Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Wills
Rebecca
Collected on:
Will
Straightforward process with lots of helpful guidance
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Wollens
01392 274006
We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time. Read more...
Also known as - Wollens
- Address
- EX2 5AZ
- 01392 274006
- www.wollens.co.uk
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Wollens
have 2 other locations
Available lawyers at Wollens
How Wollens Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wollens on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wollens. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Wollens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wollens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Wollens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wollens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Purchase and Sale
Adam and Kirsty
Collected on:
40 oak close
Meg,daisy and Abbie have been absolutely brilliant, they have all been such kind, professional and supportive throughout the whole journey of buying our first house. We were so impressed by how fast and reliable they were getting back to us and with it being our first purchase of a house me and Kirsty struggled with some of the terminology and they were so good to get back to us and break things down so that we could understand. We honestly couldn’t have had a better experience and will definitely be returning to the team when we move again in the future. From myself and Kirsty we would like to once again thank you three on a great experience
A representative from Wollens responded to this review on 07 August, 2025:
Thank you for your lovely feedback - we are so pleased that Daisy, Megan and Abbie have been able to assist you so well. We hope to work with you again in the future, if needed. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Wills
Kate
Collected on:
FATHERS ESTATE
A very good experience with Ryan with good communication, help and advice.
It was a long process as these things are but we felt supported and that it was in good hands at all times.Would recommend.
A representative from Wollens responded to this review on 30 July, 2025:
Thank you for your lovely feedback - we are so pleased that Ryan has been able to assist you with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Mark Gyacsek
Collected on:
Discharge of special guardianship order
Excellent service. Lydia went above and behold to sort out case despite the Court and other organisations making things difficult. 100% recommend
A representative from Wollens responded to this review on 18 July, 2025:
Thank you for your feedback - we are so pleased that Lydia has been able to assist you so well with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matthew Pine
Collected on:
Excellent Service
Very prefessional, understanding and honest.
A representative from Wollens responded to this review on 16 July, 2025:
Thank you for your wonderful feedback - we are so pleased that Katie has been able to assist you so well with this. We look forward to working with you again in the future, if needed. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Sheila Martin
Collected on:
Estate of William Morgan
I live a long way away from Wollens and I have been extremely pleased by the way Ryan has communicated promptly and kept me upto date with everything.
A representative from Wollens responded to this review on 09 July, 2025:
Thank you for your feedback - we are so pleased that Ryan has been able to assist you so well with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Anonymous
Collected on:
Pretty much perfect
We needed to complete a commercial lease within a very short timescale. Emma pulled out all the stops for us while still giving us excellent advice and support at every stage. We’re very grateful.
A representative from Wollens responded to this review on 18 June, 2025:
Thank you for your lovely feedback - we are so pleased Emma has been able to assist you so well with this. With kind regards, Wollens
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Verified review
This review has been left by a verified client who used Wollens.
George Bottomley
Collected on:
Successful Challenge to Local Authority
Solicitor Emma Tyrer assisted me to successfully challenge a decision by a local authority. After a thorough research of legal precedents she composed a convincing challenge which was quickly accepted by the local authority without the need for litigation.
The responses of Ms Tyrer to my queries were fast and to the point enabling the matter to be closed within a much shorter time than I had anticipated.
I am very satisfied with the service of Wollens.
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Verified review
This review has been left by a verified client who used Wollens.
Anonymous
Collected on:
HM Land Registry
I wish to thank Wollens for their professional, and yet caring support when an individual can be at their lowest due to personal circumstances.
All members of staff have been very helpful, and promptly kept in touch over many months at times.
Thank you very much.
A representative from Wollens responded to this review on 23 May, 2025:
Thank you for your feedback - we are pleased that Daisy has been able to assist you with this. with Kind regards Wollens
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david
Collected on:
Compassionate, responsive and helpful
Ryan Griffiths acted as executor for my late father. The initial contact was tactful and compassionate with a clear explanation of everything. Then, throughout the lengthy process kept me updated and responded to enquiries very promptly. Always polite and approachable.
A representative from Wollens responded to this review on 14 May, 2025:
Thank you for your lovely feedback - we are so pleased that Ryan has been able to assist you in your matter. We hope to work with you again in the future if needed. Best wishes Wollens
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Reviews collected from
Clive
Collected on:
Clive
Great people to do business with
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Simon
Collected on:
Simon
Achieved the best outcome for our interests.
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Sam
Collected on:
Sam
Fantastic support from Emma and the team
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Matter Type:
Clinical Negligence
Judi
Collected on:
Judi
When we first contacted Liz with the issue before us, it was pretty daunting, but we were convinced that something had to be done, especially when the health authority didn't acknowledge any "learning" from their investigations, and as such, others could experience similar problems when in their care.
Liz put us at ease from that first contact and it was like discussing the situation with an old friend, albeit in this case a very knowledgeable old friend.
We have been kept informed at every stage and although we have never met Liz or Catherine they have prompted us and kept us informed at all times.
When you are faced with a dilemma it's good to know that you can depend on the caring approach that Liz and Catherine offer at Wollens.
A representative from Wollens responded to this review on 28 February, 2024:
Thank you for your review Judi - we are so pleased to hear your feedback regarding the work that Liz and Catherine have helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Harry
Collected on:
Harry
Wollens (and particularly Craig Smith) are fantastic. A reliable and robust firm with client care at the very epicentre of their work. I truly cannot recommend Craig Smith or Wollens highly enough.
Although signage at the new Exeter office is essential asap. It’s at the moment incredibly difficult to find.
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Wollens are accredited by
About this branch
Description
Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.
Regulated by
Legal services
Personal areas of law
-
Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
-
Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel - Airlines going out of business
- Travel - Falsely advertised accommodation
- Travel - Holiday Sickness
- Travel - Travel agents going out of business
- Travel - Trip cancellation
- Travel - Unsanitary hotel conditions
- Travel - Volcanic ash disruption
- Travel rights
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Military
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Notary
- Notary
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
-
Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional Negligence law
- Professional trustees
- Surveyors
- Tax consultants
- Valuers
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
-
Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
-
Banking
- Banking
-
Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Litigation for Holiday and Residential Parks
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Start-ups
- Statutory Demands
- Unfair Loan Charges
-
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
-
Dispute Resolution
- Mediation
-
Energy & Transport
- Energy
-
IT & Intellectual Property
- Copyright
- Dealing with intellectual property infringements
- Intellectual Property Litigation and Dispute Resolution
-
Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing