01953857578
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Hansells
have 4 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Loraine
Collected on:
Fully recommend Amber from Hansells. She is professional and very experienced in the advice she gave me at a very difficult time due to being made redundant.
Highly recommend, swift, courteous and always on the ball.
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Matter Type:
Employment Law
Megan
Collected on:
This was my first time needing a solicitor and I couldn't have asked for a better experience working with Kathryn Hirst and her team. My case was handled extremely well with consistent communication, transparency, and commitment to get everything completed in the short amount of time we were working with, often dedicating time outside of core hours to action any outstanding responses. I would highly recommend this team if you are looking for solicitors with expert knowledge in Employment Law, you won't regret it.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Susan JT
Collected on:
This review is for a different branch.
Sue Lloyd handled part of my conveyancing requirement and was extremely helpful and efficient. I thoroughly recommend her and say Thank you Sue Lloyd.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Callum
Collected on:
This review is for a different branch.
Throughout my sale Gemma kept me in the loop and up to date on what was happening in the background. Gemma was professional and courteous throughout and made selling my house easy.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Graham William
Collected on:
This review is for a different branch.
All went to plan although there was a few hold ups along the way which I guess are to be expected.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Ian Francis
Collected on:
This review is for a different branch.
Very professional, well informed, highly recommended
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Matter Type:
Wills
Pamela
Collected on:
This review is for a different branch.
Matt handled my parents' Estate which took about 18 months. He was always transparent in my dealings with him, and he offered good advice when needed. Efficient and professional at all times.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Mary Taylor
Collected on:
This review is for a different branch.
Rebecca was professional and knowledgeable throughout. She provided a first-class service and was a real pleasure to deal with from start to finish. I wouldn’t hesitate to recommend her.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anthony Smith
Collected on:
This review is for a different branch.
The only thing I wasn't happy with was 20% VAT, everything else excellent. I accept that I have to pay for the service of a good solicitor. Thank you Jane Mansell
A representative from Hansells responded to this review on 30 July, 2025:
Thank you very much for your kind review and for recognising the excellent service provided by Jane Mansell. We're delighted to hear that you were pleased with the support you received. We completely understand your concern regarding the 20% VAT. Unfortunately, as a VAT-registered business, we are legally required to charge VAT on our services in line with HMRC regulations. This is something that is beyond our control and applies to all solicitors and most professional services across the UK. That said, we’re truly grateful for your understanding and your recognition that the service offered reflects fair value. We greatly appreciate your feedback and hope to work with you again in the future should you need any further legal assistance.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Employment Law
Anonymous
Collected on:
This review is for a different branch.
Thank you both for taking my matter on and providing an extremely efficient service and excellent advice. If matters come up in the future (hopefully not like this situation again) I'll certainly be in contact.
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Matter Type:
Notary
Maria
Collected on:
Ms Stockings is probably the most understanding, supportive and effective professional I have encountered. I was fearing that bureaucratic noise from third parties would have challenged our collaboration, but she handled everything with grace and my best interest at heart. Very highly recommend her service!!
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RHT
Collected on:
If you looking for documents notarised for a visa just be careful that you check everything yourself as after using this service for £256 to aid with a Philippines visa the visa was denied due to my savings account not being open for more than 6 months it's a stupid error that with some advice could have been avoided I stres again check your documents and requirements yourself and only use this service as a rubber stamp I only put this to avoid anyone else the disappointment as there is no change to appeal
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Matter Type:
Notary
J
Collected on:
Fantastic professional service from Jane, highly recommended. Minor issue arose and the swiftness and efficiency of the solution meant not a problem and any possible negative consequences negated. Quality service
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Catalina
Collected on:
Really quick and very helpful
I do recommend
Thank you for your help
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Kevin
Collected on:
Excellent. Jane offers a very professional service with a friendly and approachable manner.
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Hansells Solicitors are committed to providing you or your business with first-class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer and North Walsham Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
