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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    681
  • Very Good

    19
  • Average

    0
  • Poor

    1
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Laura Shehaj

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Laura Shehaj

August 13, 2025

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Collected on:

Excellent Immigration Solicitor

Amrit was amazing with my parents immigration case. He was friendly, easy to talk to, and explained everything in a way I could understand. He kept me updated, answered my questions quickly, and really cared about getting a quick response. Highly recommend!

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TM

TM

August 11, 2025

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Professional, Compassionate, and Highly Skilled

I honestly don’t know how I would have managed this process without Laura Ralph. From our very first conversation, she treated my case with such care and understanding, as if she was helping her own family. Immigration matters can be stressful and overwhelming, but Laura made everything clear, organised, and far less daunting.

What I appreciated most was her patience — no question was ever too small, and she always took the time to explain things in a way I could understand. Her attention to detail was outstanding; she spotted things I would never have considered and guided me through every step, making sure nothing was missed.

Thanks to her dedication, my application was successful, and my family’s future here now feels secure. I will forever be grateful for Laura’s kindness, professionalism, and hard work. If you need an immigration lawyer who truly cares about your case and your life, I cannot recommend Laura Ralph enough.

Dilek and Ilker...

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Ndifreke

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Ndifreke

August 08, 2025

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Collected on:

Excellent legal advice and representation

Emma Cohen represented my daughter in 2023 and my my twins boys in 2025 in very difficult immigration cases, but on both cases, she proved to be the best lawyer I have ever come in contact with.
She was detailed, she went through all the documents word by word. She was able to detect things we couldn't detect. She would even advise on the areas she was not contracted for.
The 3 applications mentioned above were all successful. I will never hesitate to use their services again. I recommend anyone to contact Emma Cohen at OTB Legal and be rest assured that you will definitely get the best advice and service.
I am so grateful to Emma Cohen!

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Rossi and Rhondda Ali

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Rossi and Rhondda Ali

August 05, 2025

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Very helpful, efficient and personable!

A big thank you to Emma for helping us with our renewal visa. We have previously used the firm to deal with our spousal visa application and so when we were recommended Emma to help with the renewal we knew we would be in good hands. Emma was very efficient and provided clear and succinct advice to us throughout the process. I would happily recommend her to anyone looking for help in the future. Thanks again.

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Philippe

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Applications for British citizenship

Philippe

July 31, 2025

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Collected on:

Excellent Service and Professionalism

I had a great experience working with Amrit and OTB Legal. The initial consultation was free, and from the beginning, he clearly explained his position on the complexities of my case, the application process and associated costs, without any pressure. Throughout the application, he handled my case with care and professionalism, making me feel confident even with its complexities. I never felt rushed and I believe his well-researched and comprehensive cover letter played a key role in the successful outcome of my application. The service felt truly worth the cost, and I would recommend to anyone considering applying for UK Citizenship.

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Mr C Theodorou

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Citizenship

Mr C Theodorou

July 22, 2025

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Collected on:

British citizenship

Working with Emma Cohen to secure my British nationality was a truly exceptional experience. From our first consultation, it was clear that they possessed not only deep expertise in UK immigration law but also a genuine commitment to helping clients succeed. Emma guided me through every stage of the process with patience, clarity, and professionalism, making a complex and often daunting system feel manageable."

"Their attention to detail in preparing my documentation and anticipating potential issues was invaluable. They were always quick to respond to my questions and provided clear, honest advice even when the answers weren't always what I hoped for. Thanks to their diligence and guidance, my application was successful, and I’m now a proud British citizen."

"I wholeheartedly recommend [Emma Cohen OTB legal solicitors] to anyone seeking immigration support. You won’t just gain a skilled advisor—you’ll gain an advocate who truly cares."

 Satisfied Client

C.Theodorou

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YN

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

YN

July 20, 2025

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Collected on:

Thanks Emma. You are brilliant!!!!

I'm so grateful for the excellent service I received from Emma Cohen. She helped me navigate a complex visa issue with professionalism and expertise. Emma was always available to answer my questions and explain the process clearly, making a stressful situation much easier to handle. Thanks to her hard work and dedication, we achieved a positive outcome. I highly recommend her to anyone needing legal assistance.
Many many thanks again for everything, you were brilliant!!!!

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Anita

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Indefinite leave to remain applications

Anita

July 20, 2025

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Collected on:

"A Life-Changing Experience — Forever Grateful to Emma"


I truly don’t have the words to thank Emma Cohen enough. She supported me through the most painful and complicated time in my life, and helped me get my Indefinite Leave to Remain in the UK — something that means everything to me.

I went through domestic abuse, legal pressure, emotional trauma, and so much uncertainty. I was alone in a foreign country, trying to survive and protect my future. Emma stood by me with kindness, professionalism, and complete dedication. She listened to me, believed in me, and fought for me.

Because of her hard work and support, I received my ILR months earlier than expected.I feel safe now. I can breathe. I can build my life again.

If you're looking for a lawyer who actually cares about you, not just your case, I can’t recommend Emma enough. She changed my life.
She is super amazing and I highly recommended her to everyone!!

Thank you, Emma. I will never forget what you’ve done for me. ❤️

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JMS

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

JMS

July 17, 2025

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Collected on:

Great advice to make an informed decision

I spoke to Emma when I was stressed about my immigration issue. She was calm and explained everything clearly. She was professional yet compassionate about my situation, and even followed up with an email with more helpful information.

Thanks to Emma, I was able to make an informed decision. It wasn’t easy to make, but I know it’s the right one for me.

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Javier

Matter Type:

Indefinite leave to remain applications

Javier

July 10, 2025

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Collected on:

Made a stressful process so much easier Thank you for helping my famil

I want to say a big thank you to the team at OTB Legal, especially Amrit, who was incredibly helpful throughout the whole process of applying for a visa for my son. Amrit was patient, professional and took the time to explain everything clearly across multiple calls. The support and follow-up from start to finish were excellent, very thorough and reassuring. I was extremely satisfied with the service and wouldn’t hesitate to recommend Amrit and the OTB Legal team 100%. We’re truly grateful and will definitely come back if we need help again in the future.
Thank you so much!

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Reviews collected from

Emma

Matter Type:

Immigration Law

Emma

July 08, 2025

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Emma

Ajantha and Lisa were so helpful with my boyfriend's Fiance Visa. Ajantha was really friendly and gave clear information and guidance on what we needed to do, and processed our documents really quickly so we were able to file our application shortly after getting all the documents required. We will be instructing OTB again for the follow up Spouse Visa! Excellent service and gave me peace of mind during the process. Thank you so much!

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Uliana

Matter Type:

Immigration Law

Uliana

June 29, 2025

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Collected on:

Uliana

Excellent service with Callam!

Highly recommend! He was patient, knowledgeable and always available to discuss our case through email or calls.

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Kaia

Matter Type:

Immigration Law

Kaia

March 29, 2025

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Collected on:

Kaia

We could not have made this move without Emma and OTB. They were extremely helpful, professional, and transparent throughout the entire process, and we are happy to have trusted their expertise.

I cannot recommend them highly enough, and feel truly lucky to have made the right choice when it comes to legal advice and document processing. <3

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Arjan

Matter Type:

Citizenship

Arjan

March 26, 2025

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Collected on:

Arjan

I’m so thankful to Mark Lilley-Tams for helping me through my British naturalisation process. He was always available to answer my questions and guide me every step of the way, making everything simple and stress-free. Thanks to his support, I am now a proud British citizen. I highly recommend Mark and OTB Legal for anyone needing immigration help.

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Katarzyna

Matter Type:

Citizenship

Katarzyna

March 26, 2025

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Collected on:

Katarzyna

I couldn’t be more grateful for the exceptional support I received from Mark-Lilley Tams during my British naturalisation process. From our very first meeting, Mark made me feel at ease with his friendly demeanor and impressive expertise. He was always available to answer my questions and guide me through every step, ensuring I fully understood the process and felt confident moving forward.

Mark’s attention to detail and unwavering dedication made what could have been an intimidating experience feel smooth and manageable. His prompt responses and readiness to help at any time truly set him apart. Thanks to his support, I achieved my goal of becoming a British citizen, and I now look forward to the new opportunities this citizenship brings.

I wholeheartedly recommend Mark to anyone seeking professional, caring, and knowledgeable legal assistance for naturalisation. His commitment and personalized approach have made a significant impact on my life, and I will always be thankful for his help.

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Practice areas

Immigration Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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