to gift/transfer a property to our son. To a layman, this seems a simple matter. However, since our son's mortgage lender needs to be fully satisfied, to all intents and purposes it appears to be the same as a sale/purchase. Andrew handled the matter superbly from start to finish: his communications were always timely and clear, and he kept us informed throughout. Unfortunately, this was not the case with our son's solicitors, who on several occasions asked him for the same information more than once, and caused numerous delays. Andrew dealt with them admirably, responding quickly, politely and firmly. Because of this, completion took longer than it should have, but thanks to Andrew's timely actions, it was just in time. My wife and I are most grateful to him and his colleagues.
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Lewis
Collected on:
I can't recommend Anna highly enough! She has been a brilliant solicitor amazing throughout what could have been an incredibly stressful process. Her clear and honest advice made everything more manageable, removing so much of the pressure and uncertainty when dealing with not very helpful local authorities.
Anna's communication is second to none—she is always proactive along with her team, keeping me informed every step of the way and making sure I understood every detail, no matter how trivial. She went above and beyond to ensure the best outcome, and her professionalism and dedication truly stood out.
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Matter Type:
Residential Conveyancing
Keith
Collected on:
So nice to deal with a firm who are polite, responsive, competent and communicative. Found our solicitor very open, practical and easy to deal with. Previously I have found house purchases to be much more of a drama but with our solicitor, it was professionally managed with expertise, but always delivered in a way that it was easy to understand, supportive and friendly,
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Matter Type:
Residential Conveyancing
Carly
Collected on:
Humphry and Symonds have been my go to for all of my property needs for many years, the team are friendly and all calls are answered and returned promptly. Andrew Johnson is wonderfully approachable, professional and extremely knowledgeable. I’ve always experienced great communication with regular updates which makes the process all very smooth. Highly recommended.
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Robert Alex
Collected on:
Andrew was amazing from start to finish. His knowledge, temperament and timely approach made a very long and challenge period an easier time to navigate for all parties. I’m sure the process was challenging at times when having to deal with difficult 3rd parties that ended up wasting all of our time - nevertheless his professional approach was incredibly appreciated.
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Patricia Kemp
Collected on:
I have known Andrew Johnson since he was a teenager and I have seen him develop into an outstanding solicitor, but one who remains totally approachable and understanding.
Recently I asked Andrew to act for me in the sale of my house and, with his customary professionalism and his attention to the smallest details, he uncovered some important information which helped me very much throughout the whole sale process.
I can’t recommend him highly enough.
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Pamela
Collected on:
They explain everything to you at each stage of the procedure (in words I could understand). They always call back and are friendly and professional. They are very helpful, Solicitors and staff alike. Wouldn't go anywhere else.
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