03300240711
As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Horwich Farrelly Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Alan
Collected on:
I would just like to thank you very much for all your help in explaining what would take place and the various procedures it helped me understand things and also what to expect on the day and taking the time to keep me up to date with everything that was going on.”
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Otumide
Collected on:
Many thanks and welldone for the good legal work done.
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Deborah
Collected on:
WELL DONE to you and your team. Thank you for working so diligently as this is a big win for all your hard work. I hope you guys will celebrate in style.
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Pearl
Collected on:
Thank you so much Natalie, this is the good news I needed after the worst few months, Thank you for all your help and guidance you have been a star, I will definitely provide feedback for you where ever I can
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Anonymous
Collected on:
Thanks you so much for your help with the court case you were fantastic keeping in contact with me during the last two years
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Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Matter Type:
Redundancy
Lisa Boswell
Collected on:
This review is for a different branch.
I recently engaged with Zac Clough regarding my redundancy case and settlement agreement and I cannot recommend him highly enough. From our first meeting, he was incredibly helpful and made me feel at ease during a challenging time. He took the time to explain everything in detail, which gave me the confidence that he had my best interests at heart. His professionalism and dedication turned a difficult situation into a much more manageable one. I wouldn't hesitate to recommend him to anyone in need of legal assistance.
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Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Dr Milli Raizada
Collected on:
This review is for a different branch.
My husband and I have worked with Zac on a complex litigation case. From our very first interaction, it was clear that he brings not only deep expertise but also a calm, empathetic, and genuinely human presence when we liaised.
Zac is a rare blend of professional competence and approachability. He is results-driven, solutions-oriented, and consistently brings clarity to complex challenges. His ability to judge a situation, his excellent interpersonal and communication skills with a balance of pragmatism, realism and creativity of thinking outside the box makes him both effective and a pleasure to work with.
He is very approachable and always willing to listen which for us has led to outcomes that have been strategically positive.
I wholeheartedly recommend him for any commercial or litigation aspect within law - he has been a pleasure to work with and I can honestly say- I don’t think the outcome would have been as positive if he was not navigating the nuance of this case and if we was not leading the high stakes case in hand. Thank you
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Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Léa Cléret
Collected on:
This review is for a different branch.
I had the pleasure of instructing Zac on a complex case straddling corporate, commercial and employment matters.
Legal expertise is one thing, and Zac's is to be commended. His strategy and technique were impeccable.
However, what I am most grateful for is how he made me feel. Entrepreneurship is a lonely place, and at a time when I was feeling vulnerable and exposed, he made me feel safe. He made me feel like he cared, and that I could trust him. That is not something I say lightly. It is a good reminder that the legal profession is also about people. How lawyers treat their client is the difference between a very good lawyer and an excellent one - Zac is definitely in the excellent category. I could not recommend Zac warmly enough.
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Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Matter Type:
Tribunal Claims
Rebecca Holland
Collected on:
This review is for a different branch.
I cannot thank Zhaleh Hawkins enough for her exceptional support in preparing our case for an employment tribunal involving an extremely challenging claimant. From the outset, their professionalism, clarity, and calm approach provided much-needed reassurance in what was a highly stressful situation.
Zhaleh demonstrated a deep understanding of employment law and tribunal procedures, and was always one step ahead in anticipating potential complications. Despite the claimant’s difficult and often unpredictable behaviour, Zhaleh remained composed, strategic, and focused—ensuring that our position was both strong and thoroughly evidenced.
What stood out most was her attention to detail, responsiveness, and the ability to translate complex legal matters into practical, understandable advice. She went above and beyond, often working outside standard hours to meet tight deadlines, and never lost sight of the human aspect of the case.
Thanks to Zhaleh and her teams hard work and dedication, we felt fully prepared and confident going into the tribunal process. I would not hesitate to recommend them to anyone needing expert legal support in employment matters—especially when the stakes are high and the case is anything but straightforward.
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Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Emma Hickling
Collected on:
This review is for a different branch.
Can not get over how helpful Zak has been! I would highly recommend
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Lynsay
Collected on:
Claire Graydon has provided solid advice to Triangle Housing Association on several instructions covering different aspects of the business.
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Matter Type:
Construction
Janis
Collected on:
Very professional subject matter experts.
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Matter Type:
Construction
Deborah
Collected on:
Great staff
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With a forward-thinking, innovative approach that’s genuinely built around a focus on our client’s needs – not our own. We work with our clients every day, to help them realise their potential for sustained growth, and deliver the best possible solutions for what they tell us they need. Not what we think they need. Not a typical law firm.
