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How Burrows Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Burrows on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burrows. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Burrows performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Burrows compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    160
  • Very Good

    7
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Burrows.

Anonymous

August 15, 2025

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Collected on:

Burrows

Alexandra provided a great service. She is very knowledgeable and takes the time to explain things. This is the second time I have worked with Alexandra and would do so again. Highly recommend.

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Ngan

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Ngan

August 06, 2025

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Buying house

When I bought my house Katrina as my solicitor was excellent throughout the process. Any queries I had were always answered promptly. I was very pleased and appreciated her professionalism and dedication. Would highly recommend

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Anonymous

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Anonymous

August 04, 2025

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Collected on:

Moved Home

Katrina has helped us with a very difficult sale and been dedicated to helping us. We were given a deadline by the vendor to complete within 2 months which Katrina worked tirelessly to hit. She also helped navigate the sellers proposed retention, turned around the mortgage offer report in the same day (it arrived (at 16:48!)) which was 2 days before exchanging and got the lenders approval to proceed with a allowance.

I would highly recommend her and will also use her in future. Very thankful for all your hard work!

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Anonymous

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Anonymous

August 04, 2025

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Moving home

Katrina has been outstanding throughout the process of moving home with a particularly difficult sale. She has ensured we met deadlines, worked over hours and been a constant help and comfort with her extensive knowledge. She has been easy to reach and proactive throughout and exceeded all expectations. I honestly don't believe the sale would have gone through if not for Katrina's dedication and I cant thank her enough and highly recommend to anyone! She is fantastic!

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Joanna

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Joanna

August 04, 2025

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Simply the best

From day 1 Katrina was top of her game. On the ball, always efficient, chasing others when needed and provided detailed explanations in answer to my questions. Katrina left me feeling confident that I had the best working on my behalf. Katrina achieved what was looking impossible, worked with my employment deadlines and managed to fulfil a quick exchange and house move. Katrina has my full recommendation, you won't be disappointed.

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Nikki

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Nikki

July 24, 2025

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Exceptional service

When needing to find a solicitor to deal with my property sale, I managed to find Katrina’s details recommended on a historic post within my local community page. I am so pleased I did. Juggling a house sale alongside a pregnancy was never going to be easy but Katrina made it so much simpler. She has a good mix of professionalism, is pro-active, expertise and warmth where you feel confident in being able to contact her with questions and enquiries. She’s responsive and even willing to go above and beyond her role, such as recommending other services or helping me to challenge third parties who were blocking the process. Katrina managed to get the sale through within a tight deadline (buyer threatened to pull out if it wasn’t done by a certain date and the surveyor hinted the valuation may have dropped) but Katrina worked tirelessly to get it through. I’m extremely grateful and will recommend Katrina and Burrows to all in future, thank you!

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Mary W

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Wills

Mary W

July 22, 2025

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Review of service from Burrows Solicitors

I have recently used the services of John Martin and Katrina Whyard, solicitors at Birrows. They have both been amazing, guiding me through updating Wills, setting up Life Interest Trusts, and Powers of Attorney. John and Katrina have been so professional, and reassuring during a difficult period for me. They have explained everything to me, and been extremely kind and professional.

I would totally recommend them to anyone seeking legal services.

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Aaron

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Aaron

July 04, 2025

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Amazing service

Fantastic service from Katrina! Great communication throughout our experience. We would highly recommend for both buying and selling! Thank you

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Beverley

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Beverley

July 01, 2025

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Collected on:

House Conveyance

Alexandra is pleasant & professional. She is very thorough & responded promptly on all counts. We will engage her services again.

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John

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

John

July 01, 2025

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Collected on:

House sale/purchase

Clear and prompt from start to finish. Communication was great.

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Reviews collected from

steven

Matter Type:

Residential Conveyancing

steven

April 18, 2025

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steven

Used Burrows solicitors for the sale of my mum‘s house after she moved into a care home Alexandra was great kept me informed all the way through and was always very helpful and willing to correspond when necessary would thoroughly recommend

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Jody

Matter Type:

Residential Conveyancing

Jody

January 13, 2025

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Jody

Throughout our (somewhat complicated) remortgage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!

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ewelina

Matter Type:

Residential Conveyancing

ewelina

October 08, 2024

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ewelina

I can highly recommend Alexandra. Amazing services throughout the whole house sell/buy process.

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James

James

November 01, 2022

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James

We had an excellent experience dealing with Burrows recently, and in particular with Alexandra.
Quick, polite and concise the process was explained clearly and went without a hitch. I’m a lawyer myself and was grateful for the both the manner in which her advice was delivered as well as for the quality of the advice itself.
We finally have a go-to firm of solicitors in the village!

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Marianne

Marianne

July 03, 2022

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Marianne

Burrows solicitors have been just brilliant during our house sale. The one thing that really stood out is their impeccable communication and the speed at which they worked – our sale was complete in just under 7 weeks! Alexandra never left me waiting for an answer and always picked up her calls and emails. She updated me several times a week and just made me feel taken care of. I frankly wish I had more properties to sell just to continue working with Burrows!

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Burrows are accredited by

accreditation
accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Asset protection and tax mitigation
    • Change of name
    • Child Arrangements Following Divorce
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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