01704 542 002
Solicitors in Liverpool, Southport and Formby for over 130 years. Established back in 1884, Brown Turner Ross has a long history of helping individuals and businesses through good times and bad.
Brown Turner Ross Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brown Turner Ross Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brown Turner Ross Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brown Turner Ross Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brown Turner Ross Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Brown Turner Ross Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Divorce
Peter
Collected on:
My solicitor Graham Twist made decisions and gave advice that I didn’t always get but I’m so glad I listened .Along with my barrister Kate they were u believable and I got a fabulous outcome .If your using Graham listen to his advice
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Matter Type:
Probate
Nick
Collected on:
I engaged Brown Turner Ross solicitors to obtain the Grant of Probate for my late mother's estate. It was straightforward and easy to deal with BTR who are located only a mile or so from my home, making it convenient to visit the office rather than having to rely on the uncertainties of the post.
The solicitor and receptionist I dealt with were always friendly and helpful.
I had previously used BTR for conveyancing and being aware of the professional and friendly service provided I didn't hesitate to use them again in this instance. I will do so again in the future when the need arises.
A representative from Brown Turner Ross Limited responded to this review on 11 August, 2025:
Dear Nick, Thank you for your kind words and continued trust in Brown Turner Ross. We’re pleased to hear that the Grant of Probate process was straightforward and that our convenient location and friendly team made things easier for you. We look forward to assisting you again whenever you need us. Best regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
R Sibia
Collected on:
Rebecca dealt with a recent house sale for me. I have used Brown Turner Ross previously and chose to go back this time because of their approach. They are always aware of where things are up to and will always call back if they are busy when you phone. Rebecca shares the same approach. She proactively confirmed all queries and chased the other parties solicitor to keep things moving. I would recommend the firm and Rebecca without hesitation.
A representative from Brown Turner Ross Limited responded to this review on 04 August, 2025:
Thank you for your positive feedback. We're glad to hear that Rebecca and the team provided proactive and attentive service throughout your house sale. Your recommendation means a lot to us. Best regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Louise
Collected on:
I used an outstanding team of people and Brown, Turner Ross for selling my home and buying our new one. It's was flawless, outstanding from start to finish. I wouldnt hesitate to recommend the team at Brown Turner Ross.
A representative from Brown Turner Ross Limited responded to this review on 21 July, 2025:
Hi Louise, thank you so much for your fantastic feedback! We’re thrilled to hear your experience with Kevin and the team was flawless from start to finish. Wishing you all the best in your new home!
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
William
Collected on:
Dealt with our case (sale of a house) efficiently.Helpful on phone. Money came through to our account
on completion day. Thank you.
A representative from Brown Turner Ross Limited responded to this review on 18 July, 2025:
Thank you, William! We’re glad to hear your house sale was handled efficiently and that Ann-Marie and the team were helpful throughout. It’s great everything went smoothly on completion day. Thanks again!
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Matter Type:
Residential Conveyancing
T
Collected on:
This review is for Han Vo, to put it simply me and my business partner would not use any other solicitor other than Han. Her service to us as clients is excellent and we trust her with every legal dealing we have.
A representative from Brown Turner Ross Limited responded to this review on 15 July, 2025:
Thank you, T, for your kind words and continued trust in Han! It’s wonderful to hear that her service and support have made such a strong impression throughout your conveyancing matter. We truly value your loyalty and look forward to assisting you and your business partner whenever needed!
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Graham
Collected on:
Quick, got purchase through. Used good online workflow website.
A representative from Brown Turner Ross Limited responded to this review on 14 July, 2025:
Dear Graham, Thank you for your feedback. We're glad to hear the purchase was quick and that you found our online workflow helpful. Best Regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Martin
Collected on:
Very good communications.
Direct contact number and email for people dealing with me.
Relaxed approach and accommodating
A representative from Brown Turner Ross Limited responded to this review on 09 July, 2025:
Dear Martin, Thank you for your feedback. We're pleased to hear you appreciated our clear communication and accommodating approach. Best regards, Brown Turner Ross
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Stephen
Collected on:
Very efficient and professional looked after right through the process would highly recommend this solicitor
A representative from Brown Turner Ross Limited responded to this review on 07 July, 2025:
Thank you for your kind review, Stephen. We're glad you felt well looked after and appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Housing disputes
Afolake
Collected on:
My experience with Brown Turner Ross was very unprofessional, vindictive and of regrets one.
Brown Turner Ross allocated a trainee solicitor to my case, which was a disrepair case. They did nit act in best interest and instead talk down on me, after sharing my medical documents with them.
They were only interested in getting paid and not solution regarding fixing the very badly damaged property.
They did nothing about taking the landlord, Hammersmith and Fulham council to court, despite agreeing to proceed to court..
They ignored my emails for a year to send me a closure letter. These resulted in me not having a solicitor to represent me, without a closure letter from Brown Turner Ross.
From 2021 NOVEMBER TO SEPTEMBER 2023, Brown Turner Ross ignored my case and did not progress to court. Hammersmith and Fulham took me to court for an injunction despite neglecting the damages and destruction of the property that they caused.
I reported Brown Turner Ross to the SRA and they end up paying me goodwill gesture. But the problem and damages they caused by not proceeding to court with my case as agreed was irreparable and almost cause my my life with health problems due to mold, damp and leaks.
The worst Solicitors experience I have had to deal with while I was very unwell and hospitalised. They made my life difficult and distressing.
A representative from Brown Turner Ross Limited responded to this review on 07 July, 2025:
We are very sorry to hear that you had such a distressing experience and that you felt let down during what was clearly a very difficult time for you. Your feedback is deeply concerning, and we understand how serious the issues you raised are — particularly regarding your health, housing conditions, and the handling of your case. If you can reach out to us directly, we can look into this more closely.
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We’re proud of our roots and we remain committed to providing a caring approach to law, delivered with exceptional passion, knowledge and expertise. From our offices in Liverpool, Southport and Formby, our team of solicitors work with clients across the UK and offer a comprehensive range of legal services to individuals & business clients. Every member of our team has a specific area of law that they are passionate about. Their experience and knowledge in their chosen field ensures you get the best legal advice in order to achieve a successful outcome. We’ll listen to what you have to say before advising on the best course of action and explaining just how much it will cost. As our client, you come first!
