Napthens LLP

Jamie is quite literally the most incredible lawyer that I have ever met. Pragmatic advice, sensible opinion and knowledge which is much broader than his purely commercial hat that he wears. He completely understands what we are trying to achieve, of what Titanic needs and provides some pretty frank and blunt advice when required. For a bloke who was brought up in Stoke on Trent and is a little bit nervous, Jamie manages to calm me down quite often and gives me the confidence to make decisions in all aspects of business. Jamie really is the ultimate commercial lawyer and has worked incredibly hard for us as I know he does for everyone, and I know that because I have introduced him to a number of people that he has given the same service and quality to, that he has to Titanic. My abiding memory of Jamie was having a pint with him in the Strangers� Bar in the House of Commons and quite literally, as anybody is who goes into that building, blown away by the surroundings We were having a conversation with an MP for about an hour, and I was thinking �well that went well� and we had a great conversation. As we walked away, Jamie pointed out that the bloke hadn�t asked any questions about me, him or how our businesses were, how anything was going. It�s that kind of insight that really makes Jamie the very best.

Title: A Devastating Experience with Napthens Solicitors – No Accountability, No Justice
Negative Rating!!!!

I turned to Napthens Solicitors for legal support—what I received was negligence, conflict of interest, ignored instructions, and unauthorized billing. My experience spanned over a year and culminated in Napthens withdrawing from my case after causing significant damage.

They shared my late husband’s death certificate with opposing counsel without informing me.

They missed key deadlines, failed to enforce settlement terms, and let critical agreements lapse—all while charging me.

When I raised a conflict of interest, they refused to reassign my solicitor, dismissed my complaint, and billed me for complaining.

I had a £0 balance when I formally objected, yet they continued to act without consent and added new charges before withdrawing.

I was left to file my own strike-out application because they neglected to challenge a baseless claim.

All of this occurred without regulatory intervention—the SRA and Legal Ombudsman have yet to act, despite being made fully aware.

After 20 documented examples of misconduct (all posted publicly here: https://x.com/MY_Property_UK/status/1923493082579730790), I’ve paid the price in time, money, health, and trust—and no one has been held accountable.

I do not recommend Napthens to anyone seeking competent, ethical, or client-centered legal representation.

Title: A Devastating Experience with Napthens Solicitors – No Accountability, No Justice
Negative Rating!!!!

I turned to Napthens Solicitors for legal support—what I received was negligence, conflict of interest, ignored instructions, and unauthorized billing. My experience spanned over a year and culminated in Napthens withdrawing from my case after causing significant damage.

They shared my late husband’s death certificate with opposing counsel without informing me.

They missed key deadlines, failed to enforce settlement terms, and let critical agreements lapse—all while charging me.

When I raised a conflict of interest, they refused to reassign my solicitor, dismissed my complaint, and billed me for complaining.

I had a £0 balance when I formally objected, yet they continued to act without consent and added new charges before withdrawing.

I was left to file my own strike-out application because they neglected to challenge a baseless claim.

All of this occurred without regulatory intervention—the SRA and Legal Ombudsman have yet to act, despite being made fully aware.

After 20 documented examples of misconduct (all posted publicly here: https://x.com/MY_Property_UK/status/1923493082579730790), I’ve paid the price in time, money, health, and trust—and no one has been held accountable.

I do not recommend Napthens to anyone seeking competent, ethical, or client-centered legal representation.

The solicitors listened to me and believed in my case. I always received a quick response to any queries

Jennifer Rogers was excellent at helping us with a sensitive family issue with an unwanted guest in our Mother's property! Excellent response time to questions, and Jennifer provided extremely thorough, yet crystal clear advice to us. Very highly recommended. Thank you Jennifer for being on our side, we cannot thank you enough.

Napthan's provided advice, guidance and kept me fully updated through what proved to be a very frustrating conveyancing experience. Without Naomi's frequent and timely updates together with her pragmatic approach I would have withdrawn my offer rather than seeing the purchase through

Emma and Aaron from Napthens have been nothing but great! We have used them twice now when buying and selling our property and have found them so easy to deal with. Kept us up to date and really responsive even after the sale. Would definitely recommend them in the future.

A heartfelt thank you to all of you and the wider Napthens team for getting our transaction completed on time, on budget, and without fuss. Having spoken with a couple of legal firms before being introduced to Napthens I have to admit I was nervous about what was to come. Everybody from Napthens has been absolutely excellent from start to finish, offering clear and concise guidance and a good show of force wherever needed. I would have no hesitation in using you guys again or recommending you.

Napthens have been integral to Applica�s success since inception in 2018. From assistance with the corporate structure of the company, setting up our EMI, employment law advice amongst many other scopes of work there has never been a task too big or too small. We have grown from �1m turnover to �22m turnover during this period. Having a law firm that feels like a partner who we can grow with has made everything that much easier. Special mention to David Carr who has been my point of contact throughout, extremely knowledgeable, easy to work with and a very calm head in any situation. Thank you Napthens and here�s to the next seven years!

I am the owner of a commercial premises which is leased to tenants. Over the course of the last 19 months I have been in dispute with them over several breaches of the terms of their leases. In order to resolve these problems I engaged the services of James Freeman of Napthens solicitors. James has been extremely helpful in finding a solution to these difficulties, including representing me at court, he developed effective strategies and found solutions to resolve these disputes without alienating the people involved, with whom I continue to require to have a business relationship with. James kept me well informed at each stage of the proceedings and gave clear information as to the costs that these would incur. I am very pleased at the results James Freeman obtained for me and he made things as stress free as possible, I would not hesitate to recommend him to anyone with similar problems to those which I have recently encountered.