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How Harrowells Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Harrowells Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harrowells Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Harrowells Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Harrowells Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Harrowells Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Harrowells Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    135
  • Very Good

    5
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mohammed

Mohammed

August 14, 2025

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Collected on:

Exceptional Service

Mr. Matt Rowley represented me during a period of exceptionally sensitive and stressful legal proceedings, and I cannot overstate the quality of his service, professionalism, and dedication. From our very first meeting, Matt approached my case with exceptional preparation, leaving no detail unexplored. He meticulously examined every piece of information, identifying the crucial key points that would ultimately prove decisive in the matter.

His ability to analyse complex issues and distil them into clear, actionable strategies was remarkable. Matt anticipated challenges before they arose, and his thorough preparation meant that nothing was left to chance. Every submission, every argument, and every document reflected an in-depth understanding of both the facts and the broader legal context.

Alongside this sharp strategic insight, Matt displayed a rare combination of empathy and professionalism. He explained each stage of the process in plain, understandable terms, enabling me to feel informed and always involved. His calm, reassuring presence helped to manage the inevitable stress of the proceedings, while his unwavering attention to detail gave me full confidence in his representation.

Matt’s work ethic and commitment were evident throughout, from the precision in his case preparation to his skill in pinpointing the issues that truly mattered. In a time of great personal difficulty, his diligence, integrity, and strategic clarity made a profound difference to the outcome and to my peace of mind.

I would recommend Mr. Matt Rowley without hesitation to anyone seeking a solicitor whose preparation is second to none and whose insight into the critical points of a case is both rare and invaluable.

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Toby Sefton

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Personal Injury Law

Toby Sefton

August 12, 2025

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Collected on:

Overall positive

Harrowells York was experienced and helpful resulting in a successful claim. My consultations were very thorough. I felt listened to and Grace guided me through the process in depth. All emails were very detailed and gave me lots of choice but while some emails were replied to promptly - others took weeks for a response. Furthermore, I found it challenging to contact Grace by telephone in general. Although long, overall the process was smooth and went very well. I am appreciative of what Grace has done for me.

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Anonymous

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Employment Law

Anonymous

July 28, 2025

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Collected on:

Outstanding service

From start to finish the process was excellent. Ruth was very professional and personable and made sure I clearly understood everything I needed to. Kirsty put all the arrangements in place and her communication and knowledge was outstanding.

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Jeanette

Matter Type:

Commercial Law

Jeanette

July 16, 2025

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Collected on:

Excellent service

We had a good experience with our solicitors at Harrowells in that we felt we were looked after and that Daniel, Mathew and Matt were looking after our best interests for which has been a unnecessary tricky transition . Thank you for explaining all the way and making sure we got the best we could.
Thank you for Daniel’s constant updates and professionalism

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Anonymous

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Redundancy

Anonymous

July 11, 2025

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Collected on:

Redundancy support

Emily was fantastic. Professional, focused, gave me the advice I needed to make a decision.

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Leon

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Employment Law

Leon

June 25, 2025

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Collected on:

Excellent communication, advice and turnaround

I was referred to the organisation by a friend who was impressed with their service. I have dealt with different solicitors through the years with different levels of satisfaction but all I can say is that from the initial contact to the conclusion I cannot fault any part of the process. Kirsty responded to my email contact in less than 24hrs and had arranged for my meeting with Ruth in less than one working day. Kirsty's communication throughout the process was outstanding.

Meeting with Ruth, I found her very professional and at the same time very personable. Talked through everything in simple terms for me and also gave her professional advice. Again, excellent comms.

Everything was finalised efficiently.

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Dewi Jones

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Business structures and joint ventures

Dewi Jones

June 24, 2025

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Collected on:

Sale of business

This was a really stressful experience with an extraordinary amount of work needed to complete the sale. We were working to a very tight schedule which seemed unrealistic throughout most of the process but Harrowells as a team, but especially Matt worked exceptionally hard to get things done and complete within the time frame. I'm very grateful for dedication and knowledge to help me through the stress! He's also been available for advice post sale to tidy up a few loose ends.I wouldn't hesitate to recommend. Thank you

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H&A R

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Neighbour Disputes

H&A R

June 15, 2025

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Collected on:

Outstanding Solicitors

We highly recommend Harrowells and our Solicitor, Richard Hugill in particular.
We had been having ongoing difficulties in obtaining informed support in a dispute with our neighbour (they had built on our land and over our DPC) Richard understood the problem immediately, identified the issues and a strategy for dealing with them. His drafting skills are particularly impressive!
This led to a successful conclusion, completely in our favour, where (before coming to Harrowells) it had simply stalled and we were left carrying the risk and with little hope of a positive outcome.
The support team - Laura Davidson in particular - was friendly, professional and efficient.
We would have no hesitation in returning to Harrowells if we needed Solicitors in future.

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Samantha Shepherdson

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Commercial Litigation Matters

Samantha Shepherdson

June 09, 2025

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Collected on:

Professional service throughout

Richard's expertise in my recent issue with a lease was dealt with promptly and professionally throughout. I highly recommend Harrowells and Richard.

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Anonymous

Verified review

This review has been left by a verified client who used Harrowells Limited.

Matter Type:

Employment Law

Anonymous

May 12, 2025

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Collected on:

Great service very efficient

Ruth is absolutely amazing, has gone through everything with a fine tooth comb. My questions were answered patiently and professionally. Additionally, Kirsty is very efficient getting me sorted, sending me much needed reminders. She has also accommodated a last minute change which I appreciated. I would certainly use them again in future. Very satisfied overall.

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Reviews collected from

Courtney

Courtney

December 24, 2024

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Courtney

I am very grateful to Harrowells, especially so Mr Black, he was professional, honest, knowledgeable and very reliable. He helped me with a home sale, and the results were better than I hoped, because of the effort he put in. I am very happy with the cost, and the service I received from this company. I entirely recommend them, have trust in knowing they will do the best they can for their clients. Many thanks.

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Clare

Matter Type:

Residential Conveyancing

Clare

October 30, 2024

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Clare

Anita was superb throughout the conveyancing process - knowledgeable, professional, thorough and always quick to respond. Absolutely everything you want in a legal professional.

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Cafe

Matter Type:

Sales or purchases of shops, factories, warehouses, offices and licensed premises

Cafe

February 15, 2024

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Collected on:

Cafe

Absolutely brilliant work
Rebecca Jennings helped me purchase the building for the business and I can’t recommend Harrowells solicitors enough .
Very swift in responding, very informative and supportive. If I could give 6 out of five I would!

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Dawn

Matter Type:

Employment Law

Dawn

August 02, 2023

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Collected on:

Dawn

Thank you for your support, care and advice
Professionally and personally you have made such a diiference
I would not hesitate to recommend Harrowells and Gillian Markland

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Sam

Matter Type:

Purchase and Sale Of Commercial Property

Sam

June 22, 2023

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Sam

A fabulous service. Thank you very much Abbey for your extremely prompt turn around with some documents. Would highly recommend Harrowells Solicitors.

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Harrowells Limited are accredited by

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About this branch

Description

The Harrowells ‘difference’ is that we always bring dedication and a practical perspective to our work. This transforms our advice from being legally ‘expert’ into something that is really effective from the client’s perspective. The best way to work out whether you’d like us to help you is to talk to us – so why not email or phone us today.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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