My solicitor was Lorraine Wilde. She was usually ,'in a meeting, on leave or away from her desk' when I rang to speak to her. This involved the sale of an app. in Beaconsfield, Tim Russ manages the app. for me. Her manner was unhelpful and unfriendly. I am used to dealing with people, both customers and staff, I had six salons, and enjoy working with a team. From the start this was clearly not going to happen. I felt she was doing me a favour in doing her job, it appeared to be beneath her. It was constantly frustrating not to be able to discuss the situation with her. Finally, she compiled a completion statement that didn't include important deductions, needed to be made from the buyers final tally. When I pointed this out to her, she said it was too late to include them, but that I should bill the buyer directly. These bills were for a proportion of the council tax and insurance owed. I made it clear to both her and Tim Russ that I would not be dealing with her again in the future.