03300240711
As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own. Read more...
Horwich Farrelly Limited
have 10 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Horwich Farrelly Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Alan
Collected on:
I would just like to thank you very much for all your help in explaining what would take place and the various procedures it helped me understand things and also what to expect on the day and taking the time to keep me up to date with everything that was going on.”
Was this review helpful?
Otumide
Collected on:
Many thanks and welldone for the good legal work done.
Was this review helpful?
Deborah
Collected on:
WELL DONE to you and your team. Thank you for working so diligently as this is a big win for all your hard work. I hope you guys will celebrate in style.
Was this review helpful?
Pearl
Collected on:
Thank you so much Natalie, this is the good news I needed after the worst few months, Thank you for all your help and guidance you have been a star, I will definitely provide feedback for you where ever I can
Was this review helpful?
Anonymous
Collected on:
Thanks you so much for your help with the court case you were fantastic keeping in contact with me during the last two years
Was this review helpful?
julian
Collected on:
This review is for a different branch.
Insurers - particularly the other side’s, were poor in their prosecution and ultimate closing out of an unwitnessed collision. Other party submitted claim (against myself personally, rather than my insurer, which was stressful) via county court. HF’s J Roberts dealt with procedural stuff, filing defense, preparing statement and appointing / briefing barrister. Still surprised and confused as to why it went to court but main thing is I won:)
Was this review helpful?
Matter Type:
Litigation - Insurance disputes
Tracy
Collected on:
This review is for a different branch.
Horwich Farrell were appointed by my insurers Admiral to represent me in a no fault claim. An articulated lorry switched lanes in front of me, wrote my car off and didn’t stop. I answered all queries promptly and after 15 months we finally had a court date. The day before the court date the other party settled the claim and admitted liability.
I did not claim for anything apart from my excess on my insurance policy. Despite several emails l have had no contact from anyone at this firm.
I was told that the funds have been sent to a different department for distribution but after 2 month’s have had no contact.
It’s bad enough that l have lost my 20+ years no claims bonus and my insurance has gone up by over £200.00 per annum but now l have to beg for £395.00.
Ref: 118497/152599
Was this review helpful?
Matter Type:
Litigation - Insurance disputes
Gemma
Collected on:
This review is for a different branch.
Horwich Farrelly represented my car insurer in an unresolved car insurance claim case (third party accepting fault) earlier this year. I was required to have correspondence with them over a two month period. There were a number of issues with how they corresponded with me; pressurising me to sign incorrect witness statements by the end of a same working day, failure to include evidence I provided which would have as strengthened my insurer's/my case, failure to acknowledge or make reasonable adjustments for my health, which I clearly informed them of more than once. I am a reasonable person who plays by the rules and went to court on behalf of my insurer. The communication I experienced from Horwich Farrelly lacked basic respect and their handling of the case lacked competence.
Was this review helpful?
Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Anonymous
Collected on:
This review is for a different branch.
Zac Clough was an excellent professional and a delight to deal with. He listened to understand and quickly grasped the situation. He was clear, candid and I felt completely confident in his advice. He was an excellent communicator and the matter concluded quickly, with an excellent result. He was always easy to contact and responded quickly. His legal knowledge was extensive and he was through. Most importantly, he dealt with the situation sensitively and humanely and for that I am truly grateful.
Was this review helpful?
Mat N
Collected on:
This review is for a different branch.
Waiting to take my crash to court but now Sana Nazir can't be bothered. She tells me they have sent letters to my address, if you have why have I not received them? Avoid this scam company and actually get a proper solicitor
Was this review helpful?
Lynsay
Collected on:
Claire Graydon has provided solid advice to Triangle Housing Association on several instructions covering different aspects of the business.
Was this review helpful?
Matter Type:
Construction
Janis
Collected on:
Very professional subject matter experts.
Was this review helpful?
Matter Type:
Construction
Deborah
Collected on:
Great staff
Was this review helpful?
With a forward-thinking, innovative approach that’s genuinely built around a focus on our client’s needs – not our own. We work with our clients every day, to help them realise their potential for sustained growth, and deliver the best possible solutions for what they tell us they need. Not what we think they need. Not a typical law firm.
