Robson & Co Solicitors

01233228800

4.2/5

128 Client Reviews Leave a review

Get legal advice from a team you can trust.

Also known as - Robson & Co Solicitors

Address
9
North Street
Kent
TN24 8LF
01233228800
portal.robson-co.co.uk/

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Accreditations

Other locations

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Available lawyers at Robson & Co Solicitors

Keith Betts

Sadie Smith

Lorna Rainey

How Robson & Co Solicitors Compares

Value for money

This firm - 82%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Robson & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Robson & Co Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%

Overpriced 4%

About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 80%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Robson & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Robson & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 80%

No 20%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Robson & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 8

528th / 4479

Housing & Property

1st / 6

604th / 4207

Family Law

2nd / 7

712th / 3800

Wills, Trusts & Probate

1st / 5

606th / 3457

Commercial Property

1st / 4

567th / 3265

Regulations

1st / 5

285th / 2488

Crime/ Criminal Defence

1st / 5

313th / 2076

Dispute Resolution

1st / 1

312th / 1032

Agriculture

1st / 2

196th / 617

Driving offences

1st / 1

181st / 391

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.2/5

Reviews summary

Excellent

84
Very Good

12
Average

4
Poor

10
Awful

18

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Matter Type:

Residential Conveyancing

Sarah

August 08, 2025

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Sadie Smith Conveyancing.

Sadie Smith was prompt, professional, helpful and kind. Sadie was extremely quick in getting everything across to the sellers solicitors and kept me updated promptly, she went above and beyond to complete on a specific timescale put forward by the sellers. Even the estate agents were praising how quickly Sadie had acted upon everything.

Thank you for all you help and support getting us on the property ladder.

Lawyer named in this review:
Sadie Smith

Sadie Smith

A representative from Robson & Co Solicitors responded to this review on 11 August, 2025:

Dear Sarah, Thank you for your wonderful feedback. We’re delighted to hear that Sadie’s promptness, professionalism, and dedication made your experience smooth and positive. It’s great to know even the estate agents noticed her hard work! Congratulations on getting on the property ladder, and we’re grateful to have been part of your journey. Best regards, Robson & Co Solicitors

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Rosanna

July 15, 2025

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Conveyancing - thank you Sadie!

I contacted Robson & Co after my previous conveyancer fell through earlier this year. Sadie was quick to pick things up and has supported me throughout the process of purchasing my first property. As a first time buyer I have appreciated Sadie’s patience, her quick replies and professional feedback. No question was too small and she always offered clear advice. I would recommend Robson & Co to anyone who is looking for a conveyancer. Thank you Sadie!

Lawyer named in this review:
Sadie Smith

Sadie Smith

A representative from Robson & Co Solicitors responded to this review on 17 July, 2025:

Thank you, Rosanna. We're so glad Sadie was able to step in and support you through your first property purchase. Your kind words about her patience, responsiveness, and clear advice mean a lot. Wishing you all the best in your new home.

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Claire

July 11, 2025

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Conveyancing

Excellent service! Sadie was thorough, efficient, and always responsive to any queries we had throughout the process. She made everything smooth and stress free. We would definitely recommend her service to anyone needing a reliable conveyancer.

Lawyer named in this review:
Sadie Smith

Sadie Smith

A representative from Robson & Co Solicitors responded to this review on 14 July, 2025:

Dear Claire, Thank you for your kind words. We're delighted to hear that Sadie provided such a thorough and responsive service, helping to make the process smooth and stress-free. Your recommendation means a great deal to us. Should you or anyone you know need assistance in the future, please feel free to get in touch. Best Regards, Robson & Co

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Chris

July 10, 2025

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Fantastic throughout

Sadie has been excellent from the start and made the process very stress free. It is refreshing to deal with a conveyancer who actually replies to correspondence. Very pleased

Lawyer named in this review:
Sadie Smith

Sadie Smith

A representative from Robson & Co Solicitors responded to this review on 14 July, 2025:

Dear Chris, Thank you for your kind words. We're delighted to hear that Sadie made the process smooth and stress-free, and that her responsiveness stood out. We're very pleased you had such a positive experience. Best regards, Robson & Co

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Verified review

Neil

July 04, 2025

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Issues unresolved 1 and a Half years after move.

I purchased a flat using Robson & Co as my representative.
Obviously I relied on their expertise and experience to navigate the legal issues involved.
The process for applying for the Freehold to be transferred to my name was neither investigated or mentioned during the process.
This turned out to be an issue as the Freehold remained in the previous owners name and as the Leaseholder I was left with no contact details for the Freeholder and no ability to communicate with them.
As decisions about the block need to be made, other residents in the block are contacting me and I have no way of contacting the Freeholder. I have no contact details and no communication and as such I cannot enquire about anything that may affect my property going forward.
In hindsight I should have seen there was a looming problem here but respectfully I believe that my solicitor should have recognised this as well BEFORE the sale.
I have attempted to contact my Solicitor via phone but this has been thwarted by the receptionist who gives the usual excuse of the Solicitor not being at their desk and that I should please leave a message.
Assurances were given to me by email that Freeholder transfer documents had been submitted. Then after another delay I was informed by the receptionist that a Land Registry backlog was causing delays .
This was then found to be fundamentally not true as another Solicitor firm representing another flat owner revealed to me that these forms had NOT been submitted leaving me in a confused and embarrassing position.
Then next attempt to contact my solicitor on the phone was again unsuccessful as I was informed that she had left the company , that another person was dealing with my issue and I should email and then just wait.
I am still waiting for communication and clarity.
After a period of a year and a half since moving into my flat I believe there has been plenty of time to get this resolved and get some clarity . I fear the worst as I have been told NOTHING.
Having been more than patient and polite , on review I can't help coming to the conclusion that I am being fobbed off . There is clearly a deeper issue although what that is is still a mystery.
I do NOT feel I have benefitted from using Robson & CO. I do not fell they have been capable of addressing this as a potential issue BEFORE the sale and now after the sale I believe they are trying to absolve themselves or rectifying the matter or communicating with me about it at any level.

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Verified review

Lloyd Woodward

July 02, 2025

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Business Services & Property Sales

Good reliable service. Understood the needs of the Business and time lines to work within.

Lawyer named in this review:
Keith Betts

Keith Betts

A representative from Robson & Co Solicitors responded to this review on 04 July, 2025:

Dear Lloyd, Thank you for your feedback. We're glad to hear you found Keith's service reliable and that we were able to meet your business needs and timelines effectively. Best regards, Robson & Co Solicitors

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Agriculture

Verified review

Matter Type:

Agricultural land for sale or development

Doreen

June 25, 2025

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House Sale

Every thing was very good to get the house sale as soon as posoble.

A representative from Robson & Co Solicitors responded to this review on 30 June, 2025:

Dear Doreen, Thank you for your feedback. We’re glad everything went smoothly and your house sale was completed as quickly as possible. Best regards, Robson & Co Solicitors

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Housing & Property

Matter Type:

Residential Conveyancing

Bryony

May 21, 2025

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Conveyancing

I used Sadie at Robsons for conveyancing. Sadie wa brilliant, very thorough and really fast responses to my queries. Would definitely recommend her

Lawyer named in this review:
Sadie Smith

Sadie Smith

A representative from Robson & Co Solicitors responded to this review on 23 May, 2025:

Thank you for your recommendation, Bryony. We’re glad Sadie provided thorough and prompt support throughout your conveyancing.

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Housing & Property

Matter Type:

Residential Conveyancing

Nick

May 13, 2025

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House Sale

I have bought and sold around a dozen properties and can safely say that Sadie was the best conveyancer I've ever used. Her communication skills were 2nd to none which is just what you need when selling a house. Will definitely use her again.

Lawyer named in this review:
Sadie Smith

Sadie Smith

A representative from Robson & Co Solicitors responded to this review on 16 May, 2025:

Thank you for your fantastic feedback, Nick. We’re delighted Sadie’s communication and service stood out. We look forward to assisting you again in the future!

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Housing & Property

Matter Type:

Residential Conveyancing

Simon

May 20, 2024

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Ms Catriona Williamson of Robson & Co went the extra mile

Ms Williamson genuinely went the extra mile on our behalf, engaging with two challenging property management companies and the purchasers solicitors who asked for a lengthy and truncated series of responses about the property beyond the management pack information. She kept us informed of the progress at all stage of the sale and informed us of decision that we needed to make about the sale well in advance.

A representative from Robson & Co Solicitors responded to this review on 23 May, 2024:

Dear Simon, Thank you for your feedback regarding your experience with Catriona Williamson. We are delighted to hear that she exceeded expectations by actively engaging with property management companies and keeping you informed throughout the Residential Conveyancing process. We prioritize proactive communication and diligent representation to ensure a seamless experience for our clients.

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