Smith & Co Solicitors

01473 226231

Smith and Co Solicitors are on hand to offer local legal services and are proud to be part of the community in Ipswich and Felixstowe. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you. Read more...

Address
Clarence House
21 St. Margarets Green
Ipswich
Suffolk
IP4 2BN
01473 226231
www.smithandcosolicitors.co.uk

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Accreditations

Other locations

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Available lawyers at Smith & Co Solicitors

Victoria Hosking

Keith Holland

Amber Rainford

Pauline Hodgson

Natasha Price

Alexandra Wolff-Evans

5.0 out of 5

(11)

Specialist Conveyancing Paralegal

Rachel Brinkley

5.0 out of 5

(10)

Private Client Executive

Frances Buxton

Lily Bone

Graduate Solicitor Apprentice

Jade Shelton

Annabelle Hayward

Kitty Paul

Graduate Solicitor Apprentice

How Smith & Co Solicitors Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%

Overpriced 2%

About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

118th / 4541

Company & Commercial

3rd / 7

276th / 4325

Housing & Property

1st / 7

97th / 4225

Family Law

1st / 5

225th / 3834

Wills, Trusts & Probate

1st / 7

110th / 3478

Commercial Property

1st / 7

197th / 3290

Employment

3rd / 6

320th / 3077

Personal Injury

1st / 3

190th / 2353

Money & Tax

2nd / 6

162nd / 1835

Agriculture

1st / 2

142nd / 611

Construction

1st / 2

77th / 582

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

426
Very Good

32
Average

2
Poor

2
Awful

5

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Landlord and Tenant

CRW Limited

May 07, 2025

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Amber Rainford - excellent assistance in all respects

This is the 2nd time we have worked with Ambre Rainford at Smith&Co and on both occasions found her to be extremely professional, efficient and thorough. Clear, concise and helpful and guided us through all stages of our problems with tentants in rented property. Highly recommend and Thank you very much

Lawyer named in this review:
Amber Rainford

Amber Rainford

A representative from Smith & Co Solicitors responded to this review on 08 May, 2025:

Thank you so much for your 5 star review and for your repeat business - that's always the sign of a very satisfied client! Amber is a much-valued member of our team and always appreciates such positive feedback for the work she does. She really is an expert with landlord and tenant issues and enjoys supporting her clients with any difficult situations.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Roberto & Anna

May 05, 2025

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House purchase - Great service from Jade - highly recommend

As first time buyer’s we didn’t know the process or what was involved. Jade made everything clear and understandable. She was friendly and approachable in all my questions. She made our house purchase a very smooth process and acted quickly so there were no delays. I would highly recommend Jade, she was brilliant.

Lawyer named in this review:
Jade Shelton

Jade Shelton

A representative from Smith & Co Solicitors responded to this review on 08 May, 2025:

We are so proud to have Jade on our team and we really appreciate your 5 star recommendation. She is a great conveyancer to use as a first time buyer as she takes the time to explain the process and is always on hand to answer any questions and reduce any stresses. Her years of experience and calm demeanour are huge assets when dealing with any property transactions. We wish you many happy years in your new home.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Kathryn Clemence

May 04, 2025

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Collected on:

Update of Will

The whole process was met in a timely and efficient manner and any questions I had were explained clearly and professionally.

Lawyer named in this review:
Victoria Hosking

Victoria Hosking

A representative from Smith & Co Solicitors responded to this review on 08 May, 2025:

Thank you for your 5 star review - Vicky and the team pride themselves on making sure each client is given the time to clearly express their wishes and that the Will reflects these in full. Please get in touch if we can help you again in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Sarah Heath

April 30, 2025

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Will Writing

Excellent and speedy service

Lawyer named in this review:
Rachel Brinkley

Rachel Brinkley

A representative from Smith & Co Solicitors responded to this review on 08 May, 2025:

We appreciate you leaving a review about your recent Will experience. Rachel and the team aim to make the process smooth and stress-free and its great to hear that you received an excellent service.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Anonymous

April 23, 2025

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House sale

Lily was very efficient and communative 😊

Lawyer named in this review:
Lily Bone

Lily Bone

A representative from Smith & Co Solicitors responded to this review on 24 April, 2025:

Thank you for taking the time to let us know how satisfied you were with Lily handling your property matter - she's a great asset to our conveyancing team!

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Housing & Property

Matter Type:

Residential Conveyancing

Alison

April 23, 2025

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Jade couldn’t have been more helpful!

I had multiple problems trying to purchase a property. Jade went above and beyond to help and kept me updated regularly. She is very professional, kind and empathetic. I would recommend her 100% percent.

Lawyer named in this review:
Jade Shelton

Jade Shelton

A representative from Smith & Co Solicitors responded to this review on 24 April, 2025:

We really appreciate your very positive recommendation for Jade. As a very experienced conveyancer, she knows how important it is to keep in touch with her clients and it's great to hear how much you appreciated this. We wish you many happy years in your new property and would be happy to help you with any future legal needs you may have.

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Verified review

Marie Andrews

April 14, 2025

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Very happy

Purchase of the flat in Felixstowe went through very smoothly, thank you

Lawyer named in this review:
Pauline Hodgson

Pauline Hodgson

A representative from Smith & Co Solicitors responded to this review on 16 April, 2025:

Thank you for taking the time to let us know that your flat purchase went through so smoothly - Pauline's expertise really makes a difference with all her transactions. We wish you many happy years in your new home.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

April 06, 2025

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Excellent service

I have recently re-done my will with Vicky. Everything was explained to me in full and I felt confident in the decisions I made following the advice I received.

Lawyer named in this review:
Victoria Hosking

Victoria Hosking

A representative from Smith & Co Solicitors responded to this review on 16 April, 2025:

We're very happy to hear that you felt so confident after your recent Will experience with Vicky - she has many years of assisting clients and believes in explaining every option in full, with clarity and transparency. Peace of mind is so important and this is part of the service that we offer at Smith & Co. Please get back in touch if we can help again in the future.

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Consumer

Verified review

Matter Type:

Litigation Law

Martyn

March 29, 2025

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Conveying and litigating

Outstanding service, polite, friendly and above all consummate professionals. I have had the pleasure of working with both Keith and Pauline for different services. Knowledge and experience matters, but knowing when and where to apply it takes skill, they have it all. Excellent company.

Lawyers named in this review:
Keith Holland Pauline Hodgson

Keith Holland

Pauline Hodgson

A representative from Smith & Co Solicitors responded to this review on 31 March, 2025:

We are very grateful for such a positive review, recognising the professionalism and skills of both Keith and Pauline. Working together as a team, across departments, our solicitors are able to offer a comprehensive and thorough approach to our clients individual needs, making sure that all aspects of any matter are considered and acted on. It's wonderful to read how helpful this approach was for you and we thank you for taking the time to share your experiences.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Anonymous

March 28, 2025

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Rebecca Stone

Rebecca is professional, polite, kind, hard working and dedicated to her client.

A representative from Smith & Co Solicitors responded to this review on 31 March, 2025:

Thank you so much for your 5 star review - Rebecca and the conveyancing team work hard to ensure that each transaction runs as smoothly as it can, communicating throughout the process. Please get in touch if we can assist you again in the future.

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Reviews collected from

Jason

November 17, 2024

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Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review on 18 November, 2024:

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

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Housing & Property

Matter Type:

Purchase and Sale

Tracy

November 11, 2024

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Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

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Robbie

October 30, 2024

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Robbie

Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.

And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!

A representative from Smith & Co Solicitors responded to this review on 30 October, 2024:

I'm sorry that your call was interrupted. Please email me directly at kelly@smithandcosolicitors with your contact details and I'll call you back personally.

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Housing & Property

Matter Type:

Purchase and Sale

July 30, 2024

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A client

Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!

Lawyer named in this review:
Alexandra Wolff-Evans

Alexandra Wolff-Evans

A representative from Smith & Co Solicitors responded to this review on 02 August, 2024:

Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.

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Wills, Trusts & Probate

Matter Type:

Wills

July 05, 2024

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A client

Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.

Lawyer named in this review:
Victoria Hosking

Victoria Hosking

A representative from Smith & Co Solicitors responded to this review on 10 July, 2024:

We really appreciate the 5 star review and we're so glad that Vicky could be on hand for you! Please get in touch again if you need some legal help in the future.

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Reviews collected from

Housing & Property

Matter Type:

Purchase and Sale

Georgie Suttie

June 25, 2021

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Georgie Suttie

Straightforward, efficient service and friendly, helpful staff. My purchase went through smoothly and quickly which is all you can ask for as a buyer! Thank you to Jenny and her team.

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Dionne Bond

June 11, 2021

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Dionne Bond

very helpful and knowledgeable

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Carolyn Wood

April 24, 2021

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Carolyn Wood

Everyone I have ever dealt with at this firm has been brilliant! They have a really positive attitude and are very customer focused. I would definitely use again and will recommend to family and friends.

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Family Law

Matter Type:

Divorce

Susan Adams

March 26, 2021

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Susan Adams

I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm
Thank you Sue

Lawyer named in this review:
Keith Holland

Keith Holland

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Housing & Property

Matter Type:

Purchase and Sale

Robert Dickerson

March 20, 2021

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Robert Dickerson

Jenny Dawson handled our house sale and purchase and from start to finish really helped to make it go quickly and easily. We sailed through the process and were in our new home in no time at all. The team Jenny works with are also very helpful and professional and everyone was always contactable and very responsive. Made a stressful process a lot less stressful! Thank you

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Philip

December 26, 2021

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Philip's experience...

Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young

A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:

Dear Philip and Ann, Thank you for taking to time to share your experience of working with Jo as your conveyancer. She really does go above and beyond for her clients and your feedback is most welcome.

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Housing & Property

Matter Type:

Residential Conveyancing

Dean

December 18, 2021

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Dean's experience...

We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.

A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:

Dear Dean, It's great to receive your feedback which means so much to Jo and the team. Our conveyancing department is dedicated to making sure their clients get the best possible support and experience.

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Housing & Property

Matter Type:

Residential Conveyancing

Georgina

December 13, 2021

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Georgina's experience...

Quick process and moving . Amber was extremely quick

Lawyer named in this review:
Amber Rainford

Amber Rainford

A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:

Dear Georgina, thank you for such a great review - moving house can sometimes take quite a while so it's always good to have a conveyancer like Amber working for you. She really is very efficient and knowledgeable!

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Housing & Property

Matter Type:

Residential Conveyancing

Paris

November 22, 2021

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Paris's experience...

Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.

A representative from Smith & Co Solicitors responded to this review on 09 February, 2022:

We really appreciate your feedback regarding the conveyancing app. When we chose to introduce it to our clients, we believed it would improve the experience of buying and selling a property. However, the reality has been disappointing and we have made the decision to stop using it, returning to clients having direct telephone and email contact with their conveyancer. It seems personal service can't always be replaced by technology. Taking the time to leave us a review has made a difference to our future clients and our business - thank you.

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Housing & Property

Matter Type:

Residential Conveyancing

J Scorer

October 06, 2021

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Julie's experience...

First class service . Jo is excellent and kept me informed every step of the way!
Canâ€™t recommend enough!

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